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GetResponse MAX Reviews & Product Details

Alexander A.
AA
Head of Engineering
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GetResponse MAX?

We primarily needed a tool to send daily job notifications to all of our colleagues. GetResponse become the obvious choice since they could meet our techincal requirements, e.g. conditional formatting, for a reasonable price. Even though some technical details weren't obvious at first, we got good customer support and was able to find an easy way of achieving our goal in the end. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

At the moment the statistics don't show Gmail Spam Complaint Rates that are made directly to their ISP, which is an disadvantage since >50% of our recipient are Gmail-addresses. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

Email Tracking, Statistics, Transactional Emails and Daily Notifications to colleagues. Since we have different business areas and both colleagues and customers in different stages it was particularly important to be able to have the possibility to use conditional formatting in emails, which GetResponse has given us an easy way to do. Review collected by and hosted on G2.com.

GetResponse MAX Overview

What is GetResponse MAX?

GetResponse Marketing Automation is a platform designed to maximize revenue growth. With over 25 years of proven expertise, GetResponse empowers marketing and communications professionals to drive results through timely, targeted email, SMS, and web push campaigns. With GetResponse Marketing Automation, you get comprehensive AI-powered email marketing software that's easy to use and ensures your messages reach the right audience at the right time. You're supported by proven deliverability, high-volume infrastructure, and intuitive tools that enable you to create engaging and personalized email campaigns. But it doesn't stop there. GetResponse Marketing Automation goes beyond email marketing by offering a scalable and visual marketing automation solution. Convert anonymous visitors into loyal customers by mapping out and automating their ideal customer journey. Reach your audience across multiple channels with native SMS capabilities, webinars to engage and educate, web push notifications for real-time updates, and customizable landing pages, popups and forms to capture leads effectively. With tailored and dedicated support from day one, GetResponse Marketing Automation ensures your success. From effective onboarding to ongoing strategic guidance and campaign management, our team is committed to helping you achieve your goals. Join the thousands of businesses already optimizing their growth and customer engagement with GetResponse MAX. Experience the power of AI-driven content and recommendations, flexible pricing options, and industry-leading support. GetResponse MAX is your solution for driving revenue growth through advanced email marketing and marketing automation.

GetResponse MAX Details
Product Website
Languages Supported
German, English, French, Indonesian, Italian, Dutch, Polish, Portuguese, Russian, Spanish, Vietnamese
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How do you position yourself against your competitors?

GetResponse Marketing Automation is an easy-to-use tool. Our visual builder makes it easy to map the scenarios.
Our integrated AI generation tools help users save time and create better emails more quickly.
There is 24/7, tailored support.
Our marketing automation software comes with multi-channel communication tools (SMS, webinars, web push, Live Chats) that can be executed with a visual marketing automation tool​.
GetResponse Marketing automation customers increase customer engagement and loyalty along with driving lead generation and growing their customer list.


Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
56,714 Twitter followers
LinkedIn® Page
www.linkedin.com
485 employees on LinkedIn®
Description

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.


JR
Overview Provided by:

Recent GetResponse MAX Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"I can confidently recommend"
I have used GetResponse Max for a couple of months, and I can confidently say that it is a tool that meets every expectation. The user panel is wel...
Darren M.
DM
Darren M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pleasure to work with"
GetResponse MAX gives us much more flexiblity than the standard GetResponse options. The pricing is also much fairer and competitve than other lead...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"Review of GetResponse pros and cons"
I really appreciate that there is no bugs at all. Everything works like it is supposed to work. The automations have a nice lay-out with a very cle...
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288 out of 289 Total Reviews for GetResponse MAX

4.2 out of 5
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288 out of 289 Total Reviews for GetResponse MAX
4.2 out of 5
288 out of 289 Total Reviews for GetResponse MAX
4.2 out of 5

GetResponse MAX Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for GetResponse MAXQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MT
Operations Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about GetResponse MAX?

GetResponse has been a game-changer for our email marketing efforts. The platform offers a user-friendly interface that makes it easy to design visually appealing email campaigns without needing extensive technical skills.

One of the standout features is the automation capabilities. We’ve been able to set up complex workflows that help us engage our audience effectively. The segmentation options allow us to target specific customer groups, which has significantly improved our open and click-through rates.

The landing page creator is another valuable tool, enabling us to create optimized pages that align with our campaigns. Additionally, the analytics dashboard provides insights that help us fine-tune our strategies and measure success accurately.

Overall, I highly recommend GetResponse to anyone looking for a reliable email marketing solution that offers a wide range of features to enhance their marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

I've been using it for two years and haven't had any problems. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

GetResponse has helped me solve many problems. It can schedule emails and offers a variety of email templates. With its numerous features, GetResponse has saved me a lot of time and labor costs. Review collected by and hosted on G2.com.

Response from Mariana Neves of GetResponse MAX

Hi Molly,

Thanks so much for this amazing review - you just made our day! 💙

Two years without any issues? That’s awesome to hear! We’re so happy GetResponse has made things easier for you and saved you time. That’s exactly why we’re here!

If you ever need anything, just give us a shout. Keep up the great work with your campaigns!

Best,

Mariana

Szymon S.
SS
Data Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about GetResponse MAX?

I've been using GetResponse MAX for our email marketing campaigns, and the experience has been nothing short of exceptional. This platform offers a comprehensive suite of tools that cater to all our marketing needs, from email creation and automation to detailed analytics and reporting.

The intuitive drag-and-drop editor makes designing emails a breeze, even for those with minimal technical skills. The pre-built templates are professional and customizable, allowing us to create visually appealing campaigns that resonate with our audience.

What truly sets GetResponse MAX apart is its advanced automation capabilities. We've been able to set up complex customer journeys with ease, ensuring that our messages are timely and relevant. The segmentation and personalization features have significantly improved our engagement rates, as we can now target specific groups with tailored content.

The platform's analytics tools provide valuable insights into campaign performance, helping us make data-driven decisions and continuously optimize our strategy. The customer support team is also top-notch, always responsive and ready to assist with any queries.

Overall, GetResponse MAX has been a game-changer for our marketing efforts. It's powerful, user-friendly, and packed with features that deliver real results. I highly recommend it to any business looking to elevate their email marketing game. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

It would be helpful to have a few options for using promotional codes. Currently, it’s not possible to specify which promotional code in the automation was assigned to a given customer. Perhaps an additional option to create surveys directly within GetResponse would also be beneficial. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

GetResponse MAX helps streamline our email marketing efforts by providing advanced automation tools and detailed analytics. It allows us to segment our audience effectively, create personalized email campaigns, and track their performance in real-time. This has significantly improved our customer engagement and conversion rates. The platform's robust automation features save us time and ensure that our campaigns are always targeted and relevant, leading to better customer satisfaction and increased revenue. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GetResponse MAX?

I have used GetResponse Max for a couple of months, and I can confidently say that it is a tool that meets every expectation. The user panel is well-designed and easy to navigate. GetResponse Max offers plenty of useful features (including AI-powered tools) and works seamlessly. Additionally, the support team responds quickly and provides clear assistance Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

So far, I haven't found any problems. Keep up the good work! Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

Our previous tool for email marketing was extremely unreliable and had useless user panel. With GetResponse, we don’t have such problems. Review collected by and hosted on G2.com.

AR
graphic designer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about GetResponse MAX?

Thanks to GetResponse MAX, our email campaigns have reached a higher level. The deliverability of our messages has significantly improved. Our newsletters now look professional. Our sales team has access to reports that help them promote our products more effectively. The interface is very intuitive and user-friendly. We have a dedicated account manager, Paulina, with whom we maintain excellent communication. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

The only thing I miss is the ability to set different fonts depending on the device, but GetResponse is constantly evolving, and I believe they will add this feature in the future. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

The GetResponse team assisted in implementing the platform in our company and conducted a webinar for the sales department on how to use the application. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about GetResponse MAX?

The Ease of Use is a standout; it has an intuitive, self-explanatory interface that allows even new users to easily create and send effective newsletters. For our setup, the Ease of Implementation and Frequency of Use are important, as we act as an agency for our cooperative clients, each with its own sub-account under our Master Account. This structure is ideal, giving each team the independence to manage their newsletters while letting us oversee and assist as needed. The contact management and segmentation tools are another high point—they make organizing, updating, and fine-tuning lists simple. The Customer Support team is also highly responsive, which has been valuable as we continue to integrate GetResponse MAX’s Number of Features into our operations. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

It would be beneficial to have a cross-account template-sharing function, allowing us to apply the same templates across multiple accounts and improve our workflow. Additionally, support for WhatsApp advertising would be an ideal feature to expand our Ease of Integration and multi-channel outreach options. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

GetResponse MAX simplifies the management of newsletters across multiple accounts by allowing us to act as a central admin for our cooperative clients. With the Master/Sub-account structure, we can oversee each cooperative’s sub-account while giving them the flexibility to independently manage their own newsletters. This setup streamlines our workflow, reduces administrative burden, and ensures consistent branding across accounts. Additionally, the segmentation tools help us target specific customer groups, making our outreach more effective and personalized. This has enhanced our ability to engage clients meaningfully, saving time and increasing overall efficiency. Review collected by and hosted on G2.com.

VL
Product manager digital
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about GetResponse MAX?

We like the versatility, the wide range of possibilities and tools of the platform, and the customer service is fast, friendly, and very effective.

We have developed mailing campaigns for our auditors with an excellent receipt rate. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

We use the tool for mailing, so far there is nothing we don't like. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

The management of large databases and secure sending without falling into spam Review collected by and hosted on G2.com.

CK
Marketing Manager
Computer Games
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about GetResponse MAX?

Our company has been using GetResponse MAX for almost 5 years now both by the marketing team for customer newsletters and by the PR team for press releases. Although the latter might not be the intended use-case, it has served us well for both. The drag-and-drop editor and list management are easy to get into even for colleagues who haven't worked with GetResponse before and don't know HTML to code their own emails, while the list management and automated mailings in particular allow for some powerful features like sending specific emails to specific customers based on any relevant critera. You have to dig a bit deeper to fully grasp those more advanced features as they are not always as intuitive as the more surface-level features, but once you get the hang of it, I've yet to find a workflow I couldn't realise.

In those 5 years, we had only one major problem where our emails weren't delivered to a larger number of recipients, but their support team was quick to respond and fix this issue, so I won't hold that against them.

Note that the MAX platform includes many more features like embeddable chats, automated SMS replies, Webinars, and more. We haven't used those either because they don't make sense for our business or we simpy didn't have the chance to try them yet, which is why I can comment only on the core features around mailings. Those, as outlined above, work great however, and I can highly recommend GetResponse for them. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

Honestly, besides the aforementioned deliverability problem that was quickly resolved, I've only ever found small nitpicks here and there. Things like for example not being able to set a default color for newly inserted buttons in the drag-and-drop editor, or some features being buried maybe one submenu too deep, making them not obvious and requiring a look into the documentation (which is fine, but could sometimes be a bit more in-depth), or moving to a different place after a redesign of the backend. None of that is a dealbreaker, though, and even here I've found our account managers to be quite responsive to feedback. The biggest letdown are probably A/B tests which wolrk fine, but are limited in their reportings and in their setup. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

As mentioned before, we use it mainly for customer newsletters and press releases. We have a really engaged audience of subscribers, and GetResponse lets us create nice-looking emails, delivers them reliably, and - important for us as a European company - gives us all the tools to make sure we're GDPR compliant. Review collected by and hosted on G2.com.

LG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GetResponse MAX?

We use it primarily for email marketing - our newsletter communication, and so far it's been super intuitive and straightforward. Allows us to design and adjust our designs as we go which is helpful based on how frequently we use the software. Various gif options to include, loads well and the preview option helps you see how the messages look in dark/light modes, on mobiles. I personally love the 'perfect timing' option which allows you to send the message at the most convenient time based on their past behaviour and their timezone. Customer support is always helpful and fast, which is a huge plus! Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

I would love to see more in-depth and customizable options for reporting whether for growth or email data, and for it to look a bit prettier. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

Allows us to communicate with our loyal customer base regarding our updates, offers & promotions, our company and highlights. Keeps us connected and serves as a means of communication with those who are already aware of our company. Review collected by and hosted on G2.com.

Fellipe S.
FS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GetResponse MAX?

As I celebrate my five-year journey with GetResponse MAX, I can't help but marvel at the transformative impact it has had on my marketing endeavors. This platform isn't just a tool – it's been a steadfast companion, empowering me to achieve unparalleled success in the ever-evolving landscape of digital marketing.

From day one, GetResponse MAX impressed me with its robust suite of features, intuitive interface, and unwavering reliability. Whether crafting intricate automation workflows, designing captivating email campaigns, or analyzing detailed performance metrics, GetResponse MAX has consistently exceeded my expectations. Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

One small thing I would improve is to give us the ability to send Push Notifications easily through the app or mobile interface. Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

Great deliverability, easy automation setup and unparalleled level of support provided by the GetResponse team. Review collected by and hosted on G2.com.

MF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GetResponse MAX?

I have been using getresponse for more than 6 years now and subsequently switched to getresponse MAX, I have always been happy with these products. Very simple to use and with excellent support that helps you in times of need. I would definitely recommend it to other companies Review collected by and hosted on G2.com.

What do you dislike about GetResponse MAX?

I can't talk about the integration because I haven't dealt with it directly but I haven't found any flaws Review collected by and hosted on G2.com.

What problems is GetResponse MAX solving and how is that benefiting you?

I use getresponse MAX mainly for email marketing, it is easy to use and the management of contact lists is also quick and intuitive. We have also integrated it into a CRM so we can use transactional emails and these also work well without any problems Review collected by and hosted on G2.com.