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Forma Reviews & Product Details - Page 6

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to use and file claims. Been fun to have the xtra money in this benefit. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The fact it has a password. I am sick to death of passwords. It has really gotten out of hand anymore. Too many to ever remember. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Provides extra money for things throughout the year. I have been topped out in salary while inflationb soars. Others are getting raises and getting bumped up. Yet here I am making the same amount I was making 3-4 years ago almost. This at least gives me another option. It feels sort of like I got a raise in a way. Considering most all the company benefits are geared at the youngergeneration, I will just be thankful to save a little on a few things I need. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The user experience is seamless and easy to use. It also has visibility into all transactions. Review collected by and hosted on G2.com.

What do you dislike about Forma?

None at this point. But will be great to enable some level of personalization Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Leveragin funds needed for medical expenses Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to complete. Simple interface.

Does what is intended to. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing major. It would be nice if forma could auto extract information from receipts. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Getting reimbursed for expenses. Review collected by and hosted on G2.com.

Manish D.
MD
Staff Security Engineer - SecOps
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The ease of access, the intuitive UI with detailed section for each benefits type help a lot to manage your company benefits easily and effectively. The wide range of products catalogue is an added advantage you get with this tool. The customer support along with timely review of claims is really good. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Specifically for Poland, the multisports facility can be added. It's a very neccessary service for fitness enthusiasts people like me. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It makes managing your company benefits really easy and seamless. Review collected by and hosted on G2.com.

Marcela D.
MD
Freelance Graphic Designer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Here are the things I love about Forma:

- There is so much variety, from pet insurance to internet bill, they even have parking tickets.

- You can get the money back you spend on work supplies, like cables, monitors, & accessories like keyboard, mouse, headphones, etc.

- Its super user friendly, all you have to do is select the date you purchase the item or items, the provider & then upload a picture of your receipts.

- Frequency of use - My company allows its employees $350 each quarter & I personality use it on all my quarters.

- As well as the website there is a Forma app that you have upload on your phone. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Do be honest I do not have any dislike & hopefully I never do. I could say it would be nice if every year Forma added new eligible categories. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Not wasting money, Forma allows me to save money on very expenseive work equipment like laptop & monitos. Review collected by and hosted on G2.com.

KO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I like that it's super simple to import your receipt and document items toward the amount my company has provided. Happy to easily see what is left over as the quarter / year rolls on. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing, I have no complaints. It is super straightforward. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma assists our company in easily distributing out our yearly allowance for work-related benefits such as home office equipment needed, gym memberships, food, etc to ensure we are happy to thriving while working from home. Review collected by and hosted on G2.com.

Rayane R.
RR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Forma?

The user interface is so intuitive, clean and sleak. It's super easy to navigate and

I love how easy it is to submit a claim for reimbursement

I also had to contact their support teams a couple of times and they were so helpful and responsive Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing comes to mind, I love my experience with Forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping solve the burden of sending paper receipts to an HR or administration team to get wellnss benefits processed. It simplifies and accelerates the process of getting claims processed, reviewed and approved Review collected by and hosted on G2.com.

Sheryl R.
SR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I have been using Forma for almost two years now and I have never run into any issues. The interface is straightforward and user-friendly, making it easy for me to navigate and create surveys. The platform is also highly reliable and stable, with no major bugs or issues reported. Additionally, the customer support team is always available and quick to respond to my queries. While I do wish there were more customization options and integrations available, the platform's core features are robust and effective. Overall, I am satisfied. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have no major issues with Forma. I highly recommend it! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I use Forma for reimbursements as part of our employee benefits. Making it easy to use is a huge plus for me. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Provides insights to my benefits and assists with the reimbursement process. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Requires a desktop to view content properly. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Managing my benefits Review collected by and hosted on G2.com.

NB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I love using forma because just about everything I use in my day to day life I can claim through forma and it makes life a little easier knowing I can get help for all the important purchases I make especially groceries Review collected by and hosted on G2.com.

What do you dislike about Forma?

Sometimes the app has a hard time logging me in Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping me not worry so so much about the cost of the little things that will nickel and dime me such as an Uber to an appointment or knowing I can buy groceries and get that money back is a huge help Review collected by and hosted on G2.com.