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615 Forma Reviews
Overall Review Sentiment for Forma
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The best thing about using Forma is smooth and hassle-free claim process. The backend team responsible for validating the reimbrusment is quick and provides support whenever a particular clain is rejectionwith proper reasons. It a digital SaaS platform that big organizations use to provide employee benefits like reimbursement claim process faster and in a very smooth way. Review collected by and hosted on G2.com.
There is absolutely nothing that one can dislike in the Forma product. It's one of the best products I have used for the employee reimbursement claim process in my current organization. Review collected by and hosted on G2.com.
I really wanted a place to submit a review about Forma, and this opportunity presented itself. I never faced any difficulty when submitting a claim, the team always approve my claims and the tool is straightforward and easy to use. One example about their support that's worth mentioning, I contacted the support agent where it was truly the best experience I have ever had, he was kind, attentive, we were discussing a claim where I don't have a stamped receipt from the vendor, he expained the process to me, and suggested to get a new football shoes to play with the next time, I have never had an experience where the chat agent paid attention and was actually listening. Review collected by and hosted on G2.com.
Nothing at all to be honest, I've been using Forma for 2 years. Review collected by and hosted on G2.com.
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The "Lifestyle" account offered as a benefit by my company is a great perk. It certainly gives me a greater incentive to take care of my health and enroll in activities neccessary for my mental health like dance classes which are not offered directly by my company's wellness center. I love that I can also use it to reimburse a multitude of expenses such as running shoes, sports and fitness equipment etc. The process to apply for reimbursement is also easy and quick. Review collected by and hosted on G2.com.
I have not come across any feature I do not like. Review collected by and hosted on G2.com.
Forma offers many types of goods and services that can either be purchased directly through them or you can purchase eligible lgoods and services outside of the website and be reimbursed Review collected by and hosted on G2.com.
I have not found anything at this point that I dis like about Forma. Review collected by and hosted on G2.com.
What I looked best about Forma is that it is very helpful. There are a lot of times people are in a rough spot and could really use the money back from paying their bills, with Forma, they are able to do that. I know it's not a whole lot of money, but anything helps when you're in a pinch. I know I really appreciate it! It's very easy to navigate the in line page too. Review collected by and hosted on G2.com.
There is nothing that I dislike about Forma as of right now. Review collected by and hosted on G2.com.
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The Forma interface and overall UX is fantastic. It's easy to find things, easy to claim for benefits and easy to get support. Turnaround times for things like approvals and reimbursements are also really quick. I love it! Review collected by and hosted on G2.com.
I am not sure anything significant springs to mind. It might be good if the range of things available in the shop was wider, but I think that may be a restriction of our company's policy as opposed to Forma itself. Review collected by and hosted on G2.com.
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Their customer support is so fast at replying and resolving issues when I have them. I don't have issues with it hardly ever - and when I do, they fix them in one reply. I love using my Format Benefits for new gym clothes/shoes and even office things. I use it at least twice a month, one for my gym membership and one for an item related to fitness. I love that my company offers this benefit for me. Review collected by and hosted on G2.com.
Nothing! I like everything about the product and the service. Review collected by and hosted on G2.com.
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Having a physical card and virtual card that allows me to purchase items on the spot vs. requesting a reimbursement without knowing it will be approved or not is game changing. If the item isn't approved I'll often forgoe purchasing it, which relieves back and forth headaches.
Or companies policy is especially generous so most items are approved anyways! Review collected by and hosted on G2.com.
A more detailed list of items that are able to be approved or not approved would be helpful, while we do have lots that are covered, some items I would expect to be included sometimes don't get approved. Or just a list of the approved stores to know where to go. Review collected by and hosted on G2.com.