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Forma Reviews & Product Details - Page 5

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
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Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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Video Reviews

615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The ease of submitting claims. All done in one app. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I did not find much to not like about the app. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

none Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It allows employees to get reimbursed for sports activities Review collected by and hosted on G2.com.

What do you dislike about Forma?

No big downsides to talk about. Maybe the categories could be more clear Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Reimbursing employees for sports activities Review collected by and hosted on G2.com.

Vinay K.
VK
Customer Success Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Forma?

The best thing about using Forma is smooth and hassle-free claim process. The backend team responsible for validating the reimbrusment is quick and provides support whenever a particular clain is rejectionwith proper reasons. It a digital SaaS platform that big organizations use to provide employee benefits like reimbursement claim process faster and in a very smooth way. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is absolutely nothing that one can dislike in the Forma product. It's one of the best products I have used for the employee reimbursement claim process in my current organization. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

- Hassle-free employee beneift claim process.

- Digital Copies are accepted and approved.

- No Hardcopies are required for any of the claims reimbursement.

- Claims are approved within 24-48 hrs at the max.

Benefits:

Have Claimed more than 2L till date without any problem via Forma platform as part of the Employee Benefit given by my Organization (PANW) Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I really wanted a place to submit a review about Forma, and this opportunity presented itself. I never faced any difficulty when submitting a claim, the team always approve my claims and the tool is straightforward and easy to use. One example about their support that's worth mentioning, I contacted the support agent where it was truly the best experience I have ever had, he was kind, attentive, we were discussing a claim where I don't have a stamped receipt from the vendor, he expained the process to me, and suggested to get a new football shoes to play with the next time, I have never had an experience where the chat agent paid attention and was actually listening. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing at all to be honest, I've been using Forma for 2 years. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Simply makes it easier to leverage our employer perks program. Review collected by and hosted on G2.com.

Deepa S.
DS
Project Management/ Business Process Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The "Lifestyle" account offered as a benefit by my company is a great perk. It certainly gives me a greater incentive to take care of my health and enroll in activities neccessary for my mental health like dance classes which are not offered directly by my company's wellness center. I love that I can also use it to reimburse a multitude of expenses such as running shoes, sports and fitness equipment etc. The process to apply for reimbursement is also easy and quick. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have not come across any feature I do not like. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It is enabling me to take advantage of health benefits/ perks which in turn helps me become a better employee Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma offers many types of goods and services that can either be purchased directly through them or you can purchase eligible lgoods and services outside of the website and be reimbursed Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have not found anything at this point that I dis like about Forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Just easing my stress levels. Review collected by and hosted on G2.com.

BF
Delivery Driver
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

What I looked best about Forma is that it is very helpful. There are a lot of times people are in a rough spot and could really use the money back from paying their bills, with Forma, they are able to do that. I know it's not a whole lot of money, but anything helps when you're in a pinch. I know I really appreciate it! It's very easy to navigate the in line page too. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is nothing that I dislike about Forma as of right now. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is benefiting me by letting me upload a certain amount of my bills that I pay and they give me that money back so I can use it for another bill or something else. It's great when you're in a pinch or could really use that money for something else. Review collected by and hosted on G2.com.

Anthony W.
AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The Forma interface and overall UX is fantastic. It's easy to find things, easy to claim for benefits and easy to get support. Turnaround times for things like approvals and reimbursements are also really quick. I love it! Review collected by and hosted on G2.com.

What do you dislike about Forma?

I am not sure anything significant springs to mind. It might be good if the range of things available in the shop was wider, but I think that may be a restriction of our company's policy as opposed to Forma itself. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is giving me simple access to - and a funding mechanism for - a wide range of wellness benefits that help me to look after myself in concert with the work I do. I have used it for fitness equipment, sports massage and other therapy treatments and it's a whole lot simpler than the more protracted expense processes I has used in the past. It's also more flexible that many work schemes as I can book something local and at a time that works for me. Review collected by and hosted on G2.com.

Joy L.
JL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Their customer support is so fast at replying and resolving issues when I have them. I don't have issues with it hardly ever - and when I do, they fix them in one reply. I love using my Format Benefits for new gym clothes/shoes and even office things. I use it at least twice a month, one for my gym membership and one for an item related to fitness. I love that my company offers this benefit for me. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing! I like everything about the product and the service. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

They solve the problem of me never buying new gym shoes. They also make it so easy to use! I usually don't use benefits if they're complex and hard to use. Not Forma - they're so easy! Review collected by and hosted on G2.com.

Emily H.
EH
Customer Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Having a physical card and virtual card that allows me to purchase items on the spot vs. requesting a reimbursement without knowing it will be approved or not is game changing. If the item isn't approved I'll often forgoe purchasing it, which relieves back and forth headaches.

Or companies policy is especially generous so most items are approved anyways! Review collected by and hosted on G2.com.

What do you dislike about Forma?

A more detailed list of items that are able to be approved or not approved would be helpful, while we do have lots that are covered, some items I would expect to be included sometimes don't get approved. Or just a list of the approved stores to know where to go. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is an incredible employee benefit that I get to take advantage of Review collected by and hosted on G2.com.