223 GoReminders Reviews
Overall Review Sentiment for GoReminders
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love the ease of scheduling, how user friendly the platform is, the awesome customer service and the response rate of the customer service team if I have a problem. Review collected by and hosted on G2.com.
The only down fall of this system is when scheduling, if you select monthly repeat on an appointment it automatically goes to the date of the previouse appointment, not the day of the week. An option to choose either the date or day of the week would be great. Review collected by and hosted on G2.com.
I believe the best part about GoTeminders for me is its ability to motivate clientele to uphold their end of the business relationship. GoReminders have greatly decreased the amount of cancellations I once received. Very fascinating. Review collected by and hosted on G2.com.
I do feel the possibility of sending a reminder to a client with the wrong message triggered is still pretty big. I believe some kind of intelligence or integration would be awesome if it could spot that the wrong message is triggered, for a selected client; especially if the reminder is set to be sent immediately. Like some kind of confirmation pop-up message would be awesome, if I unintentionally hit "send" for a reminder with the incorrect message triggered. Review collected by and hosted on G2.com.
GoReminders has been a great boon to my business. It's reliable, reasonably priced, and has saved quite a bit of time, money, and resources. The blast text feature is a valuable addition as well. It gets my highest recommendation. Review collected by and hosted on G2.com.
I don't really have any complaints. Great service. Review collected by and hosted on G2.com.
I really like that it takes something off my list. If I need to know what my week looks like, I just pull up the app. Review collected by and hosted on G2.com.
Nothing really. If I could get the reminder of someone's appointment 2 hours prior, that might be helpful. Review collected by and hosted on G2.com.
Since we started using GoReminders a few years ago, our cancellation rate has gone down significantly. Clients love getting the reminder of their appointment 2 days before. The feature of them being able to send a quick message through their text has helped incredibly, especially when it is before work hours. This program saves me an immense amount of time not having to call each client to confirm. Getting emails that clients have confirmed, rescheduled or cancelled is also a great feature as well as a reminder to us the day of the appointment. Being able to customize the text language to suit our needs and have many templates also saves a great deal of time. We highly recommend GoReminders. Review collected by and hosted on G2.com.
There really isn't anything we dislike. We have had a great experience with this program. Review collected by and hosted on G2.com.
I love their reminder features and how customizable they are. I have been able to minimize cancellation thanks to the reply back option. It is also quite easy to use and has so much potential. Customer support is always available and have asnwered countless questions promtply and have always solved any challenges I encounter with using the product. Review collected by and hosted on G2.com.
I'm probably being nit picky, but I wish you could pick specific colours for each team member. The app automatically picks colours but they are just different shades of the same colours and it's very hard to differentiate. I also wish it had a drag and drop feature which would make it a lot easier to change scheduled times etc. Review collected by and hosted on G2.com.
Our tutoring center loves GoReminders to help parents know when they have an upcoming appointment or assessment for their students. It simple and easy to navigate. I also love the feature that allows the families to respond and communicate via text message. It has helped so much! Review collected by and hosted on G2.com.
I find GoReminders very useful, I cant think of anything I dislike. They pretty much cover all the bases. Review collected by and hosted on G2.com.
The software is cloud based & easy to use. Once a client is entered into the system the information is saved for the next time you need it. We like that you can implement multiple reminders for the same appointment & customize the messages each time. Review collected by and hosted on G2.com.
I don't use the booking portion, so I can't comment on that, however the text & email reminders are well worth the annual cost. Review collected by and hosted on G2.com.
