Show rating breakdown
Save to My Lists
Paid
Claimed
Optimized for quick response

Forma Reviews & Product Details - Page 17

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
Play Forma Video
Play Forma Video
Play Forma Video
Play Forma Video
Play Forma Video

Official Downloads

Answer a few questions to help the Forma community
Have you used Forma before?
Yes

Video Reviews

615 Forma Reviews

4.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy access, quick drop-downs to select the options, and order placement. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I would say I like everything about Forma Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

To make the befits reach the end user seamlessly Review collected by and hosted on G2.com.

Danny H.
DH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Its super easy to navigate and understand what benefits are available, what balances are left, etc. Submitting claims is quick & straightforward and the team does a good job of making it clear what is excluded and expectations around reimbursment. Review collected by and hosted on G2.com.

What do you dislike about Forma?

To be honest, there's not too much to dislike from a users perspective. The only complaint that I have (and this is super minor), is that the "store" that you can buy directly from doesn't have the largest selection. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Making it easy to know what benefits our company offers, what the stipends are for each of those, what products / services are included & excluded, and easy claim reimbursements. Review collected by and hosted on G2.com.

JR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is so easy to use! I love the ease of submitting a claim. The dashboard is informative and navigation is straight forward! Love this tool! A+++ Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have not had any issues!!!! Great product!!! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Submitting claims for covered perks. Super easy and user friendly! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Amazing, quick, simple UI. Helpful clear tooltips for everything I need. Also, they have extremely prompt customer support and get the job done! Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is absolutely nothing I dislike about Forma! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

They are enabling our employees to request resources that benefit their life and support their overall health Review collected by and hosted on G2.com.

Dan G.
DG
Delivery Excellence Leader - Mission Critical Support
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I use Forma regularly to submit expenses for a recurring health membership (subscription) as well as fitness gear.

Even with complex questions, the agents are knowledgeable, patient, and eager to help by providing guidance and answers.

Adjustments are easy as well, with friendly interactions being the norm.

It's refreshing to work with a company that clearly values customers and trains their agents to provide the kind of service that makes each interaction a positive one. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There are few if any things I dislike about Forma.

In processing returns, their technology may not be automated (yet), but their approach is friendly and helpful, even with complex interactions. Automation will only make this better. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma manages our company's Perks+ benefit, which is super-popular among all of our employees. I don't know of any employee who I work with who doesn't use this full benefit every year. A real plus for our company. Review collected by and hosted on G2.com.

Arisha A.
AA
Software Services Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Form is really easy to access and navigate. Options and layout are appealing and less crowded which makes the experience a lot nicer. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing I can think of. Its petty good to use Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping with company benefits applynh for claims. Review collected by and hosted on G2.com.

Christopher S.
CS
Senior Critical Environment Technician 4
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It is simple and easy to use. Intuitive and straight-forward. Review collected by and hosted on G2.com.

What do you dislike about Forma?

There's nothing I don't like about it. Serves its purpose. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It assists in making reimbursements for my purchases simple. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The health options, intuitive site, I use on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about Forma?

i actually like all options forma offers Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

saving times, with the fitness product options i can enjoy a better workout at the comfort of my home Review collected by and hosted on G2.com.

MsVlashon M.
MM
Sales Operations Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It is a precise tool without any complications. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I didn't find anything that I disliked about Forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is helping me submit my Perk Plus application. Review collected by and hosted on G2.com.

May L.
ML
Premier support agent
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It's very user-friendly and easy to access and supports are very easy to talk to. Whenever I have questions about the account, they are very friendly and accommodating to me. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't think I dislike anything from this platform. I always use it whenever and don't think there is something to improve. I'm happy with the way it is now. Helpful to me. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

The wellness and health benefits provided by my company are very helpful, as they offer a significant amount of money to spend on useful items. This is especially beneficial for me as a working mother who requires a nanny to be present while I work, which can be a substantial expense. Review collected by and hosted on G2.com.