Forma
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4.9 out of 5 stars
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Forma Reviews & Product Details - Page 11

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Forma Overview

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What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
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Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.

Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).

Justin T.
JT
Overview Provided by:
Justin Traasdahl

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
Read more
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
Read more
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1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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Review by Andres C.
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615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
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Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Andrew O.
AO
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

You work out and you get paid for it,and it helps with life Review collected by and hosted on G2.com.

What do you dislike about Forma?

I wish it was every month, lol,mybe they could pay out more Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I need colths and other items i cant afford Review collected by and hosted on G2.com.

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JR
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The platform is incredibly easy to use and you have all of your benefits in one place. Also, you're getting an overview of opportunities on how to use your benefits such as gym memberships etc. This gives you pointers even if you don't know how to use your benefits! Amazing. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I can't think of any downsides right now. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is providing a solution for all our employees' benefits administration. This is incredibly easy to monitor for each user and filing a claim is extremely user-friendly. It makes the work day-to-day administration really easy and it doesn't take up too much time. Review collected by and hosted on G2.com.

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SP
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Forma?

I really love the fact that it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I can not think of anything that I dislike about Forma. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It allows us as a company to use our lifestyle accounts. Before Forma, we had no lifestyle account. Review collected by and hosted on G2.com.

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Bishant K.
BK
Human Resources Specialist
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The best thing is if i have any doubt pertaining to any thing then customer support is always here for help or guide and also it is easy to claim it. Also a detailed list is there to check which items are there that one can claim. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing, all details are prescribed in good manner. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It si helpful to claim proces related things that help to improve the efficiency in work from home model and also helping me to stay healthy fit. Review collected by and hosted on G2.com.

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Samuel H.
SH
Senior Software Engineer
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Easy to get money back. The ui interface is easy and intiutive to use. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Could use some reminder to get money back Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I get money from my company and need to have a way to get the money distrubted back to me. Forma allows me to group things pretty easily Review collected by and hosted on G2.com.

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Orlando G.
OG
Field Service Tech
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Forma?

Forma is offered to me by my company and i take full advantage of it. I can use it for myself and use it for my kids Review collected by and hosted on G2.com.

What do you dislike about Forma?

Nothing to dislike, forma is easy to use Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma helps by reviewing expenses and able to provide reinverstment Review collected by and hosted on G2.com.

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Verified User in Automotive
UA
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about Forma?

Very easy to navigate website, submitting claims is incredibly simple. The wide variety of accepted claims is a huge benefit. Being able to use it for certain types of bills is also a plus. Review collected by and hosted on G2.com.

What do you dislike about Forma?

One downside is not being able to pay for gasonline. I commute very far for work, and so the ease of gasoline bill burden would be a nice benefit. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It eases financial burdens by allowing me to pay for certain bills using Forma (eg: Auto insurance) Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

I like that they offer a physical card because it makes it easier to complete a purchase when I'm away from home. Review collected by and hosted on G2.com.

What do you dislike about Forma?

The only thing I don't like are the restrictions around the HSA contributions; for example, the minimum monetary requirement and time limits. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

This is my first time contributing to an HSA and the first time I've worked at a company that offered an LSA. Forma offers me a simple way to access my funds when I need them. Review collected by and hosted on G2.com.

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CL
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The categories are very clear so I know what category my expense falls into, it's clear what is tax-free and what is taxable, and reimbursements are quickly deposited to my bank account Review collected by and hosted on G2.com.

What do you dislike about Forma?

I haven't noticed any problems with Forma so far Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is what my company uses for remote first benefits, so when I have expenses related to working from home, Forma is what I use to process reimbursements Review collected by and hosted on G2.com.

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Jasmine S.
JS
Research Associate
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma provided reimbursement for expenses such as childcare which is very helpful in this economy. Things are very expensive recently with inflation and the cost of living so this is a very welcomed tool to use! Review collected by and hosted on G2.com.

What do you dislike about Forma?

No complaints at this time. It is a very user-friendly site to use Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma is solving the cost of childcare as well as fitness reimbursement. This is benefitting me because childcare is very expensive these days. Being a fulltime parent/employee can be difficult to manage. There are benefits such as these provided that can be a huge help to everyone Review collected by and hosted on G2.com.

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Forma
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