HighLevel

By HighLevel

4.6 out of 5 stars

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HighLevel Reviews & Product Details

Pricing

Pricing provided by HighLevel.

Starter

$97.00
Per Month

HighLevel Media

HighLevel Demo - Unified Conversations Inbox
Manage conversations across phone, SMS, Google Chat, Facebook Messenger, Instagram DM, and Whatsapp all in one place. It even pulls in Google & Facebook Reviews so you can read and reply right from within Conversations!
HighLevel Demo - Pipelines & Opportunities
Build customized pipelines to track and manage opportunities!
HighLevel Demo - Funnel & Website Builder
Create beautiful funnels & websites in our lightning fast drag-and-drop builder!
HighLevel Demo - Workflow Automations
Build powerful workflows to automate virtually anything!
HighLevel Demo - Reputation Management
Automate review requests, receive & reply to reviews, monitor overall reputation health - it's Reputation Management made easy!
HighLevel Demo - Online Scheduling
Create basic calendars, round-robin team calendars, service calendars, and more!
When it comes to AI tools for SMBs, HighLevel is leading the way!
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When it comes to AI tools for SMBs, HighLevel is leading the way!
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HighLevel Reviews (606)

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Reviews

HighLevel Reviews (606)

View 2 Video Reviews
4.6
607 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its all-in-one capabilities and powerful automation features, which streamline various business processes and reduce the need for multiple tools. Many appreciate the ease of integrating different functionalities, making it a comprehensive solution for managing customer relationships and marketing efforts. However, a common limitation noted is the steep learning curve that can make initial setup challenging for new users.

Pros & Cons

Generated from real user reviews
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AN
Small-Business (50 or fewer emp.)
"Use only the best for great success!"
What do you like best about HighLevel?

I love owning the best software product for the work I do as a micro-business owner and a digital marketer. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Learning the software is a handful and as I learn by doing I better understand the true magic of HighLevel and it power comes to life but only by diving in. Its taken quite awhile to be comfortable with all the tools HighLevel has to offer. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that use only the best for great success!. We’re committed to continuously improving your experience with HighLevel!

Verified User in Marketing and Advertising
AM
"Overwhelming at first but slow and steady brings the clarity"
What do you like best about HighLevel?

The variety of services one can offer to businesses through HL. The access to live support. The huge community out there willing to help you. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Once in a blue moon it's tough to know how to communicate the issue I'm facing to support to get the help I am looking for. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for taking the time to share your experience with GoHighLevel! We're thrilled to hear that you're finding value in the wide range of services we offer—and that both our live support team and broader HL community have been helpful in your journey.

We also appreciate your honest feedback regarding support communication. It’s a great point—sometimes translating a technical issue into a support ticket can be tricky, and we’re actively working to improve that experience. Whether through smarter AI chat support, better diagnostic tools, or clearer intake forms, we want to make it easier for you to get the precise help you need—faster.

It’s exciting to know that our white-label solution is helping empower your business model. That’s exactly why we built HighLevel—to give entrepreneurs and agencies the tools they need to thrive.

Thanks again for being part of the HighLevel family. We’re here to support your growth every step of the way.

AN
"best all-in-one tool in the market for building a Saas business or just running your business"
What do you like best about HighLevel?

Plug and play features make it easy for any user to manage Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

I haven't found any downside yet with the platform. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for such an amazing review — we’re honored to be at the heart of your business and livelihood.

It’s great to hear how our plug-and-play features are helping you seamlessly manage both your real estate business and your real estate school. Your use of subaccounts to scale and prepare for future SaaS growth is exactly the kind of entrepreneurial spirit we love to support.

We're thrilled that GoHighLevel is giving you the tools and flexibility to build, run, and expand — all in one place. We're here to keep improving so you can keep growing.

Thanks again for being part of the HighLevel community!

AN
"Awesome Software For Any Type of Business"
What do you like best about HighLevel?

I love how robust it is. I'm always learning something new. The consistent updates and improvements are excellent. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The UX is not very user friendly...especially for the end users who typically aren't very tech savvy. There could be improvements in the IVR system, automations and reporting. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your valuable feedback! We're thrilled to hear that you're enjoying the robustness of HighLevel and that you're continuously learning new things through our updates and improvements. It's always great to know that you're benefiting from the flexibility and scalability of the platform.

We also appreciate your input regarding the user experience, especially for end users who may not be very tech-savvy. We're constantly working on enhancing the UX to make it more intuitive and user-friendly. Your feedback on the IVR system, automations, and reporting is noted, and we're actively exploring ways to improve these features to better meet your needs.

Thanks again for taking the time to share your thoughts with us! We look forward to continuing to support you and your business.

AN
"Every thing in business use tools are available and easy to use"
What do you like best about HighLevel?

Much more business required needs are available Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Some tools are paid and also much expensive Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your review and for highlighting how HighLevel is supporting your business needs and training efforts — we’re glad to hear that the tools are easy to use and helping you grow!

We also appreciate your honest feedback about pricing. While some advanced tools come at an additional cost, we’re always working to ensure our pricing reflects the value delivered — especially for small businesses and solo users. That said, we’d love to explore your specific use case to see if there’s a more optimized plan or toolset for what you’re doing. Feel free to reach out to our team, and we’ll be happy to review your account and walk through the best fit for your goals.

Thanks again for being part of the HighLevel community!

Verified User in Real Estate
AR
"Affordable Cutting Edge Technology"
What do you like best about HighLevel?

My agency partners with entrepreneurs to harness the transformative power of AI, enabling them to optimize their sales, marketing, and customer support processes through cutting-edge automation and AI-driven engagement tools and services. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

God forbid I encounter a problem after normal business hours. I've experienced very slow response to tickets after hours and over the weekend. Having to wait for days at a time. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you for your feedback and for highlighting both the positive aspects of HighLevel and the areas where we can improve. We're thrilled to hear that our platform is helping you run your business from home with the tools and automation that support your agency’s growth.

We also acknowledge your concerns regarding response times after business hours and on weekends. We understand how crucial it is to receive timely support, especially during critical moments. Our team is continuously working on improving response times, and we will certainly look into ways to better address these issues, especially during off-hours.

Your satisfaction and success are incredibly important to us, and we appreciate you being part of the HighLevel community. Thank you for recognizing the improvements we continue to make, and we will keep working to ensure your experience becomes even better.

AN
"I love that HighLevel has so many facets to make money!"
What do you like best about HighLevel?

The white label feature and the automation. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

At first, I was confused as to where to start and how to navigate the site. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for taking the time to share your feedback—we’re thrilled to hear that you’re enjoying the white label feature and the automation capabilities within HighLevel! It's especially exciting to hear that the platform is helping you step into affiliate marketing and actually start generating income—congratulations on that progress!

We completely understand how the platform can feel overwhelming at first, and we’re continuously working on improving our onboarding experience to make the starting point clearer and easier to navigate. In the meantime, don’t hesitate to reach out to our support team or explore our resource center, onboarding hub, or community groups—there’s a ton of valuable guidance available.

We’re honored to be a part of your journey and can’t wait to see how you continue to grow your business with HighLevel.

To your continued success,

AN
Small-Business (50 or fewer emp.)
"Great all-in-one tool for all businesses!"
What do you like best about HighLevel?

GoGighLevel covers everything that a business needs for all sales and marketing to be covered- all under one software! Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The ESTIMATE feature is lack-luster on the mobile app. This is discouraging for my "Service-Based" business clients. It does not allow me to see if the estimate was viewed or accepted. Also there are no "deposit" feature for the estimate, once its accepted. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

We truly appreciate your amazing feedback! It's great to hear that great all-in-one tool for all businesses!. We’re committed to continuously improving your experience with HighLevel!

Verified User in Retail
AR
"Excellent for sales teams that I manage."
What do you like best about HighLevel?

Practicality, everything centralized on the contact page. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The privilege management system could be more granular. Some features are still not available. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for your feedback and for sharing how HighLevel has been helping your sales teams stay organized and efficient! We're thrilled to hear that the centralized contact management and practicality of the platform are making a real difference in your workflow.

We also appreciate your input about privilege management and feature availability — our product team is actively working on expanding user permissions and role-based access controls to give you more granular control in upcoming releases.

It’s great to know that HighLevel is supporting your sales funnel management and driving success for your team. Thanks again for being part of the HighLevel community!

— The GoHighLevel Team

AN
"GHL is ruling the WORLD"
What do you like best about HighLevel?

Its handles EVERYTHING for digital marketing Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Nothing it handles everything you can think of, learning curve is high but thats because there is lots to learn. Review collected by and hosted on G2.com.

Response from Jonathan Evans of HighLevel

Thank you so much for the incredible feedback — “GHL is ruling the WORLD” made our whole team smile! 🌎💥

We’re thrilled to hear that HighLevel is helping you manage everything from websites and CRM to marketing, all in one place. That’s exactly the kind of unified experience we aim to deliver for our users.

We also appreciate your honesty around the learning curve — you’re right, there’s a lot of powerful functionality to explore, and we’re here to help every step of the way. Don’t hesitate to tap into our knowledge base, live training sessions, or Zoom support if you ever need a hand!

Thanks again for being part of the HighLevel community — we’re grateful to have you on this journey with us.

Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 1 year ago

Is HighLevel a CRM?

Verified User
G2
Verified User
Last activity about 2 years ago

What can GoHighLevel do?

Pricing Options

Pricing provided by HighLevel.

Starter

$97.00
Per Month

Agency Unlimited

$297.00
Per Month
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HighLevel Features
Customization
Workflow Capability
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Call Center Features
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HighLevel