HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

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Verified User in Construction

Small-Business (50 or fewer emp.)

2/27/2025

"Powerfully productive"

5/5

What do you like best about HighLevel?

Organization and delivery of tools is on point Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Often there is a time delay whether at login or scrolling through. I tend to rename you SlowLevel. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that GHL is such a powerfully product for your business. We’re committed to continuously improving your experience with HighLevel!

Stephanie R.

Owner

Small-Business (50 or fewer emp.)

11/21/2024

"Ilyas W. Was the best Customer Service Agent I had in a very long time"

5/5

What do you like best about HighLevel?

GHL is efficient and ever-evolving to keep up with the pace of tech advances. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I don't dislike anything. The fact that I can't always keep up with the advances is not a bad thing. I needed help to maximize the possibilities. GHL reminded me that although I have these great tools, I need a team to grow and scale. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Stephanie! I'm glad to hear Ilyas did such a great job. I'll be sure to share this with the team, which will make his day for sure!

Verified User in Information Technology and Services

3/29/2025

"Its great"

5/5

What do you like best about HighLevel?

i like highlevel because it is an all in one system Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

i dislike how features are added to highlevel ui that do not workl and are placed there fore future use. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your valuable feedback! We're glad to hear that you enjoy HighLevel as an all-in-one system and that the affiliate program has been beneficial for you.

We also appreciate your input regarding features in the UI that are not yet functional. We understand how this can be frustrating, and we’re working hard to ensure that all features are fully functional before being added to the platform. Your feedback helps us improve and prioritize what's important for users like you.

Thanks again for sharing your experience, and we look forward to continuing to support your success with HighLevel!

Verified User in Management Consulting

3/13/2025

"great product but comes with a learning curve"

3.5/5

What do you like best about HighLevel?

Highlevel contains everything in one place Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Learning curve and slightly difficult to get up and running. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your honest review, there! We’re glad you see the value in HighLevel, and we acknowledge that great product but comes with a learning curve. If there’s anything we can do to enhance your experience, let us know!

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

2/27/2025

"Thanks"

2/5

What do you like best about HighLevel?

CRM and ai features. Social Platform api is helpful too. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Browser lag is am issue. NOt much more to add here, thanks. Review collected by and hosted on G2.com.

Response from Andrew Madruga of HighLevel

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We appreciate your feedback. It’s great to hear that you’re finding value in our CRM, AI features, and social platform integrations. We understand that browser lag can be frustrating, and we’re always working on performance improvements. If you have any specific concerns, feel free to reach out to andrew@gohighlevel.com—I would love to get to know some more of these issues in depth, so we can direct you through the proper support channels.

Paul G.

Internal Sales Rep

Mid-Market (51-1000 emp.)

12/12/2024

"High Level Can Do Everything!"

5/5

What do you like best about HighLevel?

High Level is great at multitasking, plus it integrates into all of our systems. We use it every day, as its simplicity makes using the interface feel natural. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There tends to be consistent lagging issues and sometimes the WAVV dialer won't sync with High Level. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Paul! Glad to hear you're digging HighLevel 👍 We're pumped to help take your business to new heights!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/27/2025

"Wonderful experience"

5/5

What do you like best about HighLevel?

Super fast response and helpful instructions. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There's no downside I can think of so far. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that wonderful experience. We’re committed to continuously improving your experience with HighLevel!

Paige B.

Founder & Marketing Consultant

Small-Business (50 or fewer emp.)

4/3/2024

"Unmatched All-in-One Platform at the price point!"

5/5

What do you like best about HighLevel?

Oh goodness, I like that it's all-in-one and the team has a relentless drive for innovation so it's always improving. I also love that at the heart of its feature set are communication and automation which is essential for any business these days.

When you look at similar tools in the space, at similar price points, one of the key features that stands HighLevel apart is unified inbox, and particularly the use of two-way SMS. Similar platforms in the space allow for only one-way SMS, or do not touch the functionality at all.

The customer support, while backed up at times, is truly great for a company growing as fast as theirs. Just the other day I was able to jump on a zoom call with a support rep and get my question answered.

I use HighLevel daily and have shifted to building exclusively in this platform for our clients. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

If I had to choose something I dislike about the platform, it would be the fact that the "desktop" version of the platform isn't mobile-friendly. This means you are limited to the functionality in the mobile app. Other tools like systeme.io work flawlessly on all mobile devices, so you truly can run your business from anywhere (but I'm not switching just for that).

Many people are bothered by the learning curve. But I'm not. Anything worth mastering takes time and attention. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

4/11/2025

"GHL makes business easy. EVERYTHING you need to run any type of online business, all in one place."

5/5

What do you like best about HighLevel?

Automations, Tracking, Customer Journey and the constant updates Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Cost of the emails, sms's and Ai features Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your fantastic feedback! We're thrilled to hear that HighLevel is making business easier for you and that our automations, tracking, and customer journey features are helping you run your agency seamlessly. We also appreciate your input on the costs related to emails, SMS, and AI features — we’re always working to improve and provide more value. We're excited to continue supporting your business growth and providing updates that help you link all parts of your agency in one place. Thanks for being part of the HighLevel community!

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

3/8/2025

"Property & Coaching"

3.5/5

What do you like best about HighLevel?

Everything is in one place, it is customisable and affordable for small businesses, Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Too many features that takes a non-marketing person a long time to figure out what the fundamental setup is to start their business. Maybe there should be pre-configured packages that make integration with domains etc easier. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your honest review, We’re glad you see the value in HighLevel, and we acknowledge that property & coaching. If there’s anything we can do to enhance your experience, let us know!