Frontegg Reviews (365)

Reviews

Frontegg Reviews (365)

4.8
365 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive support, highlighting how it simplifies user management and authentication processes. Many appreciate the seamless integration capabilities that allow teams to focus on core development rather than authentication complexities. However, some users note that the documentation could be improved to enhance the onboarding experience.

Pros & Cons

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Review from Support/Infra Perspective"
3/5
What do you like best about Frontegg?

FrontEgg support is very responsive and willing to help, both with their product and other services that consume it as IDP. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

API documentation is incomplete at times

Downtime can be unpredictable -- we have had an number of total outages of our platform due to FrontEgg issues, some without prior notification

FrontEgg does not seem to comply fully with OIDC or SAML specifications at times Review collected by and hosted on G2.com.

Michal B.
MB
Michal B.
Software engineer
Small-Business (50 or fewer emp.)
"Overall a good product with some unpolished edges"
3.5/5
What do you like best about Frontegg?

Frontegg's customer service is outstanding. A response will always arrive quickly and will be kind and helpful.

Their users portal is very intuitive and easy to use.

Their API documentation is elaborate. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

Significant changes to Frontegg's product were made several times without appropriately communicating them, which led to our system taking a hit. Review collected by and hosted on G2.com.

Response from Liat Mazza of Frontegg

Hi Michal, we really appreciate you taking the time to share your rating and feedback with us. We look forward to continuing working together.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Frontegg Helped Us Scale Efficiently and Accelerate Time to Market"
5/5
What do you like best about Frontegg?

Frontegg has been an excellent addition to our team, enabling us to scale faster and streamline our development process. The platform's ease of integration allowed us to focus on core functionalities rather than spending time on user management and authentication from scratch. Features like user management and tenant isolation played a key role in speeding up our ability to launch new features while maintaining security and performance. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

While Frontegg offers great features, there is a bit of a learning curve with some of the more advanced settings. However, the support team has been helpful in guiding us through these challenges. Review collected by and hosted on G2.com.

Nick N.
NN
Nick N.
SVP Product & Technology
Mid-Market (51-1000 emp.)
"Frontegg is SOOOOOO EASY to use"
5/5
What do you like best about Frontegg?

Frontegg has an amazing publishing workflow that enforces user experience changes to roll through your dev, staging, production environments, which is awesome for testing, quality and easy use. The simple OIDC configuration and provisioning has been a breeze to use with 3rd party platforms as well.

The documentation has been really detailed and current as well. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

I'd love to see the email templates included in the content publishing workflow between environments to make the process even easier. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Flexible, modern, well-supported identity management system"
4.5/5
What do you like best about Frontegg?

Their technical support is incredible, their "one user" model is awesome, and they're forward-thinking with support for terraform. In our market analysis for a more flexible solution than what we were currently using, Frontegg stood out with the way they think about user identity management, and with how responsive and helpful they are from the top down. Really a stand-out organization, and I'm glad we're working with them. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

They are still a young company, and as such some of their functionality is a little inflexible (supporting only a few use cases), some of their naming of things is inconsistent between the API and UI, and there are a few more (mostly minor) bugs than you'd expect in a mature solution. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Easy to get started with lots of functionality"
5/5
What do you like best about Frontegg?

A lot of features come out of the box. So much so that many customer authentication requirements are just a configuration away. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

One downside: having an intermediary might cause some cybersecurity concerns, we need better documentation about the data shared and the risk (or lack thereof) of Frontegg being breached. Review collected by and hosted on G2.com.

Santiago M.
SM
Santiago M.
SWE
Mid-Market (51-1000 emp.)
"It provides a really good and secure accounts management"
5/5
What do you like best about Frontegg?

The UI is good, documentation is well structured and the support has been really good. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

There are some features that are not too reliable, like deleting cannot be reversed. Review collected by and hosted on G2.com.

Verified User in Chemicals
CC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Quick setup with competitive pricing"
5/5
What do you like best about Frontegg?

Was straightforward to get a proof of concept up and running. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

Integration documentation is a little out of date. Could do with a review. Review collected by and hosted on G2.com.

NK
Naveen K.
Enterprise (> 1000 emp.)
"Zero touch user management, Self-Service Mastery, Faster time to market for Enterprise applications"
5/5
What do you like best about Frontegg?

I have had the pleasure of extensively exploring and integrating Frontegg's user management solution into several of our products, and I am thoroughly impressed. the platform's robust features, including a self-service portal that empowers users and reduces administrative overhead, have significantly enhanced our operational efficiency. The intuitive hierarchy management tools provide a seamless way to organize and manage user accounts, adding a layer of flexibility to our user management process.

Moreover, Frontegg's remarkable ability to integrate seamlessly with our identity provider(IDP) has streamlined our authentication process. The ease with which it accommodates various authentication methods ensures a secure and adaptable user experience. The responsive Frontegg team has demonstrated a commitment to customer satisfaction, promptly addressing any queries or concerns

In summary, Frontegg stands out as a comprehensive solution and become a valuable asset to our organization, providing both security and convenience. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

Not yet a FedRamp-certified solution which could help for federal customers Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"User management and auth out of the box"
5/5
What do you like best about Frontegg?

It was really easy for me to integrate frontegg and get quick value from it. We needed a user management platform quick and were able to sign up and get started within a few days. The support in the community was really excellent as well and they answered all of my questions

-update 1 year later

Frontegg has continued to provide interesting new features. We particularly like user impersonation and entitlements in regard to our application. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

I wish you could take pieces out of the admin portal and separate them into your app.

Update 1 year later -

There are a lot of features, I'm not fully aware of all of them. Review collected by and hosted on G2.com.