HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

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Verified User in Consulting

Small-Business (50 or fewer emp.)

2/28/2025

"Great product but too difficult to navigate for laymen."

2.5/5

What do you like best about HighLevel?

All the tools in one place in one platform. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It's far to time consuming to make things work. I don't want to have to call and pay an expert to use software I'm already paying for. Review collected by and hosted on G2.com.

Response from Andrew Madruga of HighLevel

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Thanks for your feedback! We’re glad you appreciate having all the tools in one platform. We understand that the learning curve can be challenging, and we're continuously working on making the experience more intuitive. We would love to connect whether its to provide you with more resources, or general guidance when it comes to your particular situation. My email is andrew@gohighlevel.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/6/2025

"Great product"

5/5

What do you like best about HighLevel?

i love it get a quality platform to keep my business moving forward. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

it helps market your business and keep up with your clients all in one system. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that great product. We’re committed to continuously improving your experience with HighLevel!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/6/2025

"Best Software there is for biz owners"

5/5

What do you like best about HighLevel?

Pipeline feature paired with text automations Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Being in Australia it's annoying to convert from USD to AUD as well as the international transaction fees are painful. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that best software there is for biz owners. We’re committed to continuously improving your experience with HighLevel!

Verified User in Restaurants

Small-Business (50 or fewer emp.)

3/3/2025

"Can't believe this exists"

5/5

What do you like best about HighLevel?

Everything, especially how many a person can do with it. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Just how popular it is. It is so popular that it is a little hard nowadays to white label and sell it. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that automate to save time and provide a higher level of consistency. We’re committed to continuously improving your experience with HighLevel!

Alvaro H.

Manager

Small-Business (50 or fewer emp.)

3/5/2025

"Why are you even using another CRM?"

5/5

What do you like best about HighLevel?

It's a complete tool and has the best support team Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes the support team takes a while to start the conversation with you Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that why are you even using another crm?. We’re committed to continuously improving your experience with HighLevel!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/1/2025

"Incredible platform"

5/5

What do you like best about HighLevel?

It takes time, you need to dive dep into it (YouTube videos etc.) but this is really the only platform you should use. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It can have a high and steep learning curve Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that incredible platform. We’re committed to continuously improving your experience with HighLevel!

Verified User in Online Media

Small-Business (50 or fewer emp.)

3/6/2025

"Great platform for any business serious about improving lead management"

4/5

What do you like best about HighLevel?

1. All in one platform for the SMB market.

2. Flat-rate unlimited sub-account pricing

3. Innovation and great community Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Steep learning curve and could use some UI/UX improvement Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your honest review, there! We’re glad you see the value in HighLevel, and we acknowledge that great platform for any business serious about improving lead management. If there’s anything we can do to enhance your experience, let us know!

Verified User in Consulting

4/11/2025

"best for small and med business compared to other crms"

4.5/5

What do you like best about HighLevel?

appt setting, followup and mailbox power integration Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Need programmer help to keep full control, not go through agency Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your feedback! We're glad to hear that HighLevel is helping streamline your communication and providing valuable features like appointment setting, follow-ups, and Mailbox Power integration. We understand the desire for more control, and we’re continuously working to make our platform even more user-friendly, so you don't need to rely on additional programming or an agency. Your insights are valuable, and we appreciate your continued support as we grow!

rogelyn t.

Coordinator at The CMO Network & Content Marketing Virtual Summit

Small-Business (50 or fewer emp.)

6/15/2024

"HighLevel: Admin Life-Saver"

5/5

What do you like best about HighLevel?

HighLevel isn't just a tool, it's a productivity party! It's helped me ditch the juggling act and transformed my admin life into a well-oiled machine. Now I have more time to focus on what matters most – crushing tasks and supporting my team. Highly recommend, fellow admins! This is one admin tool worth celebrating (with a virtual high five, of course). Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Based on my experience none.

Multiple platforms? Gone! HighLevel integrates everything – emails, social media, pipelines, you name it – under one roof. It's like a one-stop shop for admin tasks, keeping everything organized and accessible. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

3/9/2025

"Great performance"

5/5

What do you like best about HighLevel?

I like the speed and overall performance of the platform Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I cannot perform some functions with my user, despite being the owner of the agency, I must do it with another agency administrator user (because, strangely enough, I have restrictions as the owner) Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your experience, Anonymous! We appreciate your feedback and will continue striving to improve HighLevel.