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GoReminders Reviews & Product Details - Page 13

GoReminders Overview

What is GoReminders?

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."

GoReminders Details
Product Website
Languages Supported
English
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Product Description

Text reminder & appointment confirmations. Schedule text messages & confirm appointments.


Seller Details
Company Website
Year Founded
2013
HQ Location
Brooklyn, New York
Twitter
@GoReminders
3,444 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Description

No-Show Clients are No-Pay Clients • Automated Appointment Reminders for Your Patients, Customers or Clients. Quickly schedule client appointments with a smartphone, tablet, or computer. Appointment reminders are automatically sent to clients via email or text message. Gone are the days of waiting and wondering. Your clients are on time, thanks to GoReminders! GoReminders is simple and extremely useful. Businesses often lose money when a client doesn’t show up for an appointment, and even more time and money is wasted calling the client to remind them of an upcoming appointment. With GoReminders, the business schedules the appointment into the system, and the client automatically receives a reminder via text message or email in advance of the appointment. Extremely useful to doctors'​ offices, hair salons, tax preparers, auto shops and even social services agencies. We are even confident users will be able to find ways to use GoReminders that we didn’t even think of ourselves!


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Overview Provided by:

Recent GoReminders Reviews

AN
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Great for Scheduling Gigs!"
GoReminders is very helpful for scheduling mulitple musicians and multiple venues for gigs. I set the musicians up as "customers" in the app, and a...
MH
Maureen H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Go Reminders is a great app to use"
GoReminders is easy to use and we are able to send one text to all of our employees all at once.
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"This app has helped us cut down on no-shows in a BIG way!"
We love that we can send people a text reminder of their appointment that gives them the choice of messaging back if they need to. The app has cut ...
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GoReminders Media

GoReminders Demo - Quickly Schedule Appointments
Use auto-fill to quickly schedule appointments.
GoReminders Demo - Fully customizable!
Customize your reminder messages and schedule.
GoReminders Demo - Confirm or Reschedule!
Easily view, confirm, or reschedule your appointments.
GoReminders Demo - Easily view your appointments
View your appointments by month, week, or day.
GoReminders Demo - Set Appointment Statuses
Your customer can reply to set the appointments status, or set it yourself!
Play GoReminders Video
Play GoReminders Video
Answer a few questions to help the GoReminders community
Have you used GoReminders before?
Yes

223 GoReminders Reviews

4.8 out of 5
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223 GoReminders Reviews
4.8 out of 5
223 GoReminders Reviews
4.8 out of 5

GoReminders Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GoRemindersQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

i love goreminders i have been using this for 3 years as part of my private practice as an occupational therapist. My clients have not missed their appointments and or have communicated if they needed to . i highly recommend this app. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

there is nothing that i dislike about go reminders at this time Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

they have tweaked their system a bit more organzied increased clarity Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thank you for your continued business and this wonderful review! We're thrilled to hear that GoReminders has been a valuable tool in your private practice for three years, helping your clients stay on top of their appointments. It's great to know our system enhancements have provided increased organization and clarity for you. Thank you for highly recommending us and sharing your positive experience!

-Jocelle, Customer Support

Verified User in Professional Training & Coaching
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

It is an easy way to remind our customers of upcoming appointments. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Do wish that when you set the service tab that the message tab would would change with it. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

No shows. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for your review! We're glad to hear that GoReminders has been effective in reminding your customers about their upcoming appointments and helping reduce no-shows.

We appreciate your feedback regarding the service and message tabs. We understand how having them synchronized could enhance your experience, and we'll follow up with you directly to discuss this feature further and explore possible improvements.

If you have any other suggestions or need assistance, please feel free to reach out.

-Rhammy, Customer Support

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

It helps all my clients remember their appts. Love the ease of scheduling. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I feel like it's hard to get in touch with customer support. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

So clients do not miss appts Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

Thank you for your positive review! We’re thrilled to hear that GoReminders is effectively helping your clients remember their appointments and that you find scheduling easy to manage.

We apologize for any difficulty you’ve had reaching customer support. Your feedback is important to us, and we’re working on improving our response times. We’ll follow up with you directly to ensure you have the support you need and to address any concerns you might have.

-Rhammy, Customer Support

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

It is a great way to send patients reminders for appointment. We can put them in and then forget about it. Very easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

nothing, it is all positive. it easy to use. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

being able to add future appointments so we dont have to add the day before. Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thank you for your kind words! It's wonderful to hear that GoReminders makes sending appointment reminders to your patients so easy and efficient. We're glad you're finding it user-friendly and helpful for scheduling future appointments in advance. Your positive feedback means a lot to us. We're here to keep supporting you with all your scheduling needs!

-Jocelle, Customer Support

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

The follow up reminders on the day of the appointment Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Can't use inetrnational cell phones like Mexico Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

The cancellation of the appt Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thank you for your feedback! We're glad to hear you like the follow-up reminders on the day of the appointment. I could see how it would be helpful to use international cell phones like in Mexico, and your feedback helps us improve our product. Thank you for sharing your experience with us!

-Jocelle, Customer Support

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about GoReminders?

Easy to use. Clients enjoy the reminders. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Only my own human error inputing the data, Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Clients are notified 48 hours in advance so they can reschedule if necessary. Review collected by and hosted on G2.com.

Response from Brittany Vera of GoReminders

Thanks for the review—we're happy to hear your clients enjoy the reminders, too!

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

We've been using GoReminders for 6 years now and the service has continued to be completely problem-free. Everything is user friendly and if you do have any questions the Customer service is top notch. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

We genuinely have no downsides to using the service. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Helps decrease no-shows. With the new integrated payment system it helps reduce admin time in the office taking payments over the phone. Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

We greatly appreciate your continued use of GoReminders! We're excited to hear that our new payment system has helped reduce the amount of time spent manually taking payments over the phone in your office. This is just one of the many ways that GoReminders can help you save time. We strive to make GoReminders easy to use while also making it more powerful and helpful for your business.

-Jocelle, Customer Support

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

The upsides are my clients are being reminded of appts, it's fairly user friendly and it is easy to set up. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

The downsides are remembering to put in client info. It would be great if they were able to pull info from other work platforms. The other downside that comes to mind, is having to log onto GR to respond to a message from a client. The message from the client appears in my inbox, so I am not sure why the response can't be reverse engineered the same way. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

It keeps my calendar more stable. I'm not missing appts and my clients are being informed about when we meet. Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thank you for taking the time to write such an amazing review! We put a lot of effort into making GoReminders both easy to use and powerful, so we're thrilled to hear that it's helping you keep track of your appointments and keeping your clients informed.

Additionally, we would like to see if there's any way we can help you find solutions to the downsides you raised. Please reach out to us with more info on how you'd like to integrate information from other work platforms and which messages you'd like to be able to respond to. Please let us know if you have any further feedback or suggestions!

-Jocelle, Customer Support

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about GoReminders?

I like that I can use GoReminders to remind clients that they have appointments without actually calling or texting them personally. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I don't like buying additional reminders when I run out of reminders for the month. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

I solved the issue of clients forgetting their appointments. Now, we see a better turn over rate for clients who make it to their appointments. Review collected by and hosted on G2.com.

Response from Brittany Vera of GoReminders

Thanks for the great review!

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about GoReminders?

This has greatly helped me to not haso many no shows for appointments. Weh people want to cancel or reschedule, they let me know ahead of time. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

it's all fine, I can't think of any improvements Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Helps people not to forget about appointments with me. if they want to cancel or reschedule it is easy for them Review collected by and hosted on G2.com.

Response from Jocelle Guimoc of GoReminders

Thanks for your review! We work hard to help you eliminate no-shows, and we're glad to hear that GoReminders has helped you achieve that. Feel free to reach out if you have more feedback.

-Jocelle, Customer Support