Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

impact.com Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

impact.com Integrations

(106)
Verified by impact.com

impact.com Media

impact.com Demo - Main dashboard
Manage and scale affiliate, creator, and referral programs from one platform.
impact.com Demo - Discover partners
Smart Partner Discovery, Customized to Your Brand.
impact.com Demo - Optimize your partnership program
Track Partner Performance in Real Time. Make Smarter Decisions, All in One Place.
impact.com Demo - Reports
Your Data, Your Way: Custom Reports for Every Partnership
Play impact.com Video
BarkBox Customer Video Testimonial
Play impact.com Video
BarkBox Customer Video Testimonial
Play impact.com Video
Play impact.com Video
Product Avatar Image

Have you used impact.com before?

Answer a few questions to help the impact.com community

impact.com Reviews (2,213)

View 1 Video Reviews
Reviews

impact.com Reviews (2,213)

View 1 Video Reviews
4.4
2,213 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its user-friendly interface and robust reporting tools, which simplify affiliate management and performance tracking. Many appreciate the ease of accessing detailed insights and the variety of brands available for promotion, making it easier to optimize campaigns. However, some users note that the learning curve can be steep for new users, particularly when navigating advanced features.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Staffing and Recruiting
US
Small-Business (50 or fewer emp.)
"Easy to Use with Clear Reports and Versatile Campaigns"
What do you like best about impact.com?

Ease of use, clear reports, and a variety of campaigns to promote. Postback integration is also helpful. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I would like to see more detailed info in Performance by Brand reports - e.g., not only actions, but split per action type. Some campaigns required different promotion depending on geo - it'd be nice to be able to download more standardized CSV with geos and info about each (we could download not standardized CSV - e.g., cities were listed alongside states. This made it impossible to automatically integrate to our system, and we've had to manually adjust each geo anyway). Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business (50 or fewer emp.)
"Please GO ELSEWHERE"
What do you like best about impact.com?

the idea is about the only thing I liked. Honestly the people were nice enough as well. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Horrendous UI/ UX. Impossible system to run yourself as a small company. You need someone full time just to better understand the platform. The performance is single handedly the worst ROI I have ever experienced with a product. Support and onboarding took forever even the people were kind and tried to be helpful. The way you submit a ticket and how long it take to get back to you is unacceptable swell. I cannot tell people enough to please go any other route when it comes to affiliate/PR/and whatever else they say they do. Review collected by and hosted on G2.com.

Gazal A.
GA
Small-Business (50 or fewer emp.)
"Intuitive Platform with Robust Reporting for Affiliates"
What do you like best about impact.com?

I use impact.com for affiliate marketing, and I like that the platform is quite intuitive and user friendly, making it easy to navigate. I appreciate the reporting feature the most, as it's quick to set up templates and regenerate weekly reports. This feature helps with understanding the category contribution to revenue and demonstrates the affiliate contribution as a whole. I also found the initial setup of impact.com to be quite easy. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The creator extension is a little confusing, but I am quite new to it so need to spend more time, particularly the mass reach briefing part. Review collected by and hosted on G2.com.

Samuel A.
SA
Asst.manager
Small-Business (50 or fewer emp.)
"Dependable Platform for Affiliate Revenue Management"
What do you like best about impact.com?

I use impact.com as a Publisher to manage affiliate partnerships and promote brand offers through my campaigns. I like the reliable tracking, clear reporting, and easy partnership management on impact.com. The platform is straightforward to use and provides transparency in performance and payments, which makes it very dependable for publishers. The initial setup was easy and straightforward, and we were able to start using the platform quickly. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

At times, the reporting dashboard can be slightly slow when handling large volumes of data. Adding more customization options for reports and faster loading speeds would further enhance the user experience. Review collected by and hosted on G2.com.

ilyas L.
IL
Business Owner
Small-Business (50 or fewer emp.)
"Great Dashboard, Fast Payments, and Worldwide Offers"
What do you like best about impact.com?

The dashboard is good, and payments are fast. There are also lots of offers available worldwide. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The support quality isn’t great. They don’t reply quickly, and it often takes a long time to get a response. Review collected by and hosted on G2.com.

Response from Kamila D of impact.com

Hi Ilyas, thank you for your positive feedback!

We're happy the dashboard is working well for your partnership workflow. Thank you for flagging the support response times, I will forward this to the support team. 😊

Kamila at impact.com

KP
Author
Small-Business (50 or fewer emp.)
"Partnerships hold a significant importance."
What do you like best about impact.com?

The content is both enlightening and educational, expertly crafted to provide valuable insights. Once you grasp what works and what doesn't, analytics become incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Creating unique artwork is often necessary for certain advertisers, and it may require extra effort from content creators for a modest commission.

Additionally, I recall a situation where we spent a significant amount of time in pending status with an advertiser before ultimately declining the opportunity.

The need to see ads before commitment and have that visual appeal in email marketing. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"Easy, Intuitive Platform That Strengthens Brand Connections"
What do you like best about impact.com?

Impact.com is so easy & intuitive to use. Ensuring all of my social media channels are integrated is simple. It is a great platform to enhance, build, and connect my brand further with others. The onboarding process was simple and straight-forward - it didn't take much time. Overall flow, process, and performance have been strong. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

At the moment, I have experienced no downfalls to the platform. AI integration has been helpful as well, so no major complaints. Review collected by and hosted on G2.com.

Ranvir M.
RM
Founder, CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easily manage multiple affiliate programs"
What do you like best about impact.com?

I use impact.com to promote digital products from various companies. The platform lets me join and manage multiple companies’ affiliate programs all in one place, which makes things much easier. I can sign up for different affiliate programs in just a few clicks, and I’m also able to withdraw my referral earnings in a single transaction. Overall, this has been very helpful in boosting my income. The initial setup is straightforward, and even someone non-technical can get started without any difficulty. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

All the features work very well, and I don’t feel any improvements are needed at this time. Review collected by and hosted on G2.com.

Verified User
G
Small-Business (50 or fewer emp.)
"Streamlined Affiliate Payments but Setup Can Be Tedious"
What do you like best about impact.com?

I love how impact.com automatically deposits into my bank account when ready. The product I sell had a different affiliate tracking, and getting paid was a tedious process where I would have to beg. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I'm not sure there are many negatives. I think being able to track daily clicks and traffic is a pain trying to setup the dates that I care about. It was a little tedious, and they had to send me affiliate tracking links over and over because it wasn't tracking. Review collected by and hosted on G2.com.

Nicole G.
NG
Mid-Market (51-1000 emp.)
"Effortless Data Management with Stellar Reporting"
What do you like best about impact.com?

I like impact.com for its seamless tech integration and robust reporting. It makes pulling data and reports for clients super easy and provides access to measurement tools like Optimize, which helps with our cross-channel strategy. I also appreciate the fraud management and partner discovery features. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I think there should be more support for affiliates who come to us for help. It would be great if there was a place for affiliates to easily contact someone if they are having issues with their account. Sometimes they don't know the chat support feature, so maybe that should be more clear. Review collected by and hosted on G2.com.

Questions about impact.com? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity over 3 years ago

Does SaaSquatch integrate with 3rd-party tools?

GU
Guest User

What is SaaSquatch used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

9%

Perceived Cost

$$$$$

How much does impact.com cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

impact.com Comparisons
Product Avatar Image
PartnerStack
Compare Now
Product Avatar Image
CJ Affiliate Marketing...
Compare Now
Product Avatar Image
Partnerize
Compare Now
impact.com Features
Custom Links
Referral Link Generator
Smart Link
Email Updates
Affiliate Tracking
Cookieless Tracking
Affiliate Network
Commissions and Payouts
Customization
Reporting and Dashboards
Product Avatar Image
impact.com