I find impact.com to be very user-friendly, making it easy to access reporting and extrapolate data. The platform is also very reliable, which is crucial for managing our affiliate program. I appreciate that our contact at impact is very helpful and timely. Additionally, it allows us to optimize the brand's budget towards partners that perform better. The initial setup was very easy, ensuring a smooth start. Review collected by and hosted on G2.com.

There are times where we have technical issues, and unfortunately, we haven't had the best response from opening tickets with the tech team at Impact. We find that it can be slow to get a response or unhelpful, and it ends up resolving itself before we can actually have someone communicate with us at impact.com. Review collected by and hosted on G2.com.

The interface is easy to navigate and it's easy for me to see reporting. I noticed in the last few months, changes were made to make the linking process easier, something I appreciate. I like to integrate links into my website, and one of the easiest platforms I use is Impact.com.

I am partnered with several affiliate programs as a publisher, and one asset that makes Impact stand out is its performance. I very infrequently have experienced downtime, if any, and any issues I had in the past (though I can't really even remember more than one) was fixed quickly.

The support of Impact.com is better than most - I've sent emails and have had them responded to in a timely manner. I am not sure about pricing because I do not use it as an advertiser, but as a publisher the time is definitely worth the ROI. Review collected by and hosted on G2.com.

One major disadvantage is there is a lack of HTML coding that can be implemented into my HTML footer to automatically turn normal links into affiliate links in the program. I spend a lot of time manually creating links, which is a big difference from other platforms where the links auto create for me when the user clicks on the link. I think Impact should implement ir, if possible. Review collected by and hosted on G2.com.

The best part of impact.com is the marketplace, which connects publishers directly with a wide range of advertisers/brands. It makes finding legitimate partnership opportunities much easier compared to searching for brands individually. This has saved me significant time in outreach and let me focus more on actually promoting the brands. Review collected by and hosted on G2.com.

Recently, impact.com has been declining publishers' access to the marketplace, which limits opportunities to connect with new advertisers. Also, digital marketing is evolving fast — publishers are discovering new legitimate promotion channels, such as brand mentions on AI platforms like Claude and ChatGPT, or brand awareness through Medium articles. However, impact.com currently has no clear way to verify or track these newer promotion methods, making it hard to prove this kind of work to advertisers Review collected by and hosted on G2.com.

It's easy to set up, I like that the main page shows a dashboard with a snapshot of clicks, actions, earnings, etc. It's good to have information that is easy to find. Integration with my website and LinkedIn was seamless. And I'm satisfied with the current performance. I am the only user currently, but onboarding was easy, and I could understand the platform the same day I started. The AI chatbot seems to be able to be improved. I have experience with AI chatbots, and I suggest using a classifier workflow first before reading all the data and then pulling the information from the docs. I'm still not in the phase of calculating ROI, but from reviews and research, it seems great. Review collected by and hosted on G2.com.

What I dislike most about Impact.com is the payment process. It can be confusing to understand when a commission is actually approved, locked, available, or ready to be paid. Even after a sale is confirmed, the payment can still depend on the advertiser funding their account, which makes the process feel uncertain.

I also do not like how much the experience depends on each individual advertiser. Every brand has its own rules, approval process, commission structure, tracking conditions, and payment timeline. Because of that, one program can work well while another can be frustrating, even though both are using the same platform.

Another concern is the amount of access Impact.com asks for when connecting social media accounts. I understand that some access may be necessary for verification, but it still feels like too much when all I want to do is promote products and use affiliate links. Review collected by and hosted on G2.com.

Clear, easy to understand earnings and performance. I have not explored integrations very deeply. Nor pricing/ROI. UI/UXS is not hard, but there have been some difficulties. Support and onboarding have been fine but there are still some things I am confused about. I have not explored the AI / Intelligence capabilities at all. I did not know there were any integrations available and I am not sure what is meant about pricing/ROI Review collected by and hosted on G2.com.

As someone getting started with affiliate marketing, some of the core concepts are hard to understand. I am unsure when I am supposed to generate new links vs use existing ones. The brand I am promoting does not have enough assets and it is not clear how to request more - they have not been responsive to me. Review collected by and hosted on G2.com.

Impact is great for detailed and consistent reporting and billing. It is easy to navigate and there are a multitude of pre built reports that work for many different situations. It is fast, convenient, and allows for many utilizations across different integration options. I appreciate the support chat as well which is much faster than other options. Review collected by and hosted on G2.com.

I think the hardest part about learning Impact is that it seems geared toward users who already kind of know what they’re doing and what they’re looking for. I haven’t found an option that lets me describe what I’m trying to find and then directs me to the right place. On top of that, sometimes brands don’t show up when I search for them. The multiple search bar options also make things a bit confusing. I also haven’t seen any AI optimizations that have helped me yet, but it would be nice if those were more prominently displayed for me to utilize. Since I’m on a company plan, I don’t have to deal with pricing, but the billing system itself has been reliable. Review collected by and hosted on G2.com.

I mostly like the automated tracking system and the detailed analytics tools that help me optimize my marketing campaigns effectively. They help me save time by automating the tracking process and give me clear insights through data analytics, which makes it easy to monitor my daily progress and grow my business. Review collected by and hosted on G2.com.

The dashboard and detailed reports can sometimes take too long to load when filtering large amounts of data. Review collected by and hosted on G2.com.

I really appreciate that impact.com is a great platform where I can connect with big brands and earn a good amount of money through affiliate income. It's also very easy to sign up, connecting with Google and LinkedIn accounts, making the setup a breeze. I like that most of the big brands are on impact.com, which helps me promote them effectively and boosts my earnings. I also enjoy that I don't need any other tools because impact.com covers everything I need for my affiliate programs. Review collected by and hosted on G2.com.

In the earlier days when I started with impact.com, I found it challenging to understand how to work with the platform and how to find brands. I had to visit each brand's website to learn about their affiliate programs. I also faced some payment issues initially with impact.com, but they were resolved after I connected my PayPal. Review collected by and hosted on G2.com.

There is a strong depth of reporting that can be heavily customised and connected to various 3rd party apps. It is very easy to extract data and dive deeply into transaction details. The marketplace also has a strong affiliate presence covering a wide variety of partner types. The Help Desk function also makes it easy to troubleshoot minor issues quickly and fix issues for our clients independently. Review collected by and hosted on G2.com.

Some of its functionality can be quite buggy at times, such as getting stuck in a loop trying to log in to the platform. I also do not like the new UI as there is a lot of dead space and removed functionality of widgets on the dashboard. Review collected by and hosted on G2.com.

I use impact.com to generate leads for clients and for my own personal business growth. It helps me with scalability, the ability to reach various audiences, and to market efficiently across all platforms. What I like most is that it gives creators who may not be visible a chance to be explored and have other people recognize their talents, not just someone from social media with a large following. It lets someone in independent marketing service introduce products to various clients and lets those clients explore products they hadn't heard about before. It also assists with broadening outreach and your digital footprint without doing it in an artificial way. The initial setup was fairly easy. Review collected by and hosted on G2.com.

I believe impact.com could do better at catering to a wider audience. I think maybe being able to have people who never heard about impact and who may not always qualify for the vetting process be actually assessed for or given an opportunity. I’d like them to allow those individuals to gain visibility with the filter, of course, but also in consideration to their latent abilities because they may not link all of their social media at the same time. Review collected by and hosted on G2.com.