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Forma Reviews & Product Details - Page 15

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Luz J.
LJ
Senior Business Manager/Chief of Staff at Microsoft Device Partner Sales
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I use Forma for benefit reimbursments. The form itself is simple and quick to fill out, and the responses are quick. If there are any issues, the chat and email responses are also very efficient. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't have anything that I would say is not working well, but perhaps for quicker process you can add a link to the reimbursement guidelines so people don;t have to scroll back to find them before they fill out the form Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

it helps me submit reimbursements for company benefits in a very efficient manner. It takes like 3 minutes to submit a claim. Review collected by and hosted on G2.com.

Jonathan S.
JS
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to use and the team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It takes quite some time from the time the expenses are approved and the payment to be made Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It helps me submit expenses that can be "reimbursed" as part of the Splunk pwny perks Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It makes it easy to choose the expense category, upload recepits and submit a claim. My claims are processed quickly and I don't often have to come back to check on claims or improve them Review collected by and hosted on G2.com.

What do you dislike about Forma?

Recurring bills are supported, but require me to come back often which is a bit of a pain Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Making it easy for me to submit claims, and it benefits me by allowing me to use my benefits to their fullest! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The form to enter the perk is pretty straight forward Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing that I could think of. When I don't know something they chat support is always on point. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Is easing the way to enter perks in our company. That saves a lot of time as the process is not tedious. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

My company offers Forma as a benefit for wellness and office supplies. It's immensely useful and I love the variety of ways you can use it. You can get a virtual card, physical card, or submit for reimbursement Review collected by and hosted on G2.com.

What do you dislike about Forma?

I don't think the prices on Forma are MSRP and have gotten better deals directly from the manufacturer or a different third party seller. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Wellness, child care, and office supply stipend for WFH employees Review collected by and hosted on G2.com.

Todd S.
TS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

This platform is easy to use and has plenty of options to pick form. Was able to file a cliam in less than 2 minutes. Very straight forward and easy to follow promts to get through the process. Review collected by and hosted on G2.com.

What do you dislike about Forma?

After using the platform twice to file claims I donot see any ways for it to improve. As is was so fluid and easy to file a claim. I would recomment this platform to others. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is solving the amount of time it take to file a benifit claim with a easy to use interface. With our old system it would take over 15 minute to file a benifit claim or require us to fax or mail in the forms. Review collected by and hosted on G2.com.

D G.
DG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easily accessible and very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I wish there was a way to view my card number when I log into my account in case I don't have it with me. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It's nice to have money set aside that I can use specifically for my medical, dental, and vision expenses. Review collected by and hosted on G2.com.

Amy K.
AK
Senior Client Partner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is our latest platform for expensing our Perks+ fitness and mental health benefits and by far it's my favorite. It is very easy to use and the response time from the representatives are very quick. I have had expenses approved on the same day. Furthermore, if they need more information to move forward with the approval they send detailed instructions. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It's a great system and there isn't anything I dislike. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is a great platform to manage the corporate wellness program. Thank you for making it easy and hassle free. Review collected by and hosted on G2.com.

RH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Receiving 50% off purchases, I my use it for a gym membership this year. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I didn,t experience any negatives on the site. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

it is giving a financial incentive to purchase workout items and gives you the motivation to start using them. Review collected by and hosted on G2.com.

Andrew B.
AB
Loyalty
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

How easy it is to use and how easy it is to show others how to use Review collected by and hosted on G2.com.

What do you dislike about Forma?

Not enough discount on some things... where we can find it cheaper elsewhere Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Gives us ample choices to help change how we live Review collected by and hosted on G2.com.