HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

G2 reviews are authentic and verified.

Here's how.

David D.

Director of Marketing and Technology

Small-Business (50 or fewer emp.)

10/23/2024

"Support is a joke"

1/5

What do you like best about HighLevel?

It has a lot of useful features such as the zapier like automation. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Support is non existent. Even if you are paying for the agency level account. Unless you pay even more support will not respond to serious issues for days. We've been dealing with issues with the main phone number, they assigned us when we signed up, not being able to receive calls for 3 days now with zero response from support. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the feedback David. I'm sorry to hear we let you down. We do have 24/7 live Zoom support at speakwith.us/success - can you hop on with us there so we can help?

Stephen A.

General Manager

Small-Business (50 or fewer emp.)

2/27/2025

"Game changing"

5/5

What do you like best about HighLevel?

The fact you have most of what you need it one place. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The invoicing is not very good, its hopless in formatting. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Stephen A., we truly appreciate your amazing feedback! It's great to hear that our platform is a game changer for your business. We’re committed to continuously improving your experience with HighLevel!

Michael D.

CMO

Small-Business (50 or fewer emp.)

2/27/2025

"The best platform that exists"

5/5

What do you like best about HighLevel?

The automation capabilities and custom values, as well as integration Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

That is does not connect and integrate with more apps or softwares! Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that GHL is the best platform that exists. We’re committed to continuously improving your experience with HighLevel!

Verified User in Design

4/28/2025

"Good Potential. We haven't used it to its full capacity yet."

2.5/5

What do you like best about HighLevel?

I like the marketing features and phone integration Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I haven't yet figured out how to connect calendars for project management. We currently use Trello and would like to integrate trello with Highlevel Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thanks so much for your review — we’re glad to hear you’re enjoying the marketing tools and phone integration! It’s great to know HighLevel is already helping streamline your communications into a single dashboard.

Regarding your calendar and Trello integration needs: while native Trello support isn’t available just yet, many users connect tools like Trello using Zapier, Make (formerly Integromat), or custom webhooks. We’d be happy to walk you through setup options or help explore workflow alternatives that match your project management needs.

Our support and onboarding teams are here to help you unlock more of the platform’s potential — feel free to reach out anytime.

Thanks again for being part of the HighLevel community!

— The HighLevel Team

Verified User in Education Management

5/9/2025

"Amazing customer service"

5/5

What do you like best about HighLevel?

Like the user friendly access to creating funnels, membership, etc. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Not experienced anything yet -- it has great experience so far. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for the great review! We’re thrilled to hear that you’re enjoying the platform and finding it user-friendly for building funnels, managing memberships, and navigating workflows.

We’re especially glad to know our customer service has made a strong impression — that’s exactly the experience we aim to deliver every day.

It’s also great to hear that domain integrations and workflow setup have become easier with HighLevel. If you ever run into questions or want to explore advanced features, our team is here to support you every step of the way.

Thanks again for being part of the HighLevel community — we’re excited to keep growing with you!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/1/2025

"It's an Operating System for Your Business!"

5/5

What do you like best about HighLevel?

It's truly an Operating System for Your Business! Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I wish it had a more powerful Form Builder. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that it's an operating system for your business!. We’re committed to continuously improving your experience with HighLevel!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/4/2025

"A Real Pleasure"

5/5

What do you like best about HighLevel?

Automated Responses and Forms. But Forms in particular. And Lets not for get Its Duplicate Ability! Where one can duplicate templates, emails, forms etc. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I cant really say at this stage. Maybe something will come to mind later on, but I cant say I can think of something at this time. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that a real pleasure. We’re committed to continuously improving your experience with HighLevel!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/3/2025

"For Indian users it might seem a bit pricey."

2.5/5

What do you like best about HighLevel?

I love that we can integrate multiple things with ease. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

A lot of these "Free" add-ons in the marketplace don't actually get added on even when you install and add the api key. Some of the add=ons are awfully glitchy. Review collected by and hosted on G2.com.

Response from Andrew Madruga of HighLevel

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Thanks for sharing your experience! We're glad you find the integrations and scheduling features useful. We understand the frustration with some marketplace add-ons and are always working to improve stability. Your feedback is valuable, and we’ll continue refining the platform to enhance user experience. We would love to get a more in depth understanding of what happened in your particular case. Please send more details to; andrew@gohighlevel.com.

Verified User in Marketing and Advertising

4/23/2025

"Marketing Automations & Customer Engagement In One"

5/5

What do you like best about HighLevel?

Automation workflows, CRM and Social Planner Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Not much to dislike but could do with a way to rearrange layout to my liking. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for taking the time to leave this thoughtful review!

We're thrilled to hear that you're finding value in HighLevel's automation workflows, CRM, and Social Planner — keeping customer engagement strong is exactly what we aim for. We also appreciate your feedback regarding layout customization; it’s a great suggestion and something we’ll pass along to our product team for consideration.

It’s great to know that HighLevel is helping you stay connected with your customers and streamline communication. We're excited to continue supporting your growth!

Thanks again for being part of the HighLevel community.