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IntelligenceBank Reviews & Product Details - Page 13

IntelligenceBank Overview

What is IntelligenceBank?

IntelligenceBank empowers global marketing teams to go to market faster, maintain brand integrity across channels and achieve legal compliance with its digital asset management, online brand portal and marketing operations software. The IntelligenceBank story Created by marketers, for marketers in 2009, Tessa Court started IntelligenceBank as the product she always wanted as the CMO of a global technology company. Today, with offices in Australia, Canada and the United States, IntelligenceBank helps the world’s largest brands get content out the door faster – brand and legal approved Our mission IntelligenceBank transforms marketing operations by bridging the gap between marketing efficiency, compliance and performance. Who we help IntelligenceBank is used by marketing, brand, communications, legal and compliance professionals worldwide. Hundreds of companies using IntelligenceBank including those across aerospace, banking, education, government, insurance, healthcare, hospitality, retail, sports and more. IntelligenceBank also offers a range of content compliance services for risk managers and company boards.

IntelligenceBank Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

IntelligenceBank is the ideal Digital Asset Management software for streamlining processes around your marketing content and protecting your brand. Our beautifully designed platform simplifies managing creative projects as well as sharing, distributing and reporting on brand assets.

How do you position yourself against your competitors?

IntelligenceBank is not just about storing and sharing files online, but rather, the processes you need to work faster and stay on brand. IntelligenceBank is continuously rated as the #1 DAM provider for usability, satisfaction and easiest to do business with. We guarantee a successful implementation and provide you with ‘six-star service in a five-star world’. Our cloud platform is optimized for speed and performance, with our backend framework being 15x faster than other systems. This means when you are searching for thousands or millions of large files, you will have a desktop experience in the cloud. Last but not least, we are passionate about innovation. We listen to our customers and we continually release complimentary upgrades.


Seller Details
Company Website
Year Founded
2009
HQ Location
Melbourne, VIC
Twitter
@intellibank
349 Twitter followers
LinkedIn® Page
www.linkedin.com
96 employees on LinkedIn®
Description

IntelligenceBank is the leading marketing operations platform, helping content marketers seamlessly manage digital assets, creative approvals and compliance, marketing project management and creative distribution. IntelligenceBank’s beautifully designed platform is used by over 400 brands with 250,000+ users in 55 countries.


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Overview Provided by:

Recent IntelligenceBank Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Review"
Customization and integration capabilities
Verified User
I
Verified UserEnterprise (> 1000 emp.)
0.0 out of 5
"Not User Friendly"
Photos are in one place which is helpful.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
1.5 out of 5
"Mixed"
Good repository and storage of brand items
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0 people requested security information

IntelligenceBank Media

IntelligenceBank Demo - Find the right assets fast
Use customizable filters and metadata fields to quickly find what you’re looking for.
IntelligenceBank Demo - Configure briefs to suit your needs
Set up your team for success by creating briefing templates that contain the key information your agencies and creative teams need. Include mandatory fields, questions with conditional logic, and tag key collaborators.
IntelligenceBank Demo - Collaborate with ease
Create comment threads to collaborate with and give creative feedback to specific people, and create private conversations when proofing creative.
IntelligenceBank Demo - Easily manage and organize assets
AI identifies key information in images, videos and audio files, and automatically adds keyword tags.
IntelligenceBank Demo - Transform digital assets instantly
Crop, transform and download images and video in a variety of formats, including presets for digital display ads and social media.
IntelligenceBank Demo - Standardize the approval process
Be confident that a clear process is being followed. Send multi, or single-stage approval requests to designated approvers. Include legal, agencies or product owners at the right time.
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301 IntelligenceBank Reviews

4.5 out of 5
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301 IntelligenceBank Reviews
4.5 out of 5
301 IntelligenceBank Reviews
4.5 out of 5

IntelligenceBank Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IntelligenceBankQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Research
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IntelligenceBank?

Online approvals of documents, alerts, registers replace spreadsheets, linking across modules, capability to integrate with Power BI. This is system is very customisable and easy to set up and use. The customer support is the best I have ever experienced both with knowledge and response time. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

The biggest negatives are 1. missing the integration with Microsoft Office for online editing, 2. Register module missing a "Master" register capability to collate information from multiple registers. Other issues are lack of visual features eg. graphing of data in Data Reports. Dashboards feature is underdeveloped, compliance calendars do not function like a google calendar (eg. no reminders are sent on events). Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

This software has enabled us to digitalise our ISO9001 certified QMS as a result, it has been easy for integrating QMS into operations, therefore, minimising non-conformances and risks to compliance. The use of this system has streamlined processes increasing efficiencies with audits, document reviews and approvals and record keeping. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IntelligenceBank?

Keeps the whole team organized. keeps everyone on the same page with asset usage. allows you to archive w/o deleting discontinued products Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

Sometimes slow load. When moving folders it should move all assets within those folders too. Review collected by and hosted on G2.com.

Recommendations to others considering IntelligenceBank:

An organized way to house assets, branding and documents Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

Keeping assets organized and being able to archive old assets without deleting Review collected by and hosted on G2.com.

NB
Accountant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IntelligenceBank?

Intelligence bank allows you to create easy-to-use surveys across multiple departments with customised options for specific departments with a hierarchy review element. The data is easy to collate for analysis. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

There can be issues with attachments during the review process but are easily rectified. Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

We use this to survey all accountants in each department to highlight any accounting issues or process flaws, which allows us to escalate or resolve if required. Review collected by and hosted on G2.com.

GL
Brand & Content Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IntelligenceBank?

The service when using the help function is great, timely and always very helpful and patient. Fast at uploading large images, and good options for bulk uploads/editing. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

You cannot view both folders and assets at the same time in a folder, only one or the other. I find this really odd and annoying to work with. Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

We use it to store/organise assets, and for filesharing with stakeholders (internal and external). Review collected by and hosted on G2.com.

Mark T.
MT
Creative Services Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about IntelligenceBank?

The ease-of-use and flexibility that Intelligence Bank offers within the platform. Love having the ability to customize pages and areas within the DAM to suit specific needs and teams. That, coupled with how easy and intuitive the platform has been for end users, has really helped prove its value. Love how well thought-out the UI is around the tools available for each asset. It’s well organized and grouped.

Users have remarked at how easy the system is to use, often taking to it with very little instruction or guidance. By far their favorite features are the download presets and image cropping attributes. The ability to adjust an image's copping on a preset and export to numerous file types has been extremely helpful and has saved numerous requests into creative services for that type of work.

The customer service at Intelligence Bank has been outstanding. They have been a great partner, answering our many questions, listening to our feedback, and always being there to offer assistance if needed. We are a very hands-on, DIY organization and Intelligence Bank has been extremely patient and supportive of our desire to run with things. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

The system is so robust and so flexible, it might be more than what some firms need. While there are certainly off-the-shelf options you can utilize, and Intelligence Bank’s team is a huge help, smaller firms/teams without much skill or interest in dealing with “under-the-hood” options might be overwhelmed. There are also a lot of bolt-on options that cost extra, so you really need to understand what your needs are and what you’re paying for upfront. The nice thing is that they’re easy to work with and are super-generous when it comes to making sure you’re satisfied. Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

Love how easy and intuitive their UI is. The robust search and filter features have helped make finding assets easy for users. The customizable template feature has allowed us to cut down on simple creative requests. Everything about this platform has helped us tremendously while teleworking - from sharing large asset files across teams to having one online instant access location for everyone to go to for things. Review collected by and hosted on G2.com.

Response from Madeline O'Connor of IntelligenceBank

Hi Mark,

It's great to hear that IntelligenceBank has been able to not only save your team time but cut down on other administrative tasks. Our marketing team also loves using transformations and presets on asset downloads as it's removed the need for everyone in our team to have access to expensive creative production software!

While we do have multiple out-of-the-box products (usually adopted by smaller or time-poor clients), IntelligenceBank software allows for significant customization. This flexibility means that as businesses grow and their requirements change, their platform can be scaled to suit those needs.

Our sales and customer success teams do considerable scoping with each client prior to and during implementation. They ensure that the best solution is provided to meet each requirement.

Thanks for leaving us a great review,

The IntelligenceBank Team.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IntelligenceBank?

I like the accessibility and sharing functionality of IntelligenceBank. As a marketeer, we want to share our messaging and creatives globally, and this software allows this to happen securely. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

I'm not too fond of the limited number of users Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

We share marketing collateral across the globe, the ability to run multi-channel campaigns globally, and the ease of our Creative team updating and sharing new collateral. It is a simple piece of software that can do so much if you take the time to get to know it. We have multi-functional teams sharing their collateral - from Training teams, customer success, and senior leadership. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IntelligenceBank?

The number of options and configurability available out of the box led to our decision. The platform is diverse and flexible to meet a multitude of applications. The interface is intuitive and streamlined. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

The lack of control from an admin perspective to configure the user experience is a detraction. We want to control every filter and option available to the end-user and this is not currently available. Review collected by and hosted on G2.com.

Recommendations to others considering IntelligenceBank:

When reviewing DAM solutions, IB is a solid choice due to its flexibility and ease of implementation. The support team is amazing and really cares about their clients. We are glad that we decided to work with IB and are happy with the service. Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

We are making marketing assets searchable and consolidating resources into 1 solution. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IntelligenceBank?

Different permissions with logins mean we don't have to worry about people misusing our assets. The tagging feature is also fantastic and makes content easily searchable. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

Sometimes we experience issues with uploading content - particularly with large files - the server can be slow or not go through correctly, so we have to reupload. It can take a lot of time but this doesn't happen often. Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

Being able to set user permissions and invoke certain assets to require approval to download has helped us gain control of our brand and marketing within our own business and educate employees and external agencies correctly. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IntelligenceBank?

The team at Intelligence Bank is great to work with and is always willing to collaborate on finding a solution that suits your business needs. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

The platform is still improving with all the upgrades; however, it would be helpful to customize certain things within the platform to allow for a better user experience. Review collected by and hosted on G2.com.

Recommendations to others considering IntelligenceBank:

n/a Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

Problem: Permission groups - are our number one issue at this point. Changing them based on their initial setup; however, we are working on that for the next iteration.

Benefit: reporting functions, all information held in one platform, large file hold capability, and endless possibility for improvements. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IntelligenceBank?

I have not had the chance to review all that Intelligence Bank offers; we are solely using it for policy and procedure management. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

Unfortunately, my experience is very limited and do not want to comment at this time. Review collected by and hosted on G2.com.

What problems is IntelligenceBank solving and how is that benefiting you?

Benefits are the ability to review docs between several persons. Review collected by and hosted on G2.com.