HighLevel

By HighLevel

4.6 out of 5 stars

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HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
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When it comes to AI tools for SMBs, HighLevel is leading the way!
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HighLevel Reviews (608)

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Reviews

HighLevel Reviews (608)

View 2 Video Reviews
4.6
608 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
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Verified User in Marketing and Advertising
AM
"Expensive. Forms have limited functionality and sometimes a lot of bugs."
What do you like best about HighLevel?

Range of functionality is great and reporting Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Too many add-ons like with support. I had great support in the beginning now I need to pay for that. Would also be nice to have a pay-as-you-go sub-account option as the jump from 3 to paying full price for white-label is large when all I need to to do is add another client. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your honest feedback — we really appreciate you taking the time to share both what’s working and where we can improve.

We’re glad to hear you value the range of functionality and reporting tools, as well as the impact HighLevel is having on your CRM management and automated communications.

We also hear your concerns clearly — especially around form functionality, support structure changes, and pricing flexibility for scaling. Your input is incredibly valuable, and we’re actively exploring ways to improve usability, reduce friction with add-ons, and offer more adaptable pricing models for growing agencies like yours.

If you're open to it, we’d love to connect and dig a bit deeper into the form issues and potential workarounds to support your workflow today.

Thanks again for being part of the HighLevel community — we’re here to grow with you.

Verified User in Real Estate
AR
"So Versatile!"
What do you like best about HighLevel?

You can white label it and customize it to fit your clients needs Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Some processes are complex and not intuitive Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for sharing your feedback! We’re so glad you’re enjoying the versatility of HighLevel, especially the ability to white label and customize the platform for your clients’ needs.

We appreciate your note about some processes feeling complex—we’re always working to make the platform more intuitive and user-friendly, and your input helps guide those improvements.

It’s great to hear HighLevel is helping you market to your database and reduce busy work. We love seeing our customers save time and focus on what matters most!

Thanks for being part of the HighLevel community.

— The HighLevel Team

AN
"by far the best marketing software. Just try it and see for yourself."
What do you like best about HighLevel?

Highlevel is constantly on the cuttung edge of AI services which allows me to resell it to small business's Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There arent much downsides, they are constantly improving. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your positive review! We're thrilled to hear that you value HighLevel’s cutting-edge AI services and that they help you offer valuable solutions to small businesses. It’s great to know that our continuous improvements are enabling you to scale your SAAS business and provide real value to your clients.

We’re also grateful for your recognition of our efforts to constantly improve. We’re committed to keeping HighLevel on the forefront of innovation to better serve your needs and the needs of your clients.

Thanks again for your feedback, and we look forward to supporting your continued growth!

AN
"Thankful!"
What do you like best about HighLevel?

I'm thankful for the efficiency that High Level brings to my business. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The user interface isn't always intuitive. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your kind words — we’re truly grateful to have you as part of the HighLevel community! It’s great to hear that the platform is helping bring efficiency and affordability to your business, especially as a startup.

We appreciate your honest feedback about the user interface as well. Our product team is actively working on UI enhancements to make the experience even more intuitive and beginner-friendly — and input like yours helps guide those improvements.

Thanks again for sharing your experience. We're excited to continue supporting you on your business journey!

AN
Small-Business (50 or fewer emp.)
"High Level Changed my life..."
What do you like best about HighLevel?

I started using GHL a year ago and it has helped me grow my agency immensely!! Highly recommend! Its the best all in one software! Thank you GHL! Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There are some glitches and bugs here and there but they are always constantly updating and improving! Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for sharing your experience. We appreciate your feedback and will continue striving to improve HighLevel.

Nick P.
NP
CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Amazing All-In-One solution for agencies"
What do you like best about HighLevel?

Every major marketing tool in one platform Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

For many it's a steep learning curve, but if you're an agency that is used to making multiple systems talk together, it's a game changer. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for the awesome review and for sharing your experience with HighLevel! 🎉 We're thrilled to hear that you're finding value in having all your key marketing tools unified in one platform — that’s exactly what we aim for.

We definitely hear you on the learning curve, and it's something we're actively working to improve through enhanced onboarding, more guided tutorials, and AI-powered setup tools. That said, it’s great to see how quickly you've been able to unlock the potential of HighLevel for your agency.

If there's ever anything we can do to support your journey or help make that curve a little less steep, our team is just a click away.

Thanks again for being part of the HighLevel community — we’re grateful to have you with us!

Jay V.
JV
CEO, President
Small-Business (50 or fewer emp.)
"Support!"
What do you like best about HighLevel?

High Level support is the greatest support team of any software I've ever used ever. If you are lucky enough to get Kate as a support agent, you will never be disappointed she will always get the job done for you Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Very little. They always put out the coolest features but they're only about 80% ready but then they make them amazing within 3 months. Review collected by and hosted on G2.com.

Response from Chase Buckner of HighLevel

Thanks for the review Jay! I just posted it in our all-team channel, so safe to say you made Kate's day!

AN
Small-Business (50 or fewer emp.)
"GHL is not only amazing, it's fun to use!"
What do you like best about HighLevel?

I love that it's basically a one stop shop! I also love the continuous developments! Always addressing needs and wants. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Supports aren't always updated when a new development or enhancement is added. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that ghl is not only amazing, it's fun to use!. We’re committed to continuously improving your experience with HighLevel!

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"The Best CRM/Marketing Tool I've Ever Used"
What do you like best about HighLevel?

Highlevel has allowed me to have everything I need to run my business under one software. No more jumping from one software to another to make everything function. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

One of the downsides is the overwhelm of everything that is in GHL and how to use it all, especially for a newbie. I'm a visual learner so lots of how to videos would be helpful. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that the best crm/marketing tool i've ever used. We’re committed to continuously improving your experience with HighLevel!

AN
Small-Business (50 or fewer emp.)
"It does everything."
What do you like best about HighLevel?

That can do everything on a single platform and when you understand how it works, it can manage all the marketing and sales in here very well. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

the fact that many things it does are limited, like questionnaires, WhatsApp, otherwise it's fine Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that GHL is the best all-in-one marketing and automation tool in the market. We’re committed to continuously improving your experience with HighLevel!

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 2 years ago

What can GoHighLevel do?

GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
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HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
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HighLevel