43 out of 44 Total Reviews for InteliChart
Overall Review Sentiment for InteliChart
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They are always very helpful, and try to fix things as quickly as possible. They also have new things coming out, that integrate with their other products perfectly. It is easy to use and when implementing things also comes easy. We use their products everyday. Review collected by and hosted on G2.com.
Sometimes updates can breaks things. But support usually fixes whatever issues that come up quickly. Review collected by and hosted on G2.com.
We have been using Intelichart for over 3 years now at our Clinic and it has been great! Patients and staff love it! There are always enhancements and new features being added. It has improved our patient no shows dramatically with the the appointment reminders. Also, anytime we have a question or need assistance on anything Intelichart is always so quick and helpful to respond. Review collected by and hosted on G2.com.
There are many modules you need to learn how to use but Intelichart is always great on answering any questions or doubts. Review collected by and hosted on G2.com.
It is very easy to use after the intital registration process. Review collected by and hosted on G2.com.
The way you have to sign multiple children up together and the PIN Numbers. It can get very confusing for families. Review collected by and hosted on G2.com.
Intelichart has offered convenience of integrating both our clinic staff and our patients with their amazing products from being able to use online scheduling or how easy the check-in process is for both staff and patients, making this a frequent resource that our patients love to use plus many other modules with Intelichart that we have implemented in our clinic including Patient Activate, Patient Notify, and Patient Survey. Review collected by and hosted on G2.com.
The dislike about Intelichart would be having to go from one module to another like enterprise or practice portal, it takes more time but once its learned the process runs smoothly and customer service does a great job when subbiting a ticket for troublue shotting Review collected by and hosted on G2.com.
Setting up forms for the patient to complete when certain appointments have been selected has been a time saver. Our staff loves the fact that we can personalize our reminders based on the appointment types as well. We have had far less complaints from patients who use this portal than any other one. Review collected by and hosted on G2.com.
Nothing yet. Anytime we have issues the support team is quick to assist. Review collected by and hosted on G2.com.
Provide a valid solution with improving the patient experience along with assisting in the clinics staff in regard to managing intake. Review collected by and hosted on G2.com.
Still unsure if they are the best. i will look forward to working with them over the next year. Review collected by and hosted on G2.com.
Using InteliChart as a user and as a clinic allows me to see what is put into a portal.
I feel that InteliChart does listen to their clients and the patients using the system to improve its functionality. Review collected by and hosted on G2.com.
As a clinic user I dislike that there are so many add on products.
That some of the items that are add ons, should be a part of the product for all to use.
Not everything needs to be separated out. Review collected by and hosted on G2.com.
The commincation bridge between us and our patient Review collected by and hosted on G2.com.
That we can't see a report of the outgoing apppintment reminder messages. I would like to the delivery status. Review collected by and hosted on G2.com.
Yow user friendly it is, i have seen patients all ages be able to use it Review collected by and hosted on G2.com.
Maybe too many tabs and sometimes it can be hard to find a specific thing Review collected by and hosted on G2.com.
