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Forma Reviews & Product Details - Page 21

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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Video Reviews

615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Airlines/Aviation
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I like that you are limited to purchases of certain items. This forces you to walk into self care. I also like that fact that there is a card attached. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Forma value only increase up to 300 every quarter. It would be nice if the reciever can decide what the quarters are. For example if you spend 100 in January, you can hold 100 over the course of the next 3 months and use it then. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I have not been a self care person; since using forma, I have been taking time for myself. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It is easy to see the catergories for your expense.

It is easy to see your remaining balance.

It is easy to see the updates/notifcations about your claims. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I do not have anything I dislike so far. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It helps a seamless process for utilizing our Company's reimbursement benefits claims. Review collected by and hosted on G2.com.

Austin W.
AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

the UI is super simple to use. it is always updated. it is super simple to submit claims. all around, great software Review collected by and hosted on G2.com.

What do you dislike about Forma?

no complaints...maybe more detailed list of whats included in each category? Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

My company uses forma to organize our stipends. Wellness, relocation and tuition. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is quick and easy to use, making submitting receipts for reimbursement through my company a painless process. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It would be nice if this could be done within my company's internal site, but it is quite painless so I don't really mind. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Helping me utilize my company benefits to the fullest as the cost of living continues to rise. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The interface is so easy to use and very fantastic. It's so easy to find/look for things you need plus their customer service is topnotch. Been using this for 2 years and never encountered any problem with them. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing as of the moment. I am a satisfied customer. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Khye H.
KH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Very easy to use, a good selection of categories to select from and overall it is very straight forward to know what the remaining balance is as well as a keeping a good history of previous claims. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Perhaps more granular categories would be helpful for any claims which may sit in between two catagories. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

makes it very easy for end users to self service Review collected by and hosted on G2.com.

Stephanie D.
SD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Forma?

I like how easy it is to use and how I can review what I've spent on as well as sending in my receipts to get reimbursed as quickly as possible. I haven't had any issues at all. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Once I've logged in I've had some issues trying to find where to submit my receipts to process the claim. I wish it would take you to the homepage instead of your account information page, it makes it a bit more confusing. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I haven't had many issues but this helps me keep track of what I have already spent and what I've spent my current fund on. Its a great tool to have and use throughout the year. Review collected by and hosted on G2.com.

SK
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

the way the system orgnaized and easy to use any new user. Review collected by and hosted on G2.com.

What do you dislike about Forma?

None. Nothing to dislke. May be system can add some emoji. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps to claim the bills easy. Review collected by and hosted on G2.com.

GJ
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Friendly and many opportunities to redem. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing, I love the platform and all the opportunities available. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I can use extra money that the company provides me to get important things for me and my familly and even my pets. Review collected by and hosted on G2.com.

RM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Very easy to you, exceptionally efficient site. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Literally nothing, top notch experience. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma makes it easy for me to access important healthy benefits. Review collected by and hosted on G2.com.