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Forma Reviews & Product Details - Page 34

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
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Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is a very easy and convenient site to use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Everything is working well. I have no issues. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Helps with my FSA benefits and health and wellness support. Review collected by and hosted on G2.com.

Eric J.
EJ
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The product offers, and the ease of use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

More wellness product offerings would be nice. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Overall wellness, i use it for massage and fitness mostly. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

Being able to get reimbursed on so many things has been so helpful! I couldn't be more happy about this program! I used my account to reimburse me for a pet adoption and it felt nice to get that back! Review collected by and hosted on G2.com.

What do you dislike about Forma?

I think being taxed on a reimbursement you already paid for is unfair. I already was taxed for the purchase, and then to be taxed for the return seems a little weird. But I guess getting something back isn't as bad as not getting anything. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I live paycheck to paycheck, and being reimbursed for purchases made up to $1,000 is a big deal to me! I love that the company has granted this program to us! Review collected by and hosted on G2.com.

GS
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forma?

User friendly, well designed and easy to lern how to use, also, the visualization of the details is easy Review collected by and hosted on G2.com.

What do you dislike about Forma?

I would probably add some charts or a kind of chart to have a better expense visualization Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Mostly Health and home office improvements Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It allows you to do many things that is a benefit for yourself, not included only physical activities Review collected by and hosted on G2.com.

What do you dislike about Forma?

I like everything about Forma, I don't have any cons Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

There's nothing I could imagine Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The interface is simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

More details on the categories when submitting a request. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It's allowing me to be reimbursed for items that support both my physical and mental health Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Claims are super easy to submit and track the progress of. There's also good access to documentation to see what categories are covered. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Sometimes the chat service is hard to use. Getting to chat with live people from the start would be nice. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It benefits me by handling wellness benefits from my company. Review collected by and hosted on G2.com.

BI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma's efficiency in handling requests is definitely one of its standout features. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I like everything about the Forma experience. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma provides an easy way to manage and submit my corporate wellness requests. The ease of use helps ensure I make use of all the wellness that my company has to offer. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The ease of use of the platform is great. Filing claims is super easy and straight forward. I like how they provide you with an extensive list of eligible catagories. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing so far. This is the first company I've worked for that has utilized Forma and I think it is an awesome perk to have. I will definitely be utilizing it for the entirety of my career Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping me solve the problem of utilizing additional funds to support things I need to make my time at work more enjoyable. It is also allowing me to take better care of my health and wellbeing Review collected by and hosted on G2.com.

JL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

How easy it is to submitt a claim. It litterally takes you a minute. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I wish the refunds would be deposited faster because sometimes it could almost 2 months until you see it reflected in your bank account. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

We get great company benefits through Forma which support my mental and phisical wellbeing. Review collected by and hosted on G2.com.