interworks.cloud platform Features
What are the features of interworks.cloud platform?
Billing
- Automation
- Consolidation
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Technology Glossary Features
View definitions of the features and discover new technology terms.
interworks.cloud platform Categories on G2
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Merchandising/Marketing
Storefront Design Tools | Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | Not enough data | |
Product Visualization | Ability to display and manage photos, 3D views, videos etc for each product | Not enough data | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc | Not enough data | |
Promotions and Discounts | Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | Not enough data | |
Product Reviews | Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | Not enough data | |
SEO | Provides tools to drive traffic to pages via organic search | Not enough data |
Product Catalog
Content Management | Ability to add/update products, product pricing, product information and other content included on eCommerce site. | Not enough data | |
Product Configuration | Ability to all users select options to configure the product or select product options. For example, color, size, etc. | Not enough data | |
Product Search and Filtering | Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | Not enough data | |
Intangible Products | See feature definition | Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | Not enough data |
Order Process
Checkout Process | See feature definition | Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | Not enough data |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. | Not enough data | |
Payment Processing | Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | Not enough data | |
Order Management | Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | Not enough data | |
Returns / Refunds | Functionality to allow users to process returns/refunds either via self service or contacting customer service. | Not enough data | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | Not enough data |
Multi-Channel Support
Omnichannel | Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | Not enough data | |
Mobile | Features that enable customers to easily to shop for products using a mobile device. | Not enough data | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | Not enough data | |
B2B | Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | Not enough data |
Platform
APIs | System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | Not enough data | |
Customization | Product provides tools to customize web store front, business process, etc. to meet unique business needs. | Not enough data | |
Integrations to Add-on Tools | Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | Not enough data | |
User Management | Enables customers to update their own user information, settings and preferences. | Not enough data | |
Reporting / Analytics | Provides standard and ad-hoc reporting ability to meet business requirements | Not enough data | |
Security | Software provides appropriate tools and certifications to protect against fraud and malicious attacks | Not enough data | |
Multi-Site Management | Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | Not enough data | |
Admin Access Rights | Provides ability to control editing rights by product category, geography etc. | Not enough data | |
Test-to-Product Migration | Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | Not enough data | |
Internationalization | Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | Not enough data | |
Cross Browser Support | Enables store or site to provide the same user experience in all browsers and browser versions. | Not enough data | |
Performance and Reliability | Software performs well and runs with minimal unscheduled downtime | Not enough data |
Billing
Automation | Ability to create and send invoices automatically at predefined or custom frequencies. 13 reviewers of interworks.cloud platform have provided feedback on this feature. | 77% (Based on 13 reviews) | |
Consolidation | Consolidate invoices so customers can make one payment for multiple bills. 10 reviewers of interworks.cloud platform have provided feedback on this feature. | 73% (Based on 10 reviews) | |
Adjustments | Adjust invoices to handle exceptions and correct errors. | Not enough data | |
Blacklisting | Allows users to temporarily or permanently block potential fraudsters. | Not enough data |
Dunning
Collections | Assists users in collecting payments for unpaid invoices. | Not enough data | |
Escalation | Define escalation processes to suspend service for unpaid invoices. | Not enough data |
Performance
Packages | Track the financial performance of various types of packages. | Not enough data | |
Discounts | Identify the impact of special pricing and discounts on revenue. | Not enough data | |
Plan Changes | Monitor plan changes such as upgrades and downgrades, or cancellations. | Not enough data |
Administration
Administration Console | Provides Administration tools/console that are easy to use and learn for routine maintenance tasks | Not enough data | |
Task Management | The ability to assign various tasks to employees and track their status. | Not enough data | |
Dashboards and Visualizations | Presents information and analytics in a digestible, intuitive, and visually appealing way. | Not enough data | |
Access Control | Allows administrators to set user access privileges to permit approved parties to access sensitive data. | Not enough data |
Automation
Test Automation | Runs pre-scripted tests without requiring manual work. | Not enough data | |
Release Automation | Automates releases of the application for access on desktop, web, or or mobile devices. | Not enough data | |
Automated Provisioning | Automates IT systems provisioning to speed up infrastructure availability. | Not enough data |
IT Management
Workflow Management | Creates new or streamlines existing workflows to increase efficiency and user experience. | Not enough data |
Vendor Tools
Live Chat | Provides a live chat where vendors can immediately connect with customers. | Not enough data |
Customer Tools
Ratings and Reviews | Allow customers to rate and review products or services they've purchased. | Not enough data |
Localization
Multi-Language Support | Capable of translating and support different languages. | Not enough data | |
Multi-currency Support | Capable of converting and accepting different currencies natively. | Not enough data |
Software Offering
Standalone | Software is available as a standalone product. | Not enough data |
Reporting
Dimensions | Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts | Not enough data | |
Deferred Revenue | Tracks revenue for goods or services that have yet to be collected | Not enough data |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
