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GoReminders Reviews & Product Details - Page 9

GoReminders Overview

What is GoReminders?

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."

GoReminders Details
Product Website
Languages Supported
English
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Product Description

Text reminder & appointment confirmations. Schedule text messages & confirm appointments.


Seller Details
Company Website
Year Founded
2013
HQ Location
Brooklyn, New York
Twitter
@GoReminders
3,444 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Description

No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers or Clients. Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. Businesses often lose money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to doctors'​ offices, hair salons, tax preparers, auto shops and even social services agencies. We are even confident users will be able to find ways to use GoReminders that we didn’t even think of ourselves!


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Overview Provided by:

Recent GoReminders Reviews

AN
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Great for Scheduling Gigs!"
GoReminders is very helpful for scheduling mulitple musicians and multiple venues for gigs. I set the musicians up as "customers" in the app, and a...
MH
Maureen H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Go Reminders is a great app to use"
GoReminders is easy to use and we are able to send one text to all of our employees all at once.
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"This app has helped us cut down on no-shows in a BIG way!"
We love that we can send people a text reminder of their appointment that gives them the choice of messaging back if they need to. The app has cut ...
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GoReminders Media

GoReminders Demo - Quickly Schedule Appointments
Use auto-fill to quickly schedule appointments.
GoReminders Demo - Fully customizable!
Customize your reminder messages and schedule.
GoReminders Demo - Confirm or Reschedule!
Easily view, confirm, or reschedule your appointments.
GoReminders Demo - Easily view your appointments
View your appointments by month, week, or day.
GoReminders Demo - Set Appointment Statuses
Your customer can reply to set the appointments status, or set it yourself!
Play GoReminders Video
Play GoReminders Video
Answer a few questions to help the GoReminders community
Have you used GoReminders before?
Yes

223 GoReminders Reviews

4.8 out of 5
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223 GoReminders Reviews
4.8 out of 5
223 GoReminders Reviews
4.8 out of 5

GoReminders Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GoRemindersQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

Easy to use and allows my patients to receive reminders about their appointments which has proven to reduce cancellations and now shows drastically ! Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Hard to say. It works well and is reasonably priced. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Reducing no shows and cancellations Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for the fantastic review! We’re thrilled to hear that GoReminders is having such a positive impact on your practice. It’s great to know that the ease of use and reminder features are significantly reducing cancellations and no-shows.

It’s wonderful that you find the app both effective and reasonably priced. If you have any specific needs or further suggestions, we’d love to hear more. We'll follow up with you directly to discuss how we can continue to support your practice and ensure you’re getting the most out of GoReminders.

Thank you for being a valued customer!

-Rhammy, Customer Support

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

Reminders and confirmation for the date! Love it Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Nothing, i love it absolutely all from the app. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Appointment Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for your positive feedback! We're thrilled to hear that you love our reminders and confirmation features. We're here to make your appointment scheduling process easier and more efficient. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to continuing to provide you with a great experience.

-Rhammy, Customer Support

Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

Very friendly application to make an appointments . Great customer service .

Been using it for many years and will

Keep using it Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Some phone are not supported by the app so you have use the web version Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

My employees knows what to expect each day and my customers receive there appointment Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for your positive feedback! It's great to hear that you find GoReminders user-friendly and that our customer service has been great. It’s wonderful to know that you’ve been using the tool for many years and plan to continue.

Regarding some phones not being supported, we’ll follow up with you directly to discuss your specific needs and see how we can improve your experience with the app.

-Rhammy, Customer Support

Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

I like having the freedom to either use the website or their app when on the go to send reminders to our customers. The customer support team is great at answering any and all questions and is always open to hearing new ideas on how to make the program work better. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I don't think our company has found anything to dislike about it. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

GoReminders allows our customers to quickly confirm, reschedule or cancel our appointments. It also sends automated remiders to them closer to their scheduled appointment time. Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thank you for sharing your experience! It's wonderful to hear that you appreciate the flexibility of using both our website and app to send reminders to your customers. We're committed to providing you with top-notch customer service and are always here to respond to your questions and take note of your suggestions. It's fantastic that our automated reminders are working well for you. We’re here to keep supporting your business!

-Jocelle, Customer Support

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

Easy and intuitive platform to use. Saves time having to make phone calls to individual clients. Great options for client replies. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

The one thing I'd change is the ability to turn off the autoreply feature for clients to add appointment to their calendar. Some of our appointment reminders are not time based and the auto reply add to calendar feature tends to confuse our clients. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Ability to remind patients of appointments and for them to confirm or cancel them without phonecalls. Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thank you for your review! We're glad to hear that GoReminders is saving you time and making it easier to manage client communications. Your feedback about the auto-reply feature is important to us, and we'll let you know once this has been updated.

It's great to know that GoReminders helps remind patients of their appointments and allows them to confirm or cancel without the need for phone calls. Let us know if you have any other feedback!

-Jocelle, Customer Support

Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

I love that i am able to send my customers a text message through an online system instead of my staff having to use their personal cell phone numbers. And by using this site we have practically eliminated no show customer appointments. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I really wish I could schedule a job for a specific amount of days, instead of a set amount of hours. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

It is helping reduce the number of no show appointments, we install convertible tops and a no show can really disrupt our work flow. Now I can send our customer a text message conformation AND reminder a few days prior. Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

We're thrilled to hear that you have eliminated no-shows by using GoReminders! We understand how no-shows can disrupt your workflow and negatively impact your business, and we're glad that GoReminders has helped you eliminate that.

I will follow up with you directly about your wish to schedule a job for a specific number of days. Feel free to reach out if you have more feedback!

-Jocelle, Customer Support

Verified User in Chemicals
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

Go reminders is easy to use. It's a great set and forget program that helps create more business each year without doing anything. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I can't reply to customer messages through the app unless I upgrade my existing plan. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

I don't have to remind customers every year myself. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

I appreciate you taking the time to share your thoughts! I’m happy to hear that GoReminders has made it easy for you to manage your business and that it’s helping you generate more business each year with minimal effort.

Regarding your note about replying to customer messages, we'll follow up with you directly to discuss your specific needs and explore options that might work best for your business.

-Rhammy, Customer Support

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

The most helpful aspect of GoReminders is the ability to communicate through texts. It saves time and clients/patients appreciate it. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I have to enter an appointment in Outlook and then in GoReminders. If the reminder could be magically created when scheduling in Outlook, that would be a plus. I still like the app. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

It saves work and missed appointments. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for your positive review! We're glad to hear that you find the text communication feature helpful and that it's saving you time while enhancing your clients' experience.

We’ll be reaching out directly to discuss your feedback about integrating with Outlook. Thank you for your continued support and for using GoReminders to reduce missed appointments and save work.

-Rhammy, Customer Support

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

I don't have to take an hour out of every month total to send reminder texts! I focus on other things now :) Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Nothing really, I love it!! All the texts get sent out in time, everyone confirms and there isn't any confusion! Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

I love the request to book or book an appointment feature. So professional! Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

We're glad that GoReminders saves you time and lets you focus on other important tasks. It's wonderful to hear that our automated texts and booking features are meeting your needs and maintaining professionalism. We appreciate your feedback and are glad you love using GoReminders!

-Jocelle, Customer Support

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

I like this app because it keeps me organized. I also love that I have control over all the content I use. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

My only issue is sometimes, it doesn't open quickly enough to my calendar. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Missed appointments. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for sharing your thoughts! It’s fantastic to hear that GoReminders helps keep you organized and gives you control over your content.

We’ll connect directly to address delays with the calendar opening and ensure your experience is as smooth as possible. If there's anything else you'd like to discuss or if you need further assistance, please don’t hesitate to reach out.

-Rhammy, Customer Support