GetResponse MAX Pros and Cons

GetResponse has been a game-changer for our email marketing efforts. The platform offers a user-friendly interface that makes it easy to design visually appealing email campaigns without needing extensive technical skills.

One of the standout features is the automation capabilities. We’ve been able to set up complex workflows that help us engage our audience effectively. The segmentation options allow us to target specific customer groups, which has significantly improved our open and click-through rates.

The landing page creator is another valuable tool, enabling us to create optimized pages that align with our campaigns. Additionally, the analytics dashboard provides insights that help us fine-tune our strategies and measure success accurately.

Overall, I highly recommend GetResponse to anyone looking for a reliable email marketing solution that offers a wide range of features to enhance their marketing efforts. Review collected by and hosted on G2.com.

I've been using it for two years and haven't had any problems. Review collected by and hosted on G2.com.

I've been using GetResponse MAX for our email marketing campaigns, and the experience has been nothing short of exceptional. This platform offers a comprehensive suite of tools that cater to all our marketing needs, from email creation and automation to detailed analytics and reporting.

The intuitive drag-and-drop editor makes designing emails a breeze, even for those with minimal technical skills. The pre-built templates are professional and customizable, allowing us to create visually appealing campaigns that resonate with our audience.

What truly sets GetResponse MAX apart is its advanced automation capabilities. We've been able to set up complex customer journeys with ease, ensuring that our messages are timely and relevant. The segmentation and personalization features have significantly improved our engagement rates, as we can now target specific groups with tailored content.

The platform's analytics tools provide valuable insights into campaign performance, helping us make data-driven decisions and continuously optimize our strategy. The customer support team is also top-notch, always responsive and ready to assist with any queries.

Overall, GetResponse MAX has been a game-changer for our marketing efforts. It's powerful, user-friendly, and packed with features that deliver real results. I highly recommend it to any business looking to elevate their email marketing game. Review collected by and hosted on G2.com.

It would be helpful to have a few options for using promotional codes. Currently, it’s not possible to specify which promotional code in the automation was assigned to a given customer. Perhaps an additional option to create surveys directly within GetResponse would also be beneficial. Review collected by and hosted on G2.com.

I have used GetResponse Max for a couple of months, and I can confidently say that it is a tool that meets every expectation. The user panel is well-designed and easy to navigate. GetResponse Max offers plenty of useful features (including AI-powered tools) and works seamlessly. Additionally, the support team responds quickly and provides clear assistance Review collected by and hosted on G2.com.

So far, I haven't found any problems. Keep up the good work! Review collected by and hosted on G2.com.

Thanks to GetResponse MAX, our email campaigns have reached a higher level. The deliverability of our messages has significantly improved. Our newsletters now look professional. Our sales team has access to reports that help them promote our products more effectively. The interface is very intuitive and user-friendly. We have a dedicated account manager, Paulina, with whom we maintain excellent communication. Review collected by and hosted on G2.com.

The only thing I miss is the ability to set different fonts depending on the device, but GetResponse is constantly evolving, and I believe they will add this feature in the future. Review collected by and hosted on G2.com.

We primarily needed a tool to send daily job notifications to all of our colleagues. GetResponse become the obvious choice since they could meet our techincal requirements, e.g. conditional formatting, for a reasonable price. Even though some technical details weren't obvious at first, we got good customer support and was able to find an easy way of achieving our goal in the end. Review collected by and hosted on G2.com.

At the moment the statistics don't show Gmail Spam Complaint Rates that are made directly to their ISP, which is an disadvantage since >50% of our recipient are Gmail-addresses. Review collected by and hosted on G2.com.

The Ease of Use is a standout; it has an intuitive, self-explanatory interface that allows even new users to easily create and send effective newsletters. For our setup, the Ease of Implementation and Frequency of Use are important, as we act as an agency for our cooperative clients, each with its own sub-account under our Master Account. This structure is ideal, giving each team the independence to manage their newsletters while letting us oversee and assist as needed. The contact management and segmentation tools are another high point—they make organizing, updating, and fine-tuning lists simple. The Customer Support team is also highly responsive, which has been valuable as we continue to integrate GetResponse MAX’s Number of Features into our operations. Review collected by and hosted on G2.com.

It would be beneficial to have a cross-account template-sharing function, allowing us to apply the same templates across multiple accounts and improve our workflow. Additionally, support for WhatsApp advertising would be an ideal feature to expand our Ease of Integration and multi-channel outreach options. Review collected by and hosted on G2.com.

We like the versatility, the wide range of possibilities and tools of the platform, and the customer service is fast, friendly, and very effective.

We have developed mailing campaigns for our auditors with an excellent receipt rate. Review collected by and hosted on G2.com.

We use the tool for mailing, so far there is nothing we don't like. Review collected by and hosted on G2.com.

Our company has been using GetResponse MAX for almost 5 years now both by the marketing team for customer newsletters and by the PR team for press releases. Although the latter might not be the intended use-case, it has served us well for both. The drag-and-drop editor and list management are easy to get into even for colleagues who haven't worked with GetResponse before and don't know HTML to code their own emails, while the list management and automated mailings in particular allow for some powerful features like sending specific emails to specific customers based on any relevant critera. You have to dig a bit deeper to fully grasp those more advanced features as they are not always as intuitive as the more surface-level features, but once you get the hang of it, I've yet to find a workflow I couldn't realise.

In those 5 years, we had only one major problem where our emails weren't delivered to a larger number of recipients, but their support team was quick to respond and fix this issue, so I won't hold that against them.

Note that the MAX platform includes many more features like embeddable chats, automated SMS replies, Webinars, and more. We haven't used those either because they don't make sense for our business or we simpy didn't have the chance to try them yet, which is why I can comment only on the core features around mailings. Those, as outlined above, work great however, and I can highly recommend GetResponse for them. Review collected by and hosted on G2.com.

Honestly, besides the aforementioned deliverability problem that was quickly resolved, I've only ever found small nitpicks here and there. Things like for example not being able to set a default color for newly inserted buttons in the drag-and-drop editor, or some features being buried maybe one submenu too deep, making them not obvious and requiring a look into the documentation (which is fine, but could sometimes be a bit more in-depth), or moving to a different place after a redesign of the backend. None of that is a dealbreaker, though, and even here I've found our account managers to be quite responsive to feedback. The biggest letdown are probably A/B tests which wolrk fine, but are limited in their reportings and in their setup. Review collected by and hosted on G2.com.

We use it primarily for email marketing - our newsletter communication, and so far it's been super intuitive and straightforward. Allows us to design and adjust our designs as we go which is helpful based on how frequently we use the software. Various gif options to include, loads well and the preview option helps you see how the messages look in dark/light modes, on mobiles. I personally love the 'perfect timing' option which allows you to send the message at the most convenient time based on their past behaviour and their timezone. Customer support is always helpful and fast, which is a huge plus! Review collected by and hosted on G2.com.

I would love to see more in-depth and customizable options for reporting whether for growth or email data, and for it to look a bit prettier. Review collected by and hosted on G2.com.

As I celebrate my five-year journey with GetResponse MAX, I can't help but marvel at the transformative impact it has had on my marketing endeavors. This platform isn't just a tool – it's been a steadfast companion, empowering me to achieve unparalleled success in the ever-evolving landscape of digital marketing.

From day one, GetResponse MAX impressed me with its robust suite of features, intuitive interface, and unwavering reliability. Whether crafting intricate automation workflows, designing captivating email campaigns, or analyzing detailed performance metrics, GetResponse MAX has consistently exceeded my expectations. Review collected by and hosted on G2.com.

One small thing I would improve is to give us the ability to send Push Notifications easily through the app or mobile interface. Review collected by and hosted on G2.com.