HighLevel Reviews & Product Details

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Product Website

Seller

HighLevel

Discussions

HighLevel Community

Languages Supported

English

Overview by

Chase Buckner

Pricing

Pricing provided by HighLevel.

Starter

$97.00

Per Month

View More Pricing Information

HighLevel Media

HighLevel Demo - Unified Conversations Inbox

Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!

HighLevel Demo - Pipelines & Opportunities

Build customized pipelines to track and manage opportunities!

HighLevel Demo - Funnel & Website Builder

Create beautiful funnels & websites in our lightning fast drag-and-drop builder!

Build powerful workflows to automate virtually anything!

Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!

Create basic calendars, round-robin team calendars, service calendars, and more!

When it comes to AI tools for SMBs, HighLevel is leading the way!

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Verified User in Education Management

5/11/2025

"Very comprehensive and in continuous development+"

5/5

What do you like best about HighLevel?

very comprehensive and a lot of learning material Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Very few things I don't like, to be honest, very satisfied. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you find HighLevel comprehensive and that the learning materials have been helpful to your journey.

It’s especially great to know that having the entire funnel integrated is making a strong impact on your work — that’s exactly what we aim to provide for professionals like you.

We truly appreciate your satisfaction and your support as we continue developing and improving the platform. If there’s ever anything you need or ideas you’d like to share, we’re always here to listen.

Thanks again for being part of the HighLevel community!

Verified User in Real Estate

4/20/2025

"Very good!"

5/5

What do you like best about HighLevel?

The possibilities of creating a Funnel or landing page and CRM all in one Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Little progress in terms of AI agents, it needs to be simpler with more possibilities to add knowledge bases. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you so much for the positive review! 🙌 We're glad you're enjoying the all-in-one power of Funnels, Landing Pages, and CRM with HighLevel. We hear you on the AI agents — more enhancements and flexibility around knowledge base integration are definitely on our roadmap. Appreciate your feedback and thanks for building with GHL! 🚀

Luisa R.

Content Creator

Small-Business (50 or fewer emp.)

10/2/2024

"It's a great CRM"

4/5

What do you like best about HighLevel?

It's very helpful to keep client information, marketing strategies, collect payments and manage a team all from one place. Allows us as an agency to keep all of our clients in one place as well as easily trouble shoot any issues they may have. It integrates easily with multiple apps like facebook, Instagram, google, etc Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It gets glitchy at times, sometimes it takes way too long loading or simply fails to load. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review Luisa! Glad to hear you're able to manage your agency and your clients with HighLevel! I'll pass the feedback on to the team as far as loading issues - we're hard at work improving the platform every day!

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

3/3/2025

"Enabled me to create my own website and update it whenever I feel like it. Fast and easy to learn."

5/5

What do you like best about HighLevel?

I can call in for support whenever I need and it's easy to learn to navigate. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

It would be nice to add in PayPal or wise as an option for payment in my website. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

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Thanks for the review! You can definitely add PayPal forms in your website right now - connect with our team so we can help with that 👍

Neil S.

Infusionsoft Certified Partner

Management Consulting

Small-Business (50 or fewer emp.)

4/10/2025

"High Level takes you to Higher Levels of Business"

5/5

What do you like best about HighLevel?

Its automation in many facets of business Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

So much to learn and keep up with developments its easy to miss new developments and releases Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for sharing your feedback on G2! We're thrilled to hear that HighLevel's automation features are helping streamline many aspects of your business. We completely understand that keeping up with new developments can be challenging — we're continuously working to improve communication around updates and releases to ensure you never miss out on new features.

We appreciate your valuable input and are committed to making HighLevel even better for you!

Verified User in Insurance

5/5/2025

"New to GHL"

5/5

What do you like best about HighLevel?

Communication automations. I can set automated responses to go out when someone purchases or becomes a customer. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The learning curve. I would like training that I can do without being sold by another user. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Welcome to the HighLevel community — and thank you for sharing your experience!

We’re excited to hear that communication automations are already helping you connect with more customers efficiently. That’s exactly the kind of impact we aim to deliver.

We also appreciate your feedback on the learning curve. You're not alone — and we’re actively working to improve our onboarding and education tools. In the meantime, we encourage you to check out our official Help Center, YouTube tutorials, and Free Support Facebook Group, which offer no-pitch, hands-on guidance designed to get you up to speed quickly.

Thanks again for your review — we’re here to support you as you grow with HighLevel!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/7/2025

"Full faith and regard for the holistic nature of what HighLevel offers"

5/5

What do you like best about HighLevel?

The compounded value of having everything all built-in. The ease of a simple interface with the complexity of a fully digital business infrastructure AND with scaling operations. Affordability! Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

So few things I can't recall at this particular time. Clearly, nothing that weighs heavy on me. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that full faith and regard for the holistic nature of what highlevel offers. We’re committed to continuously improving your experience with HighLevel!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/28/2025

"Highlevel changed my life!"

5/5

What do you like best about HighLevel?

It helps me organize all of my business in one spot and has almost every feature I need Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The only issue I'm having with high level is the need for a third party dialer software. Highlevel doesn't have the function to allow me to call someone add a third caller and then for the first caller to hang up and me be able to stay on the line with the third caller. when the original person i called hangs up it hangs up the entire conversation. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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We truly appreciate your amazing feedback! It's great to hear that highlevel changed my life!. We’re committed to continuously improving your experience with HighLevel!

Bart D.

CEO/Founder

Small-Business (50 or fewer emp.)

4/15/2025

"Software has everything that you need to run your leads and communicate with your customers."

5/5

What do you like best about HighLevel?

The community of users gives lots of feedback and direction of what is working for their agency. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Sometimes new features are not ready to deploy but we work through them. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for taking the time to share your feedback with us! We're thrilled to hear that HighLevel is helping to save you time and that our community of users is providing valuable insights to help your agency thrive.

We also appreciate your understanding when it comes to working through new features as they become ready. We're constantly striving to improve and ensure the latest features are stable and impactful for our users.

Your feedback is crucial to our ongoing development, and we're excited to continue supporting your agency's growth!

If you ever have suggestions or need assistance, don’t hesitate to reach out. We’re here to help.

Verified User in Marketing and Advertising

5/5/2025

"Expensive. Forms have limited functionality and sometimes a lot of bugs."

3.5/5

What do you like best about HighLevel?

Range of functionality is great and reporting Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Too many add-ons like with support. I had great support in the beginning now I need to pay for that. Would also be nice to have a pay-as-you-go sub-account option as the jump from 3 to paying full price for white-label is large when all I need to to do is add another client. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

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Thank you for your honest feedback — we really appreciate you taking the time to share both what’s working and where we can improve.

We’re glad to hear you value the range of functionality and reporting tools, as well as the impact HighLevel is having on your CRM management and automated communications.

We also hear your concerns clearly — especially around form functionality, support structure changes, and pricing flexibility for scaling. Your input is incredibly valuable, and we’re actively exploring ways to improve usability, reduce friction with add-ons, and offer more adaptable pricing models for growing agencies like yours.

If you're open to it, we’d love to connect and dig a bit deeper into the form issues and potential workarounds to support your workflow today.

Thanks again for being part of the HighLevel community — we’re here to grow with you.