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interworks.cloud platform Reviews & Product Details - Page 2

interworks.cloud platform Overview

What is interworks.cloud platform?

The interworks.cloud platform is a holistic, end-to-end cloud commerce platform that transforms traditional IT sellers into successful Cloud Solution Providers. Addressing the needs of Cloud Distributors, CSPs, MSPs, and ISVs worldwide, the interworks.cloud platform automates the key business processes of a modern Cloud Provider, such as 24/7 selling of leading cloud offerings, such as Microsoft 365, Microsoft Azure, Microsoft ESD, Acronis, Adobe and other SaaS solutions, instant provisioning of the cloud services, subscription management, automated billing and collecting of the recurring payments from Customers or Resellers and much more! With the most popular pre-built cloud vendor integrations or third-party connections and an open API integration framework, the interworks.cloud platform helps businesses in over 70 countries expand their cloud services portfolio and build their own cloud ecosystem.

interworks.cloud platform Details
Product Website
Languages Supported
German, Greek, English, French, Dutch, Portuguese, Spanish
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Product Description

Τhe interworks.cloud platform has been enabling CSPs, MSPs, and ISVs to grow their ecosystems and automate their cloud distribution processes. It is an end-to-end platform that allows Cloud Service Providers to create cloud services marketplaces for their customers and resellers, as well as automate ordering, billing, provisioning, and support processes. With more than 15 active integrations and open APIs, our customers can connect their existing business applications and streamline their workflow.

How do you position yourself against your competitors?

interworks.cloud takes your cloud business to new heights with the industry’s leading cloud commerce platform and with all the crucial features you need:

- Easily manage your cloud products catalog from integrated leading Cloud Vendors and ISVs, and add your own services
- Publish your white-label marketplace and grow your business
- Expand your business globally like a local with an open multi-country, multi-currency, and multi-language platform
- Bundle subscription-based products from various Vendors and ISVs or your own
- Offer a self-service ordering process to your customers and have the cloud services instantly delivered/provisioned to them
- Save valuable time with flexible subscription management features
- Apply your own billing rules
- Minimize your Credit Risk by implementing unique high-valued business rules
- Easily run pre-built or create your own matrix reports to keep track of your business at any time and stay ahead of your competition.


Seller Details
Company Website
Year Founded
2001
HQ Location
Efkarpia, GR
Twitter
@interworkscloud
391 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
Description

🌍 Transform your IT Business with our Leading ☁️ Cloud Commerce Platform! Join our partners 🤝 Direct CSPs, ISVs & xSPs.


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Recent interworks.cloud platform Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"interworks.cloud.platform a great solution which meets our Business Needs"
We have a high need for individualization because of many software suppliers. interworks.cloud platform does not only focus on Microsoft API, the p...
Christos G.
CG
Christos G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Highly professional Implementation of Platform with absolute human approach"
High Functionallity with highly professional support
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Very Good, Team is Knowledgeable and Efficient"
System is easy, quick to learn and use, integrations are easy to work through. Support team is great with responding in a timley fashion. There are...
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interworks.cloud platform Media

interworks.cloud platform Demo - Business Support System (BSS) Homepage
This is the homepage of the back-end part of interworks.cloud platform, called BSS. It is used by our customers, Cloud Distributors, Aggregators, and Service Providers as a central administration portal for managing their cloud business. BSS is the heart of interworks.cloud platform with easy ...
interworks.cloud platform Demo - BSS Product Management
Work with the most robust product and pricing management tool and create and dynamically update your cloud product catalog with the magic of automation. Use our dynamic product configuration tools to create and configure products and support the most complex pricing scenarios. ★Leverage the Ve...
interworks.cloud platform Demo - Marketplace Homepage
Apply your brand identity and create your own unique SEO-ready marketplace. This is the portal where your potential customers or resellers land, self-register, or be registered by you, navigate through your product offerings and purchase! The interworks.cloud Marketplace offers your Resellers or...
interworks.cloud platform Demo - Marketplace Product Overview Page
★ Allow your Resellers or Customers to search through your product catalog and provide a 360-product presentation to attract their attention ★ Display important product marketing information, such as available editions, tailor-made prices, available add-ons, dynamic configuration options, multip...
interworks.cloud platform Demo - Business Support System (BSS) Setup
The BSS Setup menu hosts various tools that facilitate important administrative/maintenance actions within the platform. Access to the section is subject to user rights. Customers can: ★ Configure the Cloud Vendor or other 3rd party integrations ★ Set up their localization preferences (languag...
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18 interworks.cloud platform Reviews

4.3 out of 5
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18 interworks.cloud platform Reviews
4.3 out of 5
18 interworks.cloud platform Reviews
4.3 out of 5

interworks.cloud platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for interworks.cloud platformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about interworks.cloud platform?

We use interworks.cloud as a storefront for Office 365, it helps us reduce administrative load on simple tasks like ordering licences and managing invoices by either automating these tasks or allowing the end customer to manage their own estate. Their team is responsive and knowledgeable, and it never seems difficult to get issues looked at by senior or development staff. It's also easy to move existing customers into the platform and setup resellers. Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

There are occasions where Microsoft makes changes to their end of the platform and it can take interworks.cloud some time to match that functionality, but their support staff are always ready to reassure that work is being done and keep you up to date. Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

Interworks.cloud allows us to offload common administrative tasks onto the end customer themselves. This reduces lead time for the customer and allows our own staff to get on with more challenging work. Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

Thank you for taking the time to write such a detailed review of your experience using the interworks.cloud platform.

We're glad to hear that you find our platform helpful in reducing your administrative load. Our team takes pride in being responsive and knowledgeable, and we're happy to hear that you've found it easy to get issues looked at by senior or development staff.

We understand that there are occasions when Microsoft makes changes with significant impact, and we appreciate your patience when it takes us some time to catch up. We always strive to keep our customers up to date and reassure them that we're working on these issues.

Thank you for choosing interworks.cloud, and we look forward to continuing to provide you with exceptional service.

Gábor F.
GF
Business Developer Expert, co-founder, GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about interworks.cloud platform?

One wall to wall tool for Cloud Distributors/Resellers especially (but not only) for Microsoft partners . Quick implementation and easy to use. There are many built in tool to keep the large amount of subscriptions manageable as well as offer billing API to use external tools – like Power BI. Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

Not all entities can be accessed via the API and in some cases not enough detailed data can be obtained in this way. Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

Manage cloud busines - Provisioning, Priceing, Invoiceing. Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

Dear Gábor,

Thank you for taking the time to share your thoughts on the interworks.cloud platform. We're thrilled to hear that our platform has been helpful in streamlining subscription management for you and that you find it easy to use and implement.

We also appreciate your feedback regarding the API accessibility and detailed data. Our team is constantly working on improving our platform, and your feedback will certainly help us to continue to enhance our services.

Thank you again for your insights and for being a part of our community. We look forward to serving you in the future!

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about interworks.cloud platform?

Good for allowing customers to self serve licenecs and automating billing and allowing auditability with licences changes and swaps for customers and staff members. Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

Can be hard to keep up with Microsofts changes and API updates so occaonsally things break and need to be repaired. Interworks are normally pretty fast with this, but occasionally it can take a while for things to be fixed. Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

Solving automatic licence provisoning and billing for customers. Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

Thank you for your valuable feedback. We're happy to hear that you appreciate the platform's abilities in terms of license self-service, billing automation and auditability. We work hard to ensure you get the most out of our platform's features.

We understand that keeping up with Microsoft's changes and API updates can be challenging at times, and we appreciate your patience when this happens. Our team is committed to resolving these issues as quickly as possible to ensure that our platform remains up-to-date and fully functional.

Finally, we're proud to hear that interworks.cloud is helping to solve automatic license provisioning and billing for your customers, and we're honored to be a beneficial solution that adds value to your business.

Thank you for choosing interworks.cloud, and we look forward to providing you with excellent service in the future.

Zaneta V.
ZV
Programme Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about interworks.cloud platform?

The Platform makes it easier to manage Microsoft CSP and gives the customers a store to manage their subscriptions on their own. Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

Would wish more vendors were available to sell to customers. Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

The management of Customers purchasing and the store for self help Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

Thank you, Zaneta, for your valuable feedback! Your review not only helps us improve and grow as a company but also provides practical insights for potential customers who are considering our platform. Your support means a lot to us, and we are grateful to have you as a customer. 🙏

TV
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about interworks.cloud platform?

Quick, responsive help, optimization of the order placements Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

one-way integration with MS Partner Center Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

tracking the actions of the customer when changing the quantity of licences Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

Thanks a million, Tamara, for taking the time to share your feedback on the interworks.cloud platform. We are pleased to hear that you appreciate the quick and responsive help as well as the ordering optimization the platform provides.

We also appreciate, indeed, your constructive feedback regarding the integration with MS Partner Center. As you know, at interworks.cloud, we are always looking for ways to improve our platform and your input helps us to identify areas where we can make enhancements to better meet the needs of our users.

It's great to hear that the platform's ability to track customer actions when changing the quantity of licenses has been beneficial for you. We strive to provide a comprehensive solution that enables our customers to manage their licenses efficiently and effectively.

Once again, we are grateful for your valuable feedback. If you have any further suggestions or comments, please don't hesitate to reach out to us.

Marco I.
MI
Head Business Unit MSP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about interworks.cloud platform?

After integration of the plattform we could cut cost in the cloud contract maintenance and billing process Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

No downsides from the plattform itself - missing API integration capabilities from other systems appeared often to slow down the whole process Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

The interworks.cloud plattform provides a variety of benefits for the entire selling cycle of a modern cloud service - from storefront capabilities to automated provisioning, billing, license management and support ticketing system. Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

We are grateful for your review. Marco. Feedback from experts and professionals like you helps us stay focused on the right track: working non-stop to improve our platform and services. Thank you! 🙏

Robert K.
RK
Geschäftsführender Gesellschafter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about interworks.cloud platform?

Complete support of the entire MS Cloud license portfolio Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

User Interface of the BSS. Not modern or intuitive Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

Creating end customer invoices with diffrent discount or prices. full process automation with the marketplace (storefront) Review collected by and hosted on G2.com.

Response from Marketing Marketing of interworks.cloud platform

Thank you very much, Robert, for taking the time to share your feedback on the interworks.cloud platform. We are glad to hear that you appreciate our platform's complete support of the entire MS Cloud license portfolio.

At the same time, we understand that the user interface of the BSS may not be as modern or intuitive as some users would prefer. Please rest assured that we are always striving to improve our platform and make it more user-friendly, so we appreciate your input on this matter.

Finally, it's great to hear that our platform successfully meets your pricing and invoicing needs and that its full process automation has been beneficial for you. Our goal is to provide a comprehensive solution that enables our users to streamline their processes and automate their workflows, so it's good to know that this feature has been helpful to you.

Once again, thank you for your valuable feedback. If you have any further suggestions or comments, please don't hesitate to reach out to us.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about interworks.cloud platform?

The platform adresses most of basic scenarios. Capability to manage multi level of reselling. Initial Onboarding. techical and commercial team are really dedicated to help. Review collected by and hosted on G2.com.

What do you dislike about interworks.cloud platform?

the platform requires heavy management and is huge time consuming. Some Microsoft features are not reproductible in the platform, not possible to manage multiple taxation for same customer, Perpetual software is still not managing the Microsoft pricelist, Some tickets are never really adressed, whenever a problem is complex the ticket goes to "requires extra development" or under dev evaluation... the fact that the support model has been changed without previous notification and that the support level is impacted. also Roadmap is always postponed.

Also the update process for products and pricelist is just a nightmare, complex, and sometimes not reliable... which makes me threatened about reliability of prices.

fact that invoices content can change after they are sent to customer just by changing a template (accountlingly uncompliant) Review collected by and hosted on G2.com.

What problems is interworks.cloud platform solving and how is that benefiting you?

Transacting CSP Review collected by and hosted on G2.com.