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Forma Reviews & Product Details - Page 7

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
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Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Justin B.
JB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Forma?

Ease of use

Various benefits that can be entered through Forma

Customer Support has been easy and interactive

When a case is not straightforward, it gets handled easily Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing really. If I have to nitpick, it would be that there are some arbitrary requirements such as the date of purchase etc. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Benefits for wellbeing. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma allows me to live a happier and healthier lifestyle by helping me purchase memberships I already know and love. The website makes it super easy to make a claim and they have a variety of options to pick from. I'm able to use the website easily and efficiently implemending my needs in a seemless way. I can make claims monthly or in bulk. Their customer support is wonderful in notifying users when a claim has been made. The intergration into the company has been seamlessly phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I forget to make my claims monthly so I end up doing them in bulk. It would be great to get a reminder email! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps me pay for my workout membership. I can make a claim and benefit from an exercise routuine because of Forma. Review collected by and hosted on G2.com.

Ángel N.
ÁN
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The way the platform is presented to the user is really easy to understand! It gives a clear vision of what they are about and what is forma about.

It's easy to make the procedures for claims, for the personal bennefits and more things. the support from the team is A+, they reviewed my claims and just in a couple of days, i had what i needed. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I'd appreciate if the platform had examples of the elegible items. For clarity. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

For me, Forma gave me the chance of taking care of my physical health, as I was starting my way into going to the gym, but i did not had the support from coaches, or people who had the expertise. As i took one of the benefits focused on physical health, it gave me that support i needed for me to be confident in the gym, taking the routines it made for me and my goals. Review collected by and hosted on G2.com.

TH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Clean and easy to navigate the interface, locate the information I want. Really expedites the claims submission process as an user, I like the number of features. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Forma?

As a user, there is nothing I dislike about Forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Sometimes the claims submission process can be cumbersome or difficult to navigate, thus causing low adoption and potenially lost funds. With Forma however, the process is easy and fast. Review collected by and hosted on G2.com.

Miguel G.
MG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

That is a wonderful and easy tool to upload expenses and with a large number of items to obtain and also that gives you the opportunity to reach out some items or services that are not common in our day by day like therapy or leadership education, truly amazing. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The reimbursement time, becauwe you need to wait until the next month to have the money back. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Must of all for fuel and kids expenses Review collected by and hosted on G2.com.

Shan O.
SO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Forma?

I have my forma account under my employer for more than a year now and its been very convenient and user-friendly as far as the website is concerned. Never had an issue so far. Service is great and fast! Hoping to have more integrations to be included in the future! Good job to Forma! Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't or I should say never had an issue using Forma, so far, so good. I am very satisfied. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It is where we access our remote support and health reimbursement benefit. Everytime I use it and file for any reimbursements I never have difficulties because it is user-friendly. Review collected by and hosted on G2.com.

Sudaivee P.
SP
RPA Developer
Computer & Network Security
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forma?

Smooth functionality and great UI designed for all kind of submissions and check on information. Also the best part is it gives a detailed information of all the claims submitted as well. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Forma has been very good so as of now i dont have any complaints. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Its helping me to have a easy submissions of my reembursement where i can even track the status of the ticket on site itself and no need of checking mails for eacg stage. Review collected by and hosted on G2.com.

Shaswat M.
SM
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The best part of Forma is that it provides flexibility to choose spending from long list with tons of categroies listed including gym, fitness apps to household goods. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is nothing as such that I disliked till now. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Pre-tax benefits and lifestyle spendings including financial consulting services, desks office chairs and professional developement. Review collected by and hosted on G2.com.

JC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Our company has used Forma for several years now as a marketplace fo purchases related to employee well-being and lifestyle, such as personal travel, and physical, mental, and financial wellness. The ease of purchasing directly through the Forma site, as well as the great pricing we recieve has made the partnership a tremendous benefit for mysef and fellow employees. Review collected by and hosted on G2.com.

What do you dislike about Forma?

For purchases that ar enot made directy throughn Forma, re-imbursement calandars can be tricky to find- although I think this is mostly on the company/customer side to better display and communicate, Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Saving money on essential purchases, easy to use! Review collected by and hosted on G2.com.

Jorge V.
JV
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The Forma app has given me the opportunity to strengthen my new found journey into a healthier lifestyle. There are great options that I already had in mind. But taking advantage of the offers in the Forma app, I’ve found some great new ideas around how I can improve my health and continue my journey into a more consistent, healthier lifestyle. Because its so easy to use, I use it all of the time. Review collected by and hosted on G2.com.

What do you dislike about Forma?

At this moment I don't have any suggestions regarding possible improvements. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Its a unique way for en employee to take advantage of benefits. Review collected by and hosted on G2.com.