Factorial Reviews & Product Details

Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly. Review collected by and hosted on G2.com.

While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives. Review collected by and hosted on G2.com.

The software is alright. There are bugs and pain that comes with using Factorial for a mid-size company. In general, it works ok and does the job. Review collected by and hosted on G2.com.

Our experience with Factorial has been extremely disappointing. We gave Factorial five months noticed that we were closing down the account and needed to retrieve our data. Seven. months later and we still don't have the sensitive data despite asking for urgent support multiple times. Account Manager, Customer Support, Legal, and the CEO himself have been contacted, but no one seems to care about us as a customer.

If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform. Review collected by and hosted on G2.com.

What I like the most is that I have been able to improve processes within my department. The control of time, absences, etc. Review collected by and hosted on G2.com.

Everything is useful, but I would like the help consulted on the page to be a bit more specific in some cases. Review collected by and hosted on G2.com.

Effective communication is crucial in any educational setting, and Factorial is amazing in this area. The platform offers various communication tools that facilitate interaction between students and administrative staff. Whether it’s through announcements, direct messaging, or feedback forms. Review collected by and hosted on G2.com.

some users have reported that certain features can feel overwhelming due to the amount of options available. This complexity may affect the least experienced users from fully utilizing the platform's capabilities, limiting its effectiveness in enhancing the student experience. Review collected by and hosted on G2.com.

Their platform is intuitive and easy to use, which has greatly facilitated human resources management in our institution. Review collected by and hosted on G2.com.

While the platform is generally user-friendly, some features could benefit from more detailed tutorials or documentation. Occasionally, we found ourselves needing to reach out to support for guidance on specific functionalities that weren’t immediately clear. Review collected by and hosted on G2.com.

Factorial has been designed for businesses like mine. We manage different locations in different countries with different policies and holidays. The recruitment needs to be integrated, and shift management is mandatory for 70% of our contractors and employees. Having a fully integrated experience for all the tools was a game changer for us. It also offers enough flexibility to customize most of our requirements. Review collected by and hosted on G2.com.

Some of the extra modules are not mature enough to bring us value. For example, the Software Module is not very useful in our case, because we need a more granular method to manage licenses, and cost. Review collected by and hosted on G2.com.

We have been using Factorial for a year now and all I can say is that it highly improved our operations. Before Factorial we were using different tools to manage vacation, payroll, info and documents, it was still a very manual process. Now the employees have so much more independence and visibility on their information that they don't even write me as much - so I get to get more stuff done. They use it daily to check on work anniversaries, birthdays, upload and sign documents etc. The mini facebook is definetely very engaging.

I use it with my employees in the US and Brazil, and it's SO easy to change languages, adapt currencies, worklocations etc. Highly recommend for international companies.

Their Account Manager is also in the US, so implementing was so easy and fast. Shout out to Sabela who takes care of our account in Factorial, she is great and very responsive. Review collected by and hosted on G2.com.

My biggest issue was with approval for promotions, but they just released it in the app so i am very pleased with that! Review collected by and hosted on G2.com.

Feature heavy product for a very good price compared to others on the market - we have a full suit of features whereas other software would only give us base modules for the same price Review collected by and hosted on G2.com.

Cross-functionality of the modules can be better implemented - for example, variable that change in the future in contracts occurring should be able to be used in document generation for example. Review collected by and hosted on G2.com.

Well-sold software: an offer that seems interesting during commercial exchanges, but quickly turns out to be not very operational Review collected by and hosted on G2.com.

Very disappointing experience: Factorial trainers voluntarily lock the features for which we pay (!) while they are available to show us what seems simple. It often takes 2 months for Factorial to process a simple, legitimate request. And during this waiting time, we pay...

We opted for a solution 10x cheaper and 10x more efficient, despite our commitment over several more months that Factorial is keen to maintain (a penny is a penny, regardless of the service not provided!) Review collected by and hosted on G2.com.

Good design, strong suite of features, document storage is good Review collected by and hosted on G2.com.

It is not built for the US market very well. Translations are poor, and some features are suited to European PTO and HR policies and not as much to American companies. Review collected by and hosted on G2.com.