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Forma Reviews & Product Details - Page 23

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
WB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The easy to use and friednly design is very good! I love it Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing at all, it is very well designed Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

We obtain significant benefits from MSFT that allows us to get our perks in a easy way. Review collected by and hosted on G2.com.

Verified User in Research
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

As a user, Forma is intuitive to use and I don't have to jump through hoops to access my benefits. I'm also provided with a very clear list of items/services that I can use my benefits for. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The only downside is having to access yet another 3rd party site. Perhaps there is a way it could be integrated more seamlessly withh existing infrastructure? Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Previoiusly, my company would deposit our remote first benefits with our first paycheck. While functionally the same, with Forma I feel less like I am spending my own money and more like I am accessing benefits. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Submitting claims is very simple and easy. My company includes a wide range of expenses. Review collected by and hosted on G2.com.

What do you dislike about Forma?

No actual downsides to Forma. Only issue was my company does not have a quick link to the site until I made my own bookmark. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Makes it easier to stay fit and keep a positive mental health. Review collected by and hosted on G2.com.

WF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is very easy to use, submitting a claim is very quick and being approved takes less than a day! You are able to submit a wide range of claims, this is one of the best perks a company can have!! Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing! Its one of the best perks a business can have, I would recommend every company has this in place, all employees will love it and no one will complain about this amazing benefit! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping me pay off my student loan each month, giving me more money back each month in my paycheck! Review collected by and hosted on G2.com.

David G.
DG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to see your current credit and products that are available. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing really, been easy to use so far. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Reviewing and updating wellness benefits is challenging to use and select. Forma makes using Wellness benefits easy for employees to access and actually use. Review collected by and hosted on G2.com.

MS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Customer service is quick and available when they should be. The site is user friendly and simple without being overloaded with too much information. It's organized well enough to be manageable without being overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't think there is anything I've disliked about Forma so far. If I do, I'm sure customer service will be on top of my issues! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is solving my financial set backs with daycare assistance and it's been incredibly easy to submit my receipts for review. Review collected by and hosted on G2.com.

Cristian L.
CL
Senior Sales Engineer, EMEA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I think Forma is the best service for company's benefits. Is it very simple to use and very fast in answering and claim personal beneficts. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The are several categories to allocate the acquired good, but not always is easy to indentify the right one, expecially for particular tipes of goods. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Very simple to manage the reimburse procedures for my benefits Review collected by and hosted on G2.com.

Verified User in Machinery
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Its very easy to use, hassle free. Can link my bank and no longer need to wait for money to go through my employer. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing, For the purpose I use it it is great Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

They are making it easy to give a uable benefit to employees Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I believe the time of reinburstment can be better adjusted. instead of waiting 2 whole pay periods a much faster approach can be concider. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have no dislikes at this time. the submission entries have been easy to complete. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

So far I have not been able to encounter any problems, the website is designed to provide plenty of helpful guidelines. a live chat or customer service would further benefit the site. Review collected by and hosted on G2.com.

Marissa K.
MK
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy way to access and use wellness benefits. You can activate a card or submit receipts to the system. Recommend for all employers Review collected by and hosted on G2.com.

What do you dislike about Forma?

There has been 1 issue with the receipt upload but after resubmitting and sharing the website it was taken care of by support. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Purchasing wellness benefits with funds received by the company to use. Review collected by and hosted on G2.com.