Hire2Retire Pros and Cons

Hire2Retire has saved a ton of time and eliminated the opportunity for human error in user provisioning and terminations. The RoboMQ team was awesome throughout our onboarding phase and continues to provide excellent customer service any time we want to make a change or update. Review collected by and hosted on G2.com.

Nothing to dislike here - I wish we had found this solution sooner! Review collected by and hosted on G2.com.

The RoboMQ team are extremely customer focused, and dedicated to success for their customer. There is no block of hours for initial configuration, they will be with you until you are happy, and are always flexible with their time. The product has been a game changer for our internal employee lifecycle automation, and continues to add new and relevant features. Added to this, the support levels and response are excellent, with all issues and queries answered and resolved very quickly. Review collected by and hosted on G2.com.

The product is continuously evolving and everything I have requested from the product team has been delivered, so at the price point of H2R, I do not really have any negatives. It is a very reasonably priced solution. Review collected by and hosted on G2.com.

Hire2Retire is a great product as it does what we need it for and more for future projects. It is essential to our onboarding/offboarding and does it gracefully. Customer Support is great and they will help to easily integrate the tool, tweak the frequency of syncs, and overall implementation. Review collected by and hosted on G2.com.

It does take a little bit of learning on how to create a workflow but in the end you will be rewarded with the number of features. Review collected by and hosted on G2.com.

Simple setup to integrate HRIS and IDP systems. Lots of customizations and easy to use interface. Support staff is great to work with during setup and very accomodating. Review collected by and hosted on G2.com.

Initial setup can be a bit daunting (HR to IDP data mapping) but support staff is extremely helpful in handholding. Some minor bugs were discovered during implementation but their product team was quick to address. Review collected by and hosted on G2.com.

What I like most about Hire2Retire is the User-friendly platform which includes tools and interfaces, which can simplify the process of setting up and managing integrations, even for users without extensive technical expertise. Also, the flexibility it offers on how data is handled and exchanged between systems. It integrates with existing HR and payroll systems, it ensures that all relevant data is accurately accounted for, reducing the risk of errors and administrative burden.

The support team are exceptional, they're always on hand to help resolve any issue in real-time. Review collected by and hosted on G2.com.

if the platform is not intuitive or user-friendly, it could pose a challenge for those who are not tech-savvy. It’s always a balancing act between providing comprehensive tools and ensuring ease of use. Review collected by and hosted on G2.com.

We are still onboarding the tool, but so far, our assigned team has been very communicative and worked with us to assist with the deployment in our encvironment. The integration and implementation process has been smooth thus far and the features are vast. Lots to take advantage of, which will ultiamtely reduce our workload internally. Review collected by and hosted on G2.com.

Nothing to report at this time. So far so good! Review collected by and hosted on G2.com.

I like that their product works as they market it and that their support team is always on top of things! Implementation was super easy and the product ran few times a day with little issues. Review collected by and hosted on G2.com.

I disliked initially their compatibility with some of our systems but overtime they built a lot of new integrations and are able to work with most things now. Review collected by and hosted on G2.com.

It spins up our accounts and assigns groups through our hybrid system in conjunction with our HR and onboarding system and experience. It also allows us to have immediate access cut off in a singular place - controlled by one group, vs stragglers - keeping things secure and compliant at all times. Review collected by and hosted on G2.com.

It can be a little confusing to use and while it's nice to have granularity for different systems and specific variables and attributes, it does take a bit of elbow grease to expand it outside of scope that is likely the main purpose of procurement to begin with. Review collected by and hosted on G2.com.

Hire2Retire enabled us to connect our HRIS (BambooHR) to Microsoft Azure to automate new hire onboarding. When I new hire is added to BambooHR - within minutes they have a profile set up on Azure for us to begin getting their laptops ready. The feature to automate hiring emails is fantastic too, so new hire information (customized) is shared to IT, Managers, etc. We use the tool every day and it has made this much easier. Review collected by and hosted on G2.com.

The UI could be improved, and as a non-technical user it took some getting used to, but once I understood and started using the functionality it's fairly easy to update as processes change internally. It's not a dislike, but rather a tip for other users who may be in HR (vs. IT), to involve your IT team early and on every call. We made some errors early on in implementation by misunderstanding a few things (on our side) which slowed down implementation. Review collected by and hosted on G2.com.

Automating system employee lifecycle account changes using Hire2Retire saves our company time and money that would be spent doing monotonous account maintenance tasks. Since implementing Hire2Retire our support techs spend more time doing more rewarding work that adds value instead of boring repetitive tasks. Review collected by and hosted on G2.com.

Documentation is sometimes lacking but what Hire2Retire lacks in documentation RoboMQ makes up for with the best customer service I've ever had the pleasure to work with. Review collected by and hosted on G2.com.