HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

G2 reviews are authentic and verified.

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Verified User in Consulting

Small-Business (50 or fewer emp.)

3/9/2025

"Great performance"

5/5

What do you like best about HighLevel?

I like the speed and overall performance of the platform Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I cannot perform some functions with my user, despite being the owner of the agency, I must do it with another agency administrator user (because, strangely enough, I have restrictions as the owner) Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your experience, Anonymous! We appreciate your feedback and will continue striving to improve HighLevel.

Verified User in Consulting

4/1/2025

"easy to use"

5/5

What do you like best about HighLevel?

easy to use website builder and sales funnels Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

getting approved to use the phone number for marketing Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your feedback on G2! We're thrilled to hear that you find our website builder and sales funnels easy to use — making it simple for you to create fast, professional websites and marketing campaigns is exactly what we aim for.

We also appreciate you pointing out the challenges you've faced with A2P number approval for marketing. We understand how important it is to have seamless access to phone number functionalities, and we’re continuously working to improve this process. If you're encountering specific issues, please don't hesitate to reach out to our support team, and we'd be happy to assist you further.

Thanks again for your insights! We’re grateful for your support and will keep working to ensure HighLevel helps you grow your business effectively.

Verified User in Renewables & Environment

3/30/2025

"Great tools that cost less than them all combined"

5/5

What do you like best about HighLevel?

Great tools that cost less than them all combined Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Nothing yet because it does what I need it to do. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your awesome feedback! We’re thrilled to hear that you’re finding value in the tools HighLevel offers, especially at a cost-effective price. It’s great to know that it’s meeting your needs and providing the solutions you’re looking for.

If there’s anything else we can do to enhance your experience, don’t hesitate to let us know. We’re here to help! Thanks again for choosing HighLevel!

Garret G.

President

Small-Business (50 or fewer emp.)

3/30/2025

"Best Software and Company I have ever worked with."

5/5

What do you like best about HighLevel?

Genuinely trying to build a product for my business. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

They develop so fast it is hard to keep up. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your feedback! We’re thrilled to hear that you feel HighLevel is genuinely helping to build a product that supports your business needs. We understand that our rapid development can sometimes be challenging to keep up with, but we’re committed to continuously improving and providing valuable tools for your marketing efforts.

We appreciate your understanding and feedback, and we’ll continue to work on refining the experience to make it even easier for you to stay ahead with our all-in-one marketing solutions. Thanks for being part of the HighLevel community!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/7/2025

"Not bad at all"

4/5

What do you like best about HighLevel?

If I don't understand something, there is always the chat to help Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

nothing really. If anything its that I'm still learning Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your honest review, there! We’re glad you see the value in HighLevel, and we acknowledge that not bad at all. If there’s anything we can do to enhance your experience, let us know!

Gabrielle E.

CEO

Small-Business (50 or fewer emp.)

7/16/2024

"Stellar Service Review for Paul!!!!!!!"

5/5

What do you like best about HighLevel?

I am thrilled to share my extraordinary experience with Paul, whose exceptional service went above and beyond to resolve my email issue. From the moment I reached out for assistance, Paul demonstrated unparalleled dedication and an unwavering positive attitude that truly set him apart. His commitment to resolving my email problem was nothing short of remarkable. He didn't just address the surface-level issues; he dived deep into the root cause, meticulously analyzing every detail to ensure a thorough solution. His perseverance was evident as he navigated through complex technical challenges, never once showing signs of frustration or impatience.

Paul's extensive knowledge and expertise were apparent throughout the entire process. He displayed an impressive understanding of the intricate workings of email systems, effortlessly identifying potential pitfalls and implementing effective solutions. His ability to communicate complex technical concepts in a clear and understandable manner was incredibly reassuring, making the entire experience smooth and stress-free. One of the most striking aspects of Paul's service was his consistently positive attitude. Despite the numerous hurdles and time-consuming efforts required to fix the issue, he remained upbeat and encouraging. His friendly demeanor and genuine willingness to help created a comfortable and supportive environment, turning a potentially frustrating situation into a pleasant and productive experience.

What truly sets Paul apart is his willingness to go the extra mile. He didn't just stop at fixing the immediate problem; he took the initiative to ensure that my email system was optimized for future performance. Paul provided valuable tips and recommendations to prevent similar issues from arising, demonstrating his dedication to long-term customer satisfaction. In an era where quality customer service can be hard to come by, Paul stands out as a shining example of what exceptional service should be. His patience, professionalism, and relentless dedication are a testament to his commitment to excellence. Paul not only resolved my email issue but also left a lasting impression of what outstanding customer service truly entails.

I cannot express enough gratitude for the incredible support Paul provided. His tireless efforts, expert knowledge, and positive attitude turned a challenging situation into a seamless and enjoyable experience. If you ever find yourself in need of assistance, I wholeheartedly recommend seeking Paul's expertise. He is a true asset and a beacon of exceptional customer service. Thank you, Paul, for your outstanding dedication and for setting the bar so high. You have earned my highest praise and deepest appreciation. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Tech support is a little rough due to culture differences in different support reps Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks so much for the great review Gabrielle! Glad to hear Paul did such a great job assisting you. I'll be sure to pass your comments on to Paul, which will for sure make his day!

Verified User in Professional Training & Coaching

5/13/2025

"It's a one stop shop"

4.5/5

What do you like best about HighLevel?

I love the Automations it has and how I can get all the services in one place. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Too many persons reselling can sometimes confuse you and the services you are looking for. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for the great feedback! We're glad to hear you're enjoying the power of our automations and the convenience of having all your tools in one place — that's exactly what HighLevel is designed for.

We also appreciate your comment about reseller confusion. We understand how important clarity is when navigating services, and we're continuously working to improve transparency and support resources to help users connect directly with the tools and guidance they need.

It's great to know that HighLevel is helping you build funnels, manage sites, and streamline calendar bookings. We’re excited to keep supporting your growth!

Matthew L.

VP Sales

Small-Business (50 or fewer emp.)

1/20/2025

"Impressed by product, solutions and with your KickOff"

5/5

What do you like best about HighLevel?

The ability to customize and set up subaccounts easily and quickly. The ability to turn on or off applications for each client is amazing. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I'm just trying it now, but it looks amazing so far. I'll have to update once we really get into it. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for the fantastic feedback — we’re so glad to hear you’re impressed with HighLevel so far!

It’s great that the ability to quickly customize subaccounts and control app access is already making an impact for you. That flexibility is core to helping agencies scale efficiently, and we’re excited it’s working well in your setup.

We appreciate you highlighting the onboarding experience too — our KickOff team is dedicated to making your start as smooth and empowering as possible.

As you dive deeper into the platform, we’d love to hear how it continues to support your SMS and customer engagement solutions. Don’t hesitate to reach out if we can assist along the way!

— The HighLevel Team

Verified User in Computer Software

3/20/2025

"Excellent system for marketing growth"

4.5/5

What do you like best about HighLevel?

Simplicity and ease of use.................. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Automated Payment needs to be there. For my country automated payment doesn't work and I am locked out. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your feedback! We're glad to hear that you find HighLevel simple and easy to use.

We understand how important automated payments are, and we apologize for any inconvenience this has caused. Our team is always working to expand and improve our payment integrations, and we appreciate your input as we continue to enhance the platform.

It's great to hear that HighLevel is helping you as an all-in-one marketing and sales system! If there's anything else we can do to support you, please don’t hesitate to reach out. 🚀

Verified User in Sports

Small-Business (50 or fewer emp.)

2/27/2025

"Amazing Tool"

4.5/5

What do you like best about HighLevel?

the ease I can offer multiple services to multiple clients with one fix cost. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I really havent found anything, I do not have many clients but thats more on me Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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there, we truly appreciate your amazing feedback! It's great to hear that GHL is such an amazing tool for your business. We’re committed to continuously improving your experience with HighLevel!