IntelligenceBank Reviews & Product Details

- I like the customer support. They have taken a lot of energy and put it into ensuring their customers are happy and successful.

- I have also had success integrating IntelligenceBank's API to automatically share content in a mobile app (Ram Dass Be Here Now)

- API was also used to do a transfer from another DAM into IntelligenceBank very quickly; we transferred the raw data of 23,000 resources with attached metadata in less than 72 hours.

- They use Amazon S3 as the storage source which makes uploading and downloading a breeze.

- Our team has found it to be extremely easy to use compared to the last DAM we were on.

- Every day the DAM is used by our team and so far every issue has been resolved with ease. Review collected by and hosted on G2.com.

If you don't have a technical person on staff to be the Administrator, you will be relying heavily on the customer success representatives to assist you during the initial first few months. This is not a knock on the platform at all, but it is very modular and there are many ways to use it. Review collected by and hosted on G2.com.

I can't say enough about how incredible our experience has been with IntelligenceBank! From the very first conversation to implementation and beyond, their team has exceeded our expectations at every turn.

The sales team set the tone with their professionalism and thorough understanding of our needs. They didn’t just sell us software; they provided thoughtful insights and tailored solutions that perfectly aligned with our goals.

The implementation team was nothing short of amazing. They made the entire onboarding process seamless and stress-free, walking us through each step with clarity and patience. They ensured our system was set up for success and tailored to our unique workflows, which was invaluable.

And the client services team—wow! Their responsiveness, knowledge, and ongoing support have been exceptional. It’s clear they are deeply invested in our success, always ready to go above and beyond to assist with any question or challenge we bring their way.

IntelligenceBank has truly transformed how we manage and share our assets, streamlining our processes and empowering our team to work more efficiently. If you're looking for a robust DAM solution backed by an extraordinary team, look no further than IntelligenceBank! Review collected by and hosted on G2.com.

The only downside we’ve experienced is that sometimes the platform can be slow to load—but considering the vast number of assets we manage, it’s understandable. Overall, this has been a minor issue in an otherwise stellar experience! Review collected by and hosted on G2.com.

Ease of upload, customisation of system to be set up for different forms and needs. Review collected by and hosted on G2.com.

Limit on migration uploads falls far short of what we need to do be able to do this well.

Have not been able to sort out Sitecore connector for months, hopefully we can progress it so we can use it for more use cases internally.

Log in button on top right is confusing and reverts to a screen that fails to log in when clicked by accident by staff instead of using SSO.

Duplicate detection does not work.

We would like the calendar and search functions to be able to be saved shared across users to create fields/tabs to allow better streamlining of editorial tasks. Review collected by and hosted on G2.com.

As a manufacturer's rep, I deal with various products from multiple companies and I need to look up product details quite often: drawings, specs, installation instructions, etc. I probably use Intelligence Bank about 1x/week to look for documentation to help my customers/end-users.

The manufacturer that uses Intelligence Bank has a medium-sized portfolio of products. Being in the construction industry, there's a fair amount of documentation for each product. The documents are well-organized, easy to preview, and easy to download. Review collected by and hosted on G2.com.

nothing to dislike. everything works smoothly from my end user viewpoint. the biggest issue I can imagine is how well the company implements Intelligence Bank and how they organize their document libarry. Review collected by and hosted on G2.com.

IntelligenceBank is an easy way to keep all our marketing assets in one place. The search function is thorough and downloading the pieces is nice with multiple options. Review collected by and hosted on G2.com.

My main issue with our IntelligenceBank is not the platform itself but more how it has been set up for our company. It is a relatively new system though so I'm sure that, with the ease IntelligenceBank affords, it will continue to be worked on to make it work best for us. Review collected by and hosted on G2.com.

Having an indesign plugin. Using the filters to search image library. Review collected by and hosted on G2.com.

InDesign plugin is VERY basic, it should have access to filters and view different sized thumbnails as a MINIMUM. Tagging (using the browser) is cumbersome for bulk uploads. Updating images to add to existing libraries (it is hard to make a logical connection) and just moving files around (it is hard to see - need different view, list, thumbnail size options, especially when sorting large groups of images that are similar poses). Review collected by and hosted on G2.com.

The communication and help throughout the whole set up process is amazing! Review collected by and hosted on G2.com.

Sometimes it takes a while to wrap your head around how to make changes, and often you'll need an IB rep to step in and do it which can take some time Review collected by and hosted on G2.com.

Using IntelligenceBank is super easy for the average user. I use it about once per month and every time I log in, the number of features provides for my every need. It's super simple to integrate into your every day work flow! The ease of implementation is so user friendly. Customer support is always there to help in time of need. Review collected by and hosted on G2.com.

I don't know of any downsides to using the service. Everything is first rate! Review collected by and hosted on G2.com.

I use IntelligenceBank daily in my work. We store product data for our merchandise so keeping everything together in one location makes things much easier. We use the information across the board for several departments from customer service to technical support and this gives us the ability to keep consistency in the verbiage we use with our customers. Adding or deleting information as products improve or become obsolete is simple and the ease of integration made for ssmooth operation and implementation. Lastly, if we do have an issue customer support is there to walk us through! Review collected by and hosted on G2.com.

Nothing! I have not had any issues with the InteeligenceBank platform. Review collected by and hosted on G2.com.

Intelligence Bank allows for a lot of customization of their interface which gives the tooling a very brand centric look and feel. Review collected by and hosted on G2.com.

The Intelligence Bank DAM takes a lot of management in order to organize it in a way that is effective. The search features are also lacking so generally you need a lot of knowledge of the product and your assets in order to find what you're looking for. Review collected by and hosted on G2.com.