The company needs to be proactive and adapt to meet their customers' needs. Even when updates are introduced any glitches that may arise are not swiftly resolved. Like any product there's always room for improvement. Review collected by and hosted on G2.com.
Occasionally it takes a bit longer than preferred for tickets to be solved. The Idelic team is not always responsive. The primary drawback of Idelic Safety Suite lies in the provision of training. Without training managers and supervisors struggle to leverage the platform's potential. Review collected by and hosted on G2.com.
Idelic Safety Suite is an excellent product. It is helpful to have data from various sources pulled together in one program which in turn allows our company to get a holistic view of our drivers. We utilize the Idelic system to manage our driver qualification files, vehicle and injury claims management, driver watch list scores help us engage in driver coaching before a major event occurs, FMCSA enforcement and so many more great features.
The best feature of Idelic is their people and culture. This is truly a dynamic, growth oriented company. They engage with their customers to hear ideas that will make the product more robust going forward. Review collected by and hosted on G2.com.
The program is awesome. Therefore nothing to dislike. This company is proactive and is continuously evolving to meet customer demands. Review collected by and hosted on G2.com.
The simplicity of the system is hands down the best part. From navigational shortcuts, reporting structures, telematics... it's a one-stop-shop! Review collected by and hosted on G2.com.
During some updates, there may be bugs that mess up some of the dropdowns and formats, but they are quick fixes nonetheless. Review collected by and hosted on G2.com.
I like how Safety Suite can produce risk scores for our drivers to show us who is exhibiting concerning behaviors as well as hold all of their documentation as well. Review collected by and hosted on G2.com.
Like any other product, some improvements can be made but I do not believe there are any downsides to using Safety Suite. Sometimes it takes longer than we like for tickets to be resolved. Review collected by and hosted on G2.com.
Centralization of all driver performance telematics in one location to enable a holistic picture of the driver's risk and daily management. Review collected by and hosted on G2.com.
Being corrected with the Idelic team but... a broader understanding of the Canadian regulatory environment for driver compliance is needed. work in progress. Review collected by and hosted on G2.com.
Having 1 source of the truth rather than relying on multiple systems. Review collected by and hosted on G2.com.
Nothing that I have seen yet. We are set to go live very soon. Review collected by and hosted on G2.com.
Idelic service highlights the risk in your system and gives you the tools to affect positive improvement. The Idelic staff is first class and always available to help with training or concerns. Review collected by and hosted on G2.com.
I didn't get it sooner and went too long without knowing where my risk was. Review collected by and hosted on G2.com.
The platform brings together multiple software that we use daily into one dashboard. It provides a tool that we can use at a quick glance to review driver performance. Review collected by and hosted on G2.com.
Our company has multiple unique divisions, and we have to customize the platform to meet all 4 for their needs. It has taken a lot of time to get the data in Idelic before we can get used out of it. Review collected by and hosted on G2.com.
A simple output results in easy to use anayltics. Review collected by and hosted on G2.com.
Integration with our TL2000 product is still in a semi-working state. Not an Idelic issue explicitly though. Review collected by and hosted on G2.com.