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Forma Reviews & Product Details - Page 12

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I love the fact that the tool is easy to use. I use it for reimbursement for gym membership so it's well worth the time Review collected by and hosted on G2.com.

What do you dislike about Forma?

There is nothing I dislike about the tool. It is so easy to use and convenient Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

i use it for gym reimbursement. It is benefitting me each month as it is an incentive to go to the gym Review collected by and hosted on G2.com.

Tom G.
TG
Prisma Access Sales Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Very easy to use & approval process is simple. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I like everything about Forma and I'd highly recommend it. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Easy to redeem balance. Review collected by and hosted on G2.com.

Sam L.
SL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

User experience - Easy to use, with all the right information in the right place :)

Easy to implement and integrate into our exisiting systems Review collected by and hosted on G2.com.

What do you dislike about Forma?

no downsides, its a very straight forward system from a users perspective. And easy to implement into our org. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

We use Forma to help our users submit and track wellness expenses which is part of our benifits offereing to employees. Review collected by and hosted on G2.com.

Carol H.
CH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The site is really well laid out and it is easy to find items. I appreciate the cues on the site to find what I wanted, which was to submit a claim. I think compared to the competitors, the site is at the top of the ranking. Review collected by and hosted on G2.com.

What do you dislike about Forma?

It took awhile to find the claims section, and the search did not work. The search should anticipate user questions, and think through all of the use cases. The site isn't just for selecting items on the site. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma supports our corporate wellness program. It helps me think through ways I can improve my health. I am way more productive when I consider my health as part of my life. Review collected by and hosted on G2.com.

PS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to use and its not complicated when submitting the claim. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I dont have any dislike about Forma so far. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

This will definitely help support with my family's sports expenses. Review collected by and hosted on G2.com.

Sankalp K.
SK
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The best thing about forma is, it allows to track all your benefits, the balances and the list of eligible items in a single place. It also has both web and mobile app accessibility which makes it easy to use from wherever you wish to. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The only thing I dislike about forma is not having username password authentication. A lot of time users would want to access their accounts but wouldn't have access to company emails from their phone, during those time you have to email them for getting a magic link to sign in. Some times they even forget to send you a magic link due to which you need to keep emailing them again. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It allows me to access all the company benefits without needing managerial approval. This way, you can make the best use of your benefits without having to worry about the approval part. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

This benefit was linked to directly from my organization, including login credentials - it therefore works seamlessly with our HR benefits web site, and makes utilizing this benefit hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I dislike nothing about my experience with Forma. I perceive no down side. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Administering extended benefits covered by my employer. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy plattorm to follow. I can check when the claims are submitted anytime Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing about Forma that I dislike, everything is very easy to navigate Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I can navigate using forma and use my company benefits along with tracking claims very easey Review collected by and hosted on G2.com.

AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

My Forma experience has been wonderful. The website is easy to navigate. Submitting forms is quick and easy. Every time I've sought help from a representative I've been able to get a hold of someone right away and my question is resolved immediately and with kind human interaction. I cannot say enough positive things Forma. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Honestly, can't think of a single thing I don't like. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps me use the benefits my company provides easily and efficiently. Review collected by and hosted on G2.com.

Irina M.
IM
SDR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I like the ease of submitting the claims on Forma - so easy. Also easy to find different employee perks options by category on offer. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Sometimes the process of attaching jpg. pictures could be a bit simpler Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

For me as a user, Forma allows to keep track of all the employee benefits and claim the expenses based on my monthly limit.

It does have helpful features such as suggesting which benefits could be pain from your own pocket or on company budget. Review collected by and hosted on G2.com.