HighLevel

By HighLevel

4.6 out of 5 stars

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HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
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When it comes to AI tools for SMBs, HighLevel is leading the way!
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HighLevel Reviews (607)

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Reviews

HighLevel Reviews (607)

View 2 Video Reviews
4.6
607 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
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AN
"best plataform"
What do you like best about HighLevel?

tools provided, fair prices, perfect customer service Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

none that i can think of. its all upside Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying the tools, fair pricing, and excellent customer service that HighLevel provides. It's also great to know that HighLevel is helping you with reputation management.

We truly appreciate your support and are committed to continuing to deliver an exceptional experience. If you ever have any suggestions or feedback in the future, don’t hesitate to reach out. Thanks again for being part of the HighLevel community!

AN
Small-Business (50 or fewer emp.)
"Great platform! The best "Bang for the Buck" for all of my marketing and CRM needs!"
What do you like best about HighLevel?

I like the help center. They are excellent and accommodating. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I wish that there was a little more help leveraging the marketing tools. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that great platform! the best "bang for the buck" for all of my marketing and crm needs!. We’re committed to continuously improving your experience with HighLevel!

AN
Small-Business (50 or fewer emp.)
"Powerful platform and ever evolving and the best customer support in the world."
What do you like best about HighLevel?

HL combines multiple functions in to a single integrated platform. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

A bit of a learning curve, but worth it! Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that GHL is a powerful platform and is ever and as the best customer support in the world.. We’re committed to continuously improving your experience with HighLevel!

SATYAM S.
SS
Performance Marketing, PPC, SEO & Lead Generation Specialist
Small-Business (50 or fewer emp.)
"Highlevel has got everything you are looking for!"
What do you like best about HighLevel?

The fact that it is a complete integration of all the tools you need to work with immense productivity makes it the all rounder. I love the fact that it makes calling, emailing and all over prospecting a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is not much to dislike about it. It might have some limitations when it comes to website designing and development for those who want something really funky as it has a very professional touch at that end. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for your feedback Satyam! Love the term "the all-rounder"! We've got some great updates rolling out to Website builder soon that you're going to love. We're also rolling out the ability for third-party developers to build plugins for the website builder similar to Wordpress. Stay tuned!

Verified User in Medical Practice
AM
"Great features, and support"
What do you like best about HighLevel?

Great features, if you are a marketing agency and you are not using GHL you are years behind the game Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

They can focus more on clients that are outside of the US, for example, 24 24-hour format in the internal calendar, more languages. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your kind words and for taking the time to share your experience with HighLevel! We’re thrilled to hear that you’re finding value in our platform’s features and that it’s helping you stay ahead as a marketing agency.

We also truly appreciate your constructive feedback regarding international support, including the 24-hour time format and language options. Expanding accessibility and localization is something we’re actively working on, and insights like yours are invaluable in helping us prioritize these improvements.

We're also glad to hear that HighLevel is helping reduce communication gaps and repetitive tasks for your team in the medical space — that’s exactly the kind of efficiency we strive to deliver!

Thanks again for being a part of the HighLevel community. If there’s ever anything more we can do to support your growth, we’re just a message away.

AN
Small-Business (50 or fewer emp.)
"GHL is everything that I thought it would be and more!"
What do you like best about HighLevel?

Have all of the tools all in one platform. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Trouble getting questions answered from time to time. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that ghl is everything that i thought it would be and more!. We’re committed to continuously improving your experience with HighLevel!

AN
Small-Business (50 or fewer emp.)
"Love all of the different features"
What do you like best about HighLevel?

The ability to create Websites and funnels Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Need more training workshops and challenges Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that you love all of the different features in GHL. We’re committed to continuously improving your experience with HighLevel!

AN
Small-Business (50 or fewer emp.)
"Best software ever"
What do you like best about HighLevel?

I got everything i need to make my client succesful Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

We can't isolate pipeline from certain people in the organisation Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that GHL is the best software ever. We’re committed to continuously improving your experience with HighLevel!

Verified User in Construction
AC
Enterprise (> 1000 emp.)
"Needed to cancel"
What do you like best about HighLevel?

Costumer service. Fast and percise response. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Overly complex. You can get confused very quickly. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for taking the time to share your feedback—we truly appreciate your honest review.

We're glad to hear that you've had a positive experience with our customer service team and found our support both fast and precise. That’s a core priority for us, and we’ll make sure to pass your kind words along to the team.

We also understand your concerns around platform complexity. HighLevel is a robust tool built to support a wide range of use cases, but we know that can sometimes feel overwhelming—especially at the start. We're continuously working to improve our onboarding resources, user experience, and in-app guidance to make navigating the platform more intuitive.

If you ever decide to return or want to explore training options that simplify things further, we’d be happy to help. In the meantime, thank you again for your feedback and for giving HighLevel a try—we wish you success in all your business efforts!

David D.
DD
Director of Marketing and Technology
Small-Business (50 or fewer emp.)
"Support is a joke"
What do you like best about HighLevel?

It has a lot of useful features such as the zapier like automation. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Support is non existent. Even if you are paying for the agency level account. Unless you pay even more support will not respond to serious issues for days. We've been dealing with issues with the main phone number, they assigned us when we signed up, not being able to receive calls for 3 days now with zero response from support. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the feedback David. I'm sorry to hear we let you down. We do have 24/7 live Zoom support at speakwith.us/success - can you hop on with us there so we can help?

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 2 years ago

What can GoHighLevel do?

GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
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HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
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HighLevel