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Forma Reviews & Product Details - Page 30

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Well I think the option to be able to submit claim in an easy way. Not complicated and rewable every year Review collected by and hosted on G2.com.

What do you dislike about Forma?

I dont find some particulary stuff I hate about the program. Well maybe the name ? Why it named Forma ? Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

employeee quitting, encouraging well-ness in the company Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

They manage my company lifestyle reimbursement well. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The way I inout the amount of my claim was confusing. I submitted 50% of the value and then they cut it in half again so I only got a 25% reimburesment. I had to jump through hoops to get it fixed. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Makes it easier to buy lifestyle health products Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The UI makes it easy to do what I want and they do a great job of setting expectations. I've contacted support a few times and they were friendly and gave me answers promptly. I use it all the time and am very happy. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I can't think of anything. It does what I want without issues. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Getting reimbursement on corporate wellness purchases. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It is really easy to submit your claim and to see the history. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I can't find any downfall, this really easy to submit. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I love it that I get reimbursed for my gym membership and helps me to continue going. Review collected by and hosted on G2.com.

DA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

How flexible the account is. Can use it on fitness equipment to travel expenses to vet bills. Love it. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It takes time to get reimbursed instead of just more income from work but it really isn't a huge problem. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I had a large bill when my dog had surgery and had some complications that followed. The account did not completely cover the bill but the 1000 dollars I got reimbursed for made an enormous difference. Thank you. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The speed of claim reviews is amazing. Every time I'm surprised on how fast it is, even during the weekends. Also, chat function is very helpful in case of need. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Amount of eligible categories for Perks+ are limited, but not sure if that is the Forma's problem. However, the description of some of elibigle items is sometimes ambiguous. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

As an end user, I'm using Forma to Submit claims for eligible items. And from End User perspective, it's easy to use and very intuitive. Besides, I'm able to use it without any issues from my mobile phone browser. Review collected by and hosted on G2.com.

JK
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It is an easy to use tool and pretty straightforward. I have never had issues using it in the last 2 years. Review collected by and hosted on G2.com.

What do you dislike about Forma?

No complaints from me! I have all the information I need right in front of me. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

My company uses it for corporate wellness and support. So no issues. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is quick when submitting, especially after a couple of time using. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I would not say I dislike. I have been to it a coule of times now so I am am comfortable with the drop down. The selection process was always a little tricky, but easier that I know now. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Beneifts for claims. Review collected by and hosted on G2.com.

Heather C.
HC
Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I love the fact that you can do everything ViA Desktop or the EASY to use mobile application. This is such a great added component to our health Insurance and a must-have for everyone, Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing at all it's the easiest application with the widest variety Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

This program allows me the flexability to take care of myself in many different fashions that health insurance just can't. Which provide better mental health and better work performance Review collected by and hosted on G2.com.

JC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forma?

Almost 2 years using Forma and it never disappoints. Extremely kind customer service; the agents always responded to my inquiries and helped set up my requests properly to avoid any refusals Review collected by and hosted on G2.com.

What do you dislike about Forma?

At this moment, I don't have any complaints. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Sometimes, I don't have clarity regarding which products and categories are covered by Perks. The customer service agents guide me to prevent mistakes in my purchases and claims. Review collected by and hosted on G2.com.