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Forma Reviews & Product Details - Page 40

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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Video Reviews

615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is very useful and easy to use, is perfect for my needs. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I do not have any negative persuasion about Forma Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is the platform where I can submit my claims about all the things or activities related with wellness. Review collected by and hosted on G2.com.

Avelino M.
AM
Enforcement specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

A comprehensive list of what's available to spend on, and it includes almost everything! Review collected by and hosted on G2.com.

What do you dislike about Forma?

Sometimes it can take long to get the funds deposited Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It helps me to use funds directly towards objectives of mine such as travel, wellness, fitness, and others, as it is destined for that. Review collected by and hosted on G2.com.

AB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

I really appreciate the elegance of the page layouts and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I wish Forma was better embedded with MyHub so it would increase the flexibility of submitting Perks+ claims reimbursement. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma allows me to upload images and use them to submit claims for reimbursement when using my annual Perks+ benefits. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The website makes it obvious where the information I am looking for is. Getting a forma card was painless. Submitting an internet reimbursment is straight forward. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I didnt like that I had to spend the exact amount on the card and couldnt go over, but I just linked my CC so that problem is solved. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Getting me my benefits in an easy to use and painless manner Review collected by and hosted on G2.com.

Blair L.
BL
S
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Forma?

Our company has a stipend every quarter to help employees with Personal Development / Life at Home. With Forma it bridges the gap as we submit claims in those categories and quickly receive funds back. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I'd say the only thing I dislike is when I'm rejected on a claim but sent a similar claim and it's approved. I think that's less on the software and more on the approval claim process! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Bridges the gap between submitting claims around company wellness benefits. Review collected by and hosted on G2.com.

LA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It requires just the needed information to complete your claim. Review collected by and hosted on G2.com.

What do you dislike about Forma?

nothing to mention her I liked everyhting about Forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping and encouraging me to be healthy and happy. Review collected by and hosted on G2.com.

Stefan S.
SS
Cloud Solution Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is a great service with outstanding support. I always appreciate how smooth their platform works and how professional they are whenever I reached out with something. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is currently nothing I can think of - I wish I could help them by giving some constructive feedback, but everything went pretty smooth so far - nothing to add. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I am expensing with Forma the items/courses/classes that I purchase for my wellbeing, both physical and mental, since they have a wide variety of purchases that they cover. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Forma?

I like that Forma has Single Sign On built in. It makes accessing the tool significantly easier. Previously when logging into my benefits provider I had to deal with a username and password and SSO streamlines all of that. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Our company recently switched from Navia to Forma. I was not involved in the evaluation process but I do use Forma frequently. I have had multiple issues with Forma as a user. First, I've had multiple receipts rejected, specifically for child care. In the past, I had used those same receipts provided by my child care providers for reimbursement on the Navia platform with no issue. From what I can tell, others are experiencing the same issue and it's a massive time suck. Next, the UI is terrible. Portions of the reimbursement platform (parking and commuter) literally disappear from the UI during certain parts of the month. There is no note or section greyed out which leads to tremendous confusion for users. I finally emailed our HR to ask what was going on and they said it would reappear during the the period in which I was eligible. Fine, but really confusing if you're making adjustments on a more frequent basis to commuter and parking amounts. Look elsewhere if you are looking for a benefits platforms. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

From an end-user perspective, I'm unsure if they are solving more problems than they create. I can imagine, from an HR administrator perspective, they are helpful in setting up a simple/basic platform for expense reimbursements. Review collected by and hosted on G2.com.

Alfonso P.
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I just have to upload a receipt from pretty much anywhere and they're super fast approving the reinbursement! Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't think there's something I dislike about it Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I have got some gadget that I would'nt buy other wise tbh Review collected by and hosted on G2.com.

SS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Super intututative.......easy to follow....very repeatable. INtegrated vey well into my Corp systems so everything just works. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing. Works great. Single sign on make use easy Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Filing for reimbursement....helps me collect on my benifits. Review collected by and hosted on G2.com.