HighLevel

By HighLevel

4.6 out of 5 stars

How would you rate your experience with HighLevel?

Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
Play HighLevel Video
When it comes to AI tools for SMBs, HighLevel is leading the way!
Product Avatar Image

Have you used HighLevel before?

Answer a few questions to help the HighLevel community

HighLevel Reviews (607)

View 2 Video Reviews
Reviews

HighLevel Reviews (607)

View 2 Video Reviews
4.6
607 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
UH
"Founder & CEO"
What do you like best about HighLevel?

The centralization of all marketing features so that I can eliminate the need to have multiple systems and costs. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There is a large number of extra costs (blogging, ad management, Chatbots, etc) and this seems to be growing. As this expands, it reduces the value of the all-in-one centralized advantage of the system. Also, the scored quiz is lacking features that already exist in the survey (why wasn't this built out as a single survey/quiz). And finally, I'd like to see an auto-generated PDF quiz report to be added as functionality to the system. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for sharing your thoughts about your experience with HighLevel! We’re thrilled to hear that our platform’s centralization of marketing features is helping streamline your processes and reduce the need for multiple systems and associated costs.

We also appreciate your constructive feedback regarding the additional costs for features like blogging, ad management, and chatbots. We understand that as the platform continues to evolve, it’s essential for us to ensure that our pricing model remains clear and aligned with the value we provide. Rest assured, we are committed to improving and refining our offering to ensure it provides maximum value.

We also hear your concerns regarding the scored quiz functionality and the desire to see more robust features similar to the survey tool. This feedback is invaluable, and we will certainly take it into account as we continue to enhance and expand our tools. Additionally, we understand how important it is to be able to generate PDF reports, and we will forward your request to our development team to explore this feature.

Your input is incredibly important to us as we work to continuously improve the platform. We are dedicated to making HighLevel as efficient and user-friendly as possible for our clients, and your suggestions help us make that happen.

Thank you again for your feedback, and please don't hesitate to reach out if you have any further questions or ideas!

AN
"This is an excellent platform"
What do you like best about HighLevel?

The system is totally integrated and able to support all areas of my business, as well as the needs of my clients. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The flexibility of billing within the system is somewhat limited, but I'm able to address the limitations through direct billing from Stripe, which is linked into my GHL Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your positive feedback! We're thrilled to hear that HighLevel's integration and ability to support both your business and client needs is benefiting you. We appreciate your insights regarding billing flexibility—this is something we're always looking to improve, and it's great to hear you've been able to work around it with Stripe. If you ever need assistance or have further suggestions, don't hesitate to reach out! Thanks for being part of the HighLevel community!

AN
"awesome"
What do you like best about HighLevel?

versatile and ahead. they really know how to make a crm that is ahead in technology and innovativeness. the support team also is very available Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

can be sophisticated. since they have so many products, functions and feathures. it can be hard to cope Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for the awesome review! We're thrilled to hear that you find HighLevel versatile and innovative — it's our mission to stay ahead of the curve and deliver a powerful all-in-one solution for forward-thinking businesses like yours.

We appreciate your kind words about our support team as well — being available when you need us is a top priority. We also hear your feedback about the learning curve that comes with such a robust platform. We're actively working to improve in-app guidance, simplify onboarding, and provide more targeted training to help users navigate the features more easily.

It’s great to know HighLevel is helping you consolidate multiple tools into one streamlined solution — that's exactly what we aim to do!

Thanks again for being part of the HighLevel community — we’re excited to keep building with you.

AN
"great service"
What do you like best about HighLevel?

simple design with high level of services Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

new software new learning curve issues. just takes time Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for sharing your feedback on G2! We’re so glad to hear you’re enjoying the simple design and high level of service we strive to provide. We understand that adopting new software can come with a learning curve, and we appreciate your patience as you get more familiar with the platform.

It’s great to know HighLevel is helping you with lead management and engagement—we’re committed to making those processes as smooth and effective as possible. Thanks for being part of the HighLevel community!

— The HighLevel Team

AN
"Makes it so simple!"
What do you like best about HighLevel?

Do you need a landing page, full-blown website? HighLevel makes it simple. Just need emailing, texting, or full automation? HighLevel makes it simple. That's what I like most about GHL - GoHighLevel! Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There's so much to learn! So that's both the upside and the downside. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your review! We’re so glad to hear that HighLevel has made it simple for you to manage landing pages, websites, email, text, and automation. It’s great to know that our platform is helping you streamline communication and meet the needs of your marketing clients.

We also understand that there’s a lot to learn with all the powerful features HighLevel offers, and we’re constantly working to make the experience more intuitive. We appreciate your feedback and are committed to making the learning process as smooth as possible.

Thanks for being a part of the HighLevel community, and we’re excited to continue supporting your business growth!

AN
"The one platform that makes having a business simple"
What do you like best about HighLevel?

How supportive is the community, how well everything works, how the support team is always just a call away, how the people building the platform are genuinely involved in making it the greatest platform of all time. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Maybe a lack of templates for creating a website. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for taking the time to share your experience with HighLevel! We’re thrilled to hear that you find our platform to be a game-changer for your business. It’s always fantastic to know that the ease of use, support, and automation capabilities are helping you save time and improve your workflow.

We truly appreciate your recognition of our community and the support team – we aim to make sure everyone feels well-supported, and it’s great to know that you’ve felt that firsthand. We're also committed to making HighLevel the best platform possible, so your feedback about the involvement of the people behind the scenes is especially rewarding.

Regarding your feedback on website templates, we understand that having more design options can be helpful for our users. We're always working to improve and expand the features we offer, so we'll definitely take this into consideration for future updates.

Thanks again for your kind words, and we’re excited to continue supporting your business with our platform. If you ever need any assistance or have more feedback, don’t hesitate to reach out!

AN
Small-Business (50 or fewer emp.)
"The Best Software, Literally"
What do you like best about HighLevel?

The functionality of GHL is unrivaled, I cannot stress enough how well organized and straightforward every process and function in the software works. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

There really isn't much to knock in general, which is also what excites me for the future of HighLevel! if I ever have struggles or questions there is always an answer/ solution I can find on YouTube. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that your finding success using GHL. We’re committed to continuously improving your experience with HighLevel!

AN
"Why GHL is All You Need in Today's Market"
What do you like best about HighLevel?

Complete and seamless integration of products Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I want to be able to track induviduals as they cick through the funnelto the booking pages and through the website. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your thoughtful review and for highlighting what you love most about HighLevel — we’re thrilled to hear that the seamless integration of products is adding value to your business.

We also appreciate your feedback regarding tracking individuals through the funnel. That level of visibility is incredibly important for optimizing conversions, and our team is actively exploring enhancements in this area to provide deeper funnel tracking and better attribution across the user journey. In the meantime, tools like UTM tracking, custom events, and contact tagging may help extend tracking visibility — our support team would be happy to walk you through setup options!

It’s great to hear that you're benefiting from the ability to DM and email lists while maintaining precise interaction history — that’s exactly the kind of streamlined communication HighLevel aims to empower.

Thanks again for sharing your experience. Your insights help us improve, and we’re excited to keep building tools that support your success.

AN
"Very likely! I love how GHL has made the ability to resell these services to our users."
What do you like best about HighLevel?

The reselling aspect of these features from one platform. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I really would like Voice Ai to be able to schedule directly to calendars. Also I really the tasks should be updated to have folders and project lists and to assign multiple people to a project similar to trello, with maybe cards. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your positive feedback! We’re thrilled to hear that you’re enjoying the reselling aspect of HighLevel and how it’s benefiting your business.

We also appreciate your constructive suggestions regarding Voice AI and task management features. We’re always working on improving the platform, and your ideas about calendar integration for Voice AI and enhanced task management features (like folders, project lists, and multiple assignees) are invaluable. We’ll be sure to pass these along to the development team for future consideration.

Thanks again for sharing your thoughts, and we look forward to continuing to support your success!

AN
"Best Software Find Ever!"
What do you like best about HighLevel?

The extensive toolkit for online market and client management Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

sometimes its not as intuitive due to the complexity. have to make fields then make forms, then load forms, ... and so on. vs being able to drop a form on a page and edit right there. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for the amazing review — we're thrilled to be your "Best Software Find Ever!" 🎉 It’s great to hear that our all-in-one toolkit is helping you streamline online marketing and client management.

We also appreciate your thoughtful feedback on the form-building process. You're absolutely right — while the platform offers powerful customization, we recognize that some workflows could be more intuitive. The good news is that our product team is actively working on UI/UX improvements to make building and editing even faster and more seamless.

We're grateful to support your efforts in organizing prospects and improving follow-ups — and we're excited to keep growing with you!

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 2 years ago

What can GoHighLevel do?

GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
HighLevel Comparisons
Product Avatar Image
HubSpot Sales Hub
Compare Now
Product Avatar Image
Zoho
Compare Now
Product Avatar Image
Pipedrive
Compare Now
HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
Product Avatar Image
HighLevel