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BIC Platform Reviews & Product Details - Page 5

BIC Platform Overview

What is BIC Platform?

The BIC Platform is an "all-in-one" solution for Digital Transformation, including AI-powered BPM. It is modular and combines the following functionalities: Process modeling and analysis (BIC Process Design), Process execution and automation (BIC Process Execution), Measurement and monitoring of real processes (BIC Process Mining). The BIC Platform is used, for example, for process management, quality management and business intelligence. It can be operated as a public or private cloud or on-premises. With modern AI functions, the BIC Platform drives process efficiency and process optimization by intelligently automating manual process modelling and static templates, among other things.

BIC Platform Details
Product Website
Languages Supported
Arabic, Czech, Danish, German, Greek, English, Finnish, French, Irish, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Slovenian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Experience the latest generation of business process management. With BIC Process Design you create the prerequisite for your company's performance and you can design your business processes easily and efficiently. The software offers not only all features that compose successful business process management. It is also highly intuitive and easy to use. Whether you want to model, analyze, communicate or operate your activities, BIC Process Design is your best choice for next-level business process management.

How do you position yourself against your competitors?

-- The only BPM Solution that integrates Business Process Design, Enterprise Architecture Management and Process Automation seamlessly in one Solution
- Outstanding usability & modern design: BIC comes with the best usability and most modern user interface to achieve outstanding user acceptance
- Superior Functionality: BIC stands out with superior functionality to achieve a new level of business process excellence
- Loved by customers and analysts: We have a loyal user community and attract more and more customers that have previously used other BPM tools. Analyst organisations like Gartner, Forrester and Everest Group continuously name BIC as Leader in the Digital Transformation Software space
- Achieving the most value-add: We constantly improve BIC to be most advanced, fastest, easiest, most robust, seamless & extensible BPM solution
- Technological pioneer: BIC incorporates the most cutting-edge technologies, including Artificial Intelligence & Machine Learning


Seller Details
Company Website
Year Founded
2005
HQ Location
Bochum, North Rhine-Westphalia, Germany
Twitter
@GBTEC
477 Twitter followers
LinkedIn® Page
www.linkedin.com
237 employees on LinkedIn®
Description

We are one of the leading specialists for the digital transformation of organizations and offer our customers smart software solutions and excellent advice. At that, the objectives of our customers are always at the center of our actions. We believe that every company has the potential to perform even better. With us, organizations unfold their full potential and sustainably increase their company value.We consider ourselves a reliable supplier of solutions and services that are proven in practice. Innovation is a key driver in order to offer our clients an added value for now and the future. We are ready to take responsibility for our performance and results and to invest in the future of the digital transformation.


Marina M.
MM
Overview Provided by:
Marketing Specialist bei GBTEC Software AG

Recent BIC Platform Reviews

Scott W.
SW
Scott W.Mid-Market (51-1000 emp.)
4.0 out of 5
"Excellent chart design platform"
Having more options to design not only flow charts, but also a variety of other processes as well as standard charts. When create a new process or...
DW
Daryl W.Enterprise (> 1000 emp.)
4.5 out of 5
"Automation of repetitive processes"
The implementation phase is easy to start because it involves an advisor who guides you through the entire platform in a very intelligent way, givi...
Sellah S.
SS
Sellah S.Mid-Market (51-1000 emp.)
4.0 out of 5
"BIC Platform Review: Powerful BPM Tool with Some Limitations"
Helps businesses streamline operations by automating repetitive tasks, reducing errors, and improving efficiency and it has good integrations with ...
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BIC Platform Media

BIC Platform Demo - BIC Process Design
Dashboard
BIC Platform Demo - BIC Process Design
Mapping
BIC Platform Demo - BIC Process Design
Process Simulation
BIC Platform Demo - BIC Process Execution
Case Flow
BIC Platform Demo - BIC Process Execution
Process App
BIC Platform Demo - BIC Process Mining
Discovery
Play BIC Platform Video
Play BIC Platform Video
Play BIC Platform Video
Play BIC Platform Video
Play BIC Platform Video

Official Downloads

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56 BIC Platform Reviews

4.6 out of 5
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56 BIC Platform Reviews
4.6 out of 5
56 BIC Platform Reviews
4.6 out of 5

BIC Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BIC PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AD
Business Performance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BIC Platform?

The best about BIC platform is, that it fits perfectly into our organisational structure where process based roles and operational roles are combined in one team. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

That I didn´t know about it few years back, when I was involved in restructuring processes for a company as an external consultant. It would have made a lot of things easier. Review collected by and hosted on G2.com.

Recommendations to others considering BIC Platform:

If you are looking for a process documentation tool that allows you to integrate processes in your day-to-day business and benefit from it, then BIC Platform is your choice. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

By allowing us to implement a modular process design it benefits the sense of ownership as well as the navigation for our users who do not work with BPMN every day. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about BIC Platform?

We like so many aspects of BIC.

• The most modern an easy-to-use interface that reduces training effort and allows for outstanding user acceptance by BPM & Non-BPM experts

• The ease of use of use to create business process flow charts via quick-modeler, table-based modeler and drag and drop

• The process governance workflows for process review and approval: email notification, resubmission workflows, versioning, archiving, model comparison, working/ preview and publication environment

• The collaboration portal for the end user enables non-experts to view processes, comment processes, create dedicated dashboards, print, search, navigate.

• Process Execution capabilities automatically generate executable workflows. Users are guided through processes with digital checklists and directly execute their tasks in the system

• Integration capabilities for Single-Sign-On, ERP & EAM integration, RESP API connectivity…

• Import capabilities for BPMN 2.0 and ARIS flow charts Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Nothing we dislike so far. We raised a few change requests for feature enhancements and what is absolutely stunning is the way how GBTEC manages change requests. They take every change requests very seriously in order to better the product. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

• Process standardization and harmonization in a global enterprise

• Setting up and continuously improving process governance

• Increasing process maturity

• Establishing a single source of truth for everything process-related

• Adhering to different quality management standards like ISO 9001, VDA 6.1….

• Increasing process awareness and process acceptance

• Enabling process culture and continuous improvement

• Break up the process silos to define end-to-end processes Review collected by and hosted on G2.com.

TS
IT Consultant
Validated Reviewer
Review source: Organic
What do you like best about BIC Platform?

BIC Platform is intuitive and easy to use. The software offers many options for mapping and executing business processes. It can also be used as a document management system with very good possibilities to connect documents and other documents or documents with processes. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

There should have been released a new User Interface for about half a year which still is not released. Sometimes it is a little hard to find specific help in the documentary. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

We created a whole interactive intranet in BIC Platform with all our Business processes and all relevant documents. Everything is at one place. At every point, the right documents are available. Right at the moment we are automating the first workflows, and it looks like they could shorten a lot of processes a lot. Review collected by and hosted on G2.com.

AP
ERP Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BIC Platform?

Very clear and easy to use. New users quickly find their way around the environment. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

User statistics can be added. GBTEC has announced that these will be added with the upcoming update. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

We were looking for a central process platform that offered us all the possibilities in one software. This allows us to replace various stand-alone solutions and Excel. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BIC Platform?

- Most intuitive BPM software – easy to use for all user groups

- Pre-defined templates for Process Mapping (BPMN 2.0, Value Chains, Swimlane….)

- Build-in BPMN 2.0 conformance checks

- Pre-defined integrated Governance Workflows

- Powerful reporting capabilities

- Outstanding communication & collaboration features

- Interconnectivity with systems like Microsoft, ServiceNow, SAP, Salesforces, LeanIX… Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

So far, we have been very happy with usability, features and value for money. We would like to have RPA capabilities integrated in the software instead of using UiPath as extra software. Review collected by and hosted on G2.com.

Recommendations to others considering BIC Platform:

Whoever is looking for a powerful, but easy-to-use Process Mapping, Process Automation and Process Mining tool should test BIC. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

- Lack of process transparency

- Lack of knowledge sharing within the organization

- Optimize process interfaces

- Working in silos

- Setting up end-to-end processes

- Lack of automated processes Review collected by and hosted on G2.com.

LM
Business Process Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BIC Platform?

- Design is simple and you quickly find your way around

- The support of the provider in case of problems

- One face to the customer

- Fair pricing Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

- The dashboard functionals could be extended Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

- Data structures and relations between business processes and IT-Applications

- Enabling users easily to get access to all processes for their function

- Efficient for onboarding new employees and training Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about BIC Platform?

The BIC Platform is an easy-to-use tool that meets all the requirements of modern process management. Modeling is quick and easy, and many help functions facilitate the creation of processes. The publication of processes is simple and transparent, no additional tools are now necessary in our company. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

There are hardly any issues worth mentioning, but if there are, the support and customer service staff always help quickly. Questions about the handling can usually be solved with the FAQ's. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

- Establishment of a central knowledge database for the processes in the company

- Time savings and transparency in the processing and approval of processes

- No training effort for casual users because the software is self-explanatory Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about BIC Platform?

Only tool on the market that includes design, execution and mining.

The service of the GBTEC employees is outstanding and they support interested parties in every respect. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

More reporting options should be included.

There should also be an export option for the process matrix.

In the offer, the various options (duration, data centers) should be selectable in order to reduce written coordination effort. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

The most usefull benefit is to get a clear overview about complicated processes.

With the BIC Platform, we have created transparency in our processes and everyone enjoys working in the system thanks to its simple and intuitive operation. The process execution view also supports non-BPMN2.0 experts in the processes.

Furthermore it`s a huge benefit to have options regarding the way of modelling (EPK, BPMN, ...). Review collected by and hosted on G2.com.

KB
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BIC Platform?

Intuitive, flexibility, the logic, the usability of pre-defined values and the collaboration options Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Once a design element is selected, and positioned, the selection tool remains on that design element. Whilst as user I consider filling the positioned element with text, in reality then by click it positions another element instead of allowing to enter text. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

Quality and standardization of process design within the organization has improved, and collaboration has been so much simplified. Review collected by and hosted on G2.com.

LE
Processmanager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BIC Platform?

Simple handling for editor and reader.

A tool that is built for the customer and easy and fast to use. Review collected by and hosted on G2.com.

What do you dislike about BIC Platform?

Not enough reporting automation form start. But you can creat more reports later on. You have to take action yourself. Review collected by and hosted on G2.com.

What problems is BIC Platform solving and how is that benefiting you?

Create a platform to show the whole company our processes and create an option to optimize processes for everyone.

We want to quickly teach new colleagues to work and use the tool. Review collected by and hosted on G2.com.