Forma
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4.9 out of 5 stars
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Forma Reviews & Product Details - Page 43

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Forma Overview

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What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
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Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.

Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).

Justin T.
JT
Overview Provided by:
Justin Traasdahl

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
Read more
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
Read more
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1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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Review by Andres C.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
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Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Peter W.
PW
Senior Account Manager Large Client Sales CEE
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

process of claiming benefits was easy, CS was helpful, competent and fast Review collected by and hosted on G2.com.

What do you dislike about Forma?

so far I only had good experince, claims were approved, I'm waiting for transfer but that's on my employeer side i believe Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I claimed benefits as a user Review collected by and hosted on G2.com.

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Verified User in Semiconductors
US
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Ease of sumbitting claims and the response time for the completion of the determination of said claim. Review collected by and hosted on G2.com.

What do you dislike about Forma?

No correspondence with the employer to determine an accurate payout. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Allows claims for reimbursement to be submitted and reviewed in a timely fashion. It is very productive, it is a one stop shop with high ease of usage. Review collected by and hosted on G2.com.

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Verified User in Banking
UB
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Benefit and Claims dashboards have all the information I need to understand each claim, amount and status. Easy to look up and helpful information to find eligible items for reimbursement. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is no downside to using Forma. The registration process could be slightly improved to ensure the initial login and SSO flows easily for the user. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps me identify which expenses are eligible for reimbursement through my work benefits and facilitates claim submission and payment. Review collected by and hosted on G2.com.

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Darren S.
DS
Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I can added all my recdeipts at onmce and there is no time contraint on the spending your monthly stipend or money in the account. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Payment could be quicker when the receipts are paid out. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Tech equipment, health and wellness suppliment Review collected by and hosted on G2.com.

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Frederick F.
FF
Principal Customer Success Account Manager, Financial Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Microsoft uses Forma for its Perks+ employee benefits program. It is simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing. Forma is simple and easy to use. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma makes it easy for me to file Microsoft employee Perks+ benefits claims. Review collected by and hosted on G2.com.

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IV
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

-Easy user interface

-Policy well explained

-Fast approval of claims Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing actually, it all works well for me. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Registering Claims for Benefit Programs Review collected by and hosted on G2.com.

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AV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

What's new with the equipment? how they are used and when to use them. Review collected by and hosted on G2.com.

What do you dislike about Forma?

hard to get into, 12 letter password, you can't even remember that! and if you say you can then you are probably the one who came up with the rule. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

team's health, wellbeing and involvement. Review collected by and hosted on G2.com.

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Verified User in Semiconductors
US
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma has created a very simple process for uploading reimbursements. They are also quick to process upload requests. Review collected by and hosted on G2.com.

What do you dislike about Forma?

One time I emailed support to inquire about the eligibility of a item, it took a while to receive a reply. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma provides a platform that enables employees and employers to invest in health. Review collected by and hosted on G2.com.

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LK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It's very easy to use and straight forward.

Everything goes very smoothly. Very quick response.

I really love the simplicity of the app. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It would be great if till receipt would be approved as well. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Helps to claim work benefits. Review collected by and hosted on G2.com.

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JR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

This is the first time an employer rewards me with a FORMA card and it's such a great incentive. The tracking of the funds are wonderful. Review collected by and hosted on G2.com.

What do you dislike about Forma?

N/A - the forma account works well for me Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Pushes me to self care. Review collected by and hosted on G2.com.

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