Insider’s Smart Recommender. The AI powered engine was able to provide visitors a better onboarding experience, shortening the product discovery time. Then there is the hands-on approach of the accounts team, where they provide us with valuable and insightful suggestions on how we can optimize our campaigns for the best results.

I have to say it with all my heart.

It is very helpful when your company has so many products for customers to choose and you want to show as complete as you can.

1. Not a fully translated panel, we need to spend some time to pick it up. That being said the panel is easy to navigate and standard across regions which means once we get a hang of it, it’s a breeze to work on it.

2. the speed of the website makes the process not so fluently. (perhaps the reason is that they have too many tools combined together.)

As I say above,Insider team provide not only professional marketing tools,

but also their useful & creative point of view to help you .

It's very grateful for our company to be one of their partner.

We successfully lowered our bounce rate and reduced drop-offs across our customer’s life cycle. In general, with Insider’s smart recommender, we have a steady average monthly CR uplift of 15%. Our next step with Insider would be Instory. With only launching the feature 14 days, we were able to shorten product discovery time for our visitors. Successfully brought a good amount of incremental revenue and generated 31% of AOV uplift.

If you are seeking marketing tools and wanting to achieve some professional advice,Insider will be your best partner and consultant.

The ability of Insider’s products to adapt quickly and innovate based on the digital trends is something we love about the platform. The professional support from their account management team, the ease of use and more importantly the advanced personalization scenarios that are made possible has helped us design some highly performing campaigns that are individualized to each users preferences. One of their products, InStory is something that has helped us drive some really spectacular results. We’ve been able to deliver social-media-like experiences on the desktop and mobile web and coupled with their advanced segmentation features, we were able to target niche audiences with high performing personalized content.

So far we’ve been able to drive a high level of engagement and ROI with Insider, so it’s hard to find things to dislike. However, we constantly need new and fresh ideas for our campaigns, and would like to see more creative campaigns templates from Insider in the future.

As a digital commerce partner of enterprise companies our business goals are to increase our revenue and deliver value to our customers through our marketing engagements. Insider is our channel partner and this enables us to work directly with their growth team for our mutual partners. By leveraging Insider’s platform we’ve been able to considerably improve our MRR and Insider has ensured that we alway have their hands-on support whenever required. This dedicated partnership has also enabled us to up out global marketing strategies. Overall, we have been able to meet and exceed our key metric goals.

We love Insider products for their easy to use nature and smooth and quick integration setup. Insider’s growth technology provides a very stable platform which is easy to learn and provides all the elements we need to quickly create and deliver personalized engagement across various channels. Their technical team is very supportive and is quick to address all our needs.

We haven’t found anything to dislike about the platform, with the overall performance and the responsiveness of Insider’s technical team, we are very satisfied with the experience.

Around the time that we started with Insider, our main business objectives were to increase traffic to our website, improve conversions and deliver better user experiences and personalized customer journey flows. With Insider we started offering an integrated customer journey with a seamless experience that was consistent across channels - we were the first company in Indonesia to use WhatsApp Business API as part of our customer engagement channel. We also implemented onsite features like social proof which allowed us to achieve a conversion rate uplift of 45% from the campaign. And it’s super easy to track our performance on Insider’s panel.