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Forma Reviews & Product Details - Page 10

Forma Overview

What is Forma?

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions. Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team. Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members. Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

Forma Details
Product Website
Discussions
Forma Community
Languages Supported
English, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Forma revolutionizes employee benefits with customizable spending accounts for post-tax and pre-tax benefits, such as Lifestyle Spending Accounts (LSAs), HSAs, FSAs, Commuter, and COBRA benefits. Utilizing the Forma Card, Forma Store, or claims reimbursement, employees can take full advantage of our platform, which boasts an 85% monthly utilization rate. For Benefits professionals, setting an equitable global benefits strategy, staying on top of your budget, monitoring usage, and getting insights on claims approvals is all easy through Forma. Our consumer-grade UI coupled with our world-class support experience have garnered praise from both members and admins alike.


Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

Forma is a digital platform designed to streamline the process of creating and managing employee benefits, specifically focusing on mental health and wellness. The company offers innovative solutions that empower organizations to support their employees' well-being through personalized care experiences. With a user-friendly interface, Forma aims to enhance access to mental health resources, making it easier for employees to find and utilize the support they need. For more information, visit their website at [joinforma.com](https://joinforma.com).


Justin T.
JT
Overview Provided by:

Recent Forma Reviews

SX
shuwen x.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to navigator, streamlined process for submitting claims and receive payments"
More categroeis available for boost wellness.
RC
Roxana C.Enterprise (> 1000 emp.)
5.0 out of 5
"Simple and Quick Reimbursement Process"
Using Forma is pretty self-explnatory, simple, and quick. I can enter my reimbursement request in just a few minutes and usually receive a customer...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"One of the best benefits we have."
It very easily allows you to purchase things for your physical and mental wellness
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1 person requested security information

Forma Media

Forma Demo - The Flexible Benefits Suite
Forma manages all types of flexible benefits. This way, employees have a simple, unified experience regardless of whether they're using a pre-tax HSA or a post-tax wellness allowance.
Forma Demo - The Forma Store – your easiest path to meaningful benefits
Employees can purchase items directly in the Forma app. The store smartly shows vetted, high-quality products that meet the spending account’s eligibility requirements.
Forma Demo - The Forma Visa Card
Get unmatched convenience and simplicity for your employees with the Forma Card. Employees can choose how to use their benefits and spend anywhere Visa is accepted.
Forma Demo - A world-class claims experience
Forma offers 3 ways to pay: buy in the Forma Store, use a Forma Card, or submit claims. Once you set eligibility, Forma manages everything from claim reviews to reimbursements.
Forma Demo - Pre-tax Accounts for the 2020s
With Forma’s modern tech and sleek user experience, we’re setting a new standard for HSAs, FSAs, and commuter benefits. Pre-tax and post-tax accounts are under one platform for easy employee access.
Forma Demo - HR leaders love the Forma Admin Dashboard
Admins can compile and download reports in real time from the intuitive, self-serve admin portal. The dashboard has rich insights on usage, engagement, and satisfaction to help you understand program health.
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Video Reviews

615 Forma Reviews

4.9 out of 5
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615 Forma Reviews
4.9 out of 5
615 Forma Reviews
4.9 out of 5

Forma Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FormaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sylvain L.
SL
Sales Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Forma?

So friendly and easy to use and to get reimbursement Review collected by and hosted on G2.com.

What do you dislike about Forma?

I haven't found anything that I dislike about Forma solution. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Mainly Sport benefits Review collected by and hosted on G2.com.

Michael F.
MF
Cost Accounting Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Interface is easy to use and quick and responsive Review collected by and hosted on G2.com.

What do you dislike about Forma?

None that I found so far. I have used this for two years now. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Helping to pay for athletic shoes. Our entire family runs and good running shoes are expensive Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is easy to use, it is straightforward to submit claims and get reimbursed. I have used it several times during the year. Review collected by and hosted on G2.com.

What do you dislike about Forma?

* When my claim got denied customer service was not able to resolve my issue on their own, I had to get my HR involved. And then another claim got denined for exact same reason and again I had to get HR involved to approve it

* Items in the store are a bit overprised I am much better looking for deals elsewhere and then reimbursing via Forma Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Submitting claims and getting reimbursed Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Ease of use, I like the card option and the option to connect your bank Review collected by and hosted on G2.com.

What do you dislike about Forma?

i wish I knew about it. I was told by a co-worker, but it was not something I was educatied about during my onboarding Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It helps to carve out a fund to provide my self care, which is really nice Review collected by and hosted on G2.com.

BK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

it seems easy to navigate and ues. can find things easy. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I just started using it so nothing so far Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I am getting money back from things I already spend Review collected by and hosted on G2.com.

NHEJY C.
NC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Forma?

The categories are very up to date. Representatives (CSR) are very accomodating with my queries. It is user friendly and approval comes within or before their given time frame. For almost two years, I am happy using this app. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I haven't seen one so far. Happy using it. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Expenses for my house office set-up and natural disaster equipments. Also my grandson's baby care and medical needs. Review collected by and hosted on G2.com.

JD
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

It helps you stay motivated to work out or do something beneficial for yourself. It's very easy to use and the reimbursements come quickly and if there's ever any issues, they tell you exactly what's wrong and how to fix it. Review collected by and hosted on G2.com.

What do you dislike about Forma?

I haven't had any issues with Forma yet! Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It's helping people stay motivated to do better for themselves by offering incentives to stay healthy. Review collected by and hosted on G2.com.

Sumeet B.
SB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Forma?

It offers seamless functionality and a well-crafted user interface for various submissions and information checks. The notable feature is its ability to provide comprehensive details for all submitted claims. Review collected by and hosted on G2.com.

What do you dislike about Forma?

Up to this point, Forma has proven to be highly satisfactory, and I currently have no issues or complaints. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

It facilitates effortless submission of my reimbursement requests, allowing me to track the ticket status directly on the website without the need to constantly check emails for each stage. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

Forma is easy to use. I also love that it keeps up with how much you have spent during a given period. It is also easy to upload your receipts. It gives you links to your company benefits to help you stay within the guidelines. Things get approved in a timely manner Review collected by and hosted on G2.com.

What do you dislike about Forma?

I have not experienced anything negative Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

I love the fact that it is used for our wellness program and helps on bills that we as users incur. IE maintenance on cars (insurance, keeping the car washed). I love the fact that it helps me to look my best. Its like when you dress for success. Getting my nails done to shake hands with a customer is imperative. Review collected by and hosted on G2.com.

RB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Forma?

The claims process is straightforward and hassle-free, ensuring a seamless experience. The benefits section offers great advantages, and there are numerous options available to utilize the flex funds Review collected by and hosted on G2.com.

What do you dislike about Forma?

Thus far, I have not encountered any discernible downsides to Forma. However, it is worth noting that certain costs associated with the platform could potentially be reduced to enhance its overall appeal. While the overall benefits and functionalities of Forma are commendable, slight adjustments to pricing could potentially make it even more attractive to users. Review collected by and hosted on G2.com.

What problems is Forma solving and how is that benefiting you?

Forma has been an invaluable tool for me when it comes to claiming my bills on a monthly basis. It streamlines the entire process, making it efficient and hassle-free. I no longer have to worry about the tedious paperwork or the time-consuming tasks involved in submitting and tracking my expenses. Forma simplifies it all, allowing me to focus on other important aspects of my life.

Additionally, one of the standout features of Forma is its ability to help me select from a wide range of exciting wellness products. The platform offers a diverse selection, catering to various preferences and needs. Whether it's fitness gear, health supplements, or self-care essentials, Forma provides a curated collection that ensures I can find products that align with my wellness goals.

By integrating the convenience of bill claiming with the opportunity to explore and purchase wellness products, Forma offers a comprehensive solution that enhances both financial management and personal well-being. It has become an indispensable tool that not only simplifies my administrative tasks but also contributes to my overall health and wellness journey.

In summary, Forma's seamless bill claiming process and its provision of an exciting range of wellness products have made it an invaluable asset in my life. It has effectively transformed how I manage my expenses and prioritize my well-being, leaving me satisfied with the convenience and benefits it brings. Review collected by and hosted on G2.com.