Best Software for 2025 is now live!
By Expo
Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated Expo Pass Alternatives

Expo Pass Reviews & Product Details

Jackie D.
JD
Associate Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

I work for an association management firm and we have been looking to update our registration and badge process. We had outgrown the days of hand printing, stuffing badges, list pulling, and all of the time-consuming tedious items that go along with badges the old-school way.

We decided to try Expo Pass for the first time during our working meeting of 160 attendees to see if it was a good fit for our Summer meeting where we expect 700+ attendees. We were all surprised at how smoothly everything went. Our attendees loved it and the fear that we were going to lose our personal touch by upgrading our process was not an issue at all.

We instantly went from outdated processes from the early 2000s to modernization and sophistication! We are excited to grow with Expo Pass and utilize their mobile app and registration features in the future! Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

Everything went smoothly and the customer service was accessible even after hours. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

We had outdated processes that were holding us back from growth at our events. Review collected by and hosted on G2.com.

Expo Pass Overview

What is Expo Pass?

At Expo, we make all kinds of events all kinds of easy with the Expo Pass event technology platform. Our future-thinking technologies give organizers the tools to plan, track, and host any kind of event, both in-person and virtual. And our intuitive products are designed so organizers can hit the ground running. That doesn’t mean we’re ever out of reach though. From day one, we pair each client with a dedicated Event Success Manager. This is really just our way of saying, “We know you got this. But we’re always here if you need anything.” We get that events are more than just technology. Events are about people. And we’ve helped millions of people connect, talk, laugh, and think… Say hi anytime. Available Features: Event Registration Expo Pass Virtual Experience Check In Badge Printing Event App Attendance Tracking Lead Retrieval

Expo Pass Details
Show LessShow More
Product Description

Expo Pass is a simple to use technology built for events of all sizes. Be up and running in minutes with as little or as many features as you need. Expo Pass includes an attendee event app, event registration, lead retrieval, session attendance tracking, and badge printing. Plan for Simple.


Seller Details
Seller
Expo
Year Founded
2015
HQ Location
Chicago, IL
Twitter
@expopass
103 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Description

At Expo Pass, we make all kinds of events all kinds of easy. Our future-thinking technologies give organizers the tools to plan, track, and host any kind of event, both in-person and virtual. And our intuitive products are designed so organizers can hit the ground running. That doesn’t mean we’re ever out of reach though. From day one, we pair each client with a dedicated Event Success Manager. Which is really just our way of saying, “We know you got this. But we’re always here if you need anything.” We get that events are more than just technology. Events are about people. And we’ve helped millions of people connect, talk, laugh, and think… Say hi anytime.


Cassie N.
CN
Overview Provided by:
Director, Marketing | Expo, Inc.

Recent Expo Pass Reviews

BF
Blake F.Small-Business (50 or fewer emp.)
4.5 out of 5
"Elevates the Event Experience & Easy to Use"
I really loved how easy it was to setup the app and use the equipment for badge printing. Overall the process was quick and painless. Overall, the ...
Jackie D.
JD
Jackie D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Instant Upgrade"
I work for an association management firm and we have been looking to update our registration and badge process. We had outgrown the days of hand p...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"1871 Loves ExpoPass!"
- Easy to use features - Friendly and informative support team - Accurate and simple guest-checkin experience
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Expo Pass Media

Expo Pass Demo - Expo Pass Product Features
Event Registration, Check-in and Badge Printing, Event App, Attendance Tracking, Lead Retrieval, and Virtual Experience.
Expo Pass Demo - You design. It prints. Badge Done.
Create custom on-demand badges any way you like.
Expo Pass Demo - Customizable Badge Printing
Customizable Badge Printing.
Expo Pass Demo - Exhibitor dashboard and view on mobile app
Exhibitor dashboard and view on mobile app.
Answer a few questions to help the Expo Pass community
Have you used Expo Pass before?
Yes

42 out of 43 Total Reviews for Expo Pass

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
42 out of 43 Total Reviews for Expo Pass
4.7 out of 5
42 out of 43 Total Reviews for Expo Pass
4.7 out of 5

Expo Pass Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Expo PassQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
BF
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

I really loved how easy it was to setup the app and use the equipment for badge printing. Overall the process was quick and painless. Overall, the experience was great. Blanca and Noor were incredible to work with and provided excellent customer support. Everyone at our event commented on how professional and great the ExpoPass experience was. I would highly recommend to anyone hosting an in-person event. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

The only thing I disliked was the complexity and difficulty my vendors had using the lead capture feature of the app. It took quite a bit of time to get them onboarded and started, but eventually, it became easier. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

ExpoPass helped centralize our registration, organize or attendees based on their classification, and helped our vendors easily track and access their leads from the event. Review collected by and hosted on G2.com.

BC
Senior Director, Network Advancement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

My organization used Expo Pass in 2024 for a 250-person conference we hosted. It was amazing. I couldn't have been more thrilled that we had moved past stuffing badges manually and having a check list to confirm attendees at check in. Expo Pass was easy to setup and very simple (and intuitive) to use. Our event was the first week of December 2024 and we are already looking at securing it again for the 2025 event a year from now. The support staff was wonderful and this time we will be adding the registration option as well. We can't wait to really dive in and use more of the services this coming year. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

I think the only think that was a little funky was the feedback report we got from our sessions. It was a bit tricky to review it all based on how the data comes back (a excel sheet with each attendee answering a single answer, per session). We already provided feedback though and the team was going to look into how to make that better. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

I couldn't have been more thrilled that we had moved past stuffing badges manually and having a check list to confirm attendees at check in. Expo Pass was easy to setup and very simple (and intuitive) to use. We are also happy to use their registration process going forward. Review collected by and hosted on G2.com.

Kaitlin W.
KW
Events Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

ExpoPass provided event day check-in, badge printing, exhibitor lead scanning, session check-ins, and a whole event app for our annual Tech Summit. We had a dedicated person who helped and supported us in the months leading up to the event who was very quick to respond not only to my team, but also any questions that came in from our exhibitors and guests. We look forward to continuing to use ExpoPass for our future events. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

The Android functionalities in the app have gotten better over the past year, but still laking some of the features that Apple users have.

Would like to see some sort of gamification available in the app. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Seemless check-in process for our guests arriving to our event. Simply enter their name on the provided iPad and their badge prints on the spot. No longer do we have to preprint badges and have a bunch of waste for those who don't show up. Plus we don't have to search for a guest's name tag among 500 other name tags of registered guests. ExpoPass also gives our exhibitors a way to collect contact information from our guests (as we do not provide a list of contact info after the event to our exhibitors). Review collected by and hosted on G2.com.

Ceridwen G.
CG
Events and Learning Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

Expo Pass was so easy for our attendees to use! The had no issues getting into the app and the support team was super helpful in helping me fix any mistakes I made on the back end. Check in was quick and easy and our vendors loved it. All around great product. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

The only thing I would add is having staff schedules and staff notifications. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Our check in process was old, clunky and slow. With the iPads, our attendees were able to check in quickly, make updates to their information, and have badges that were actually useful. The double sided badge allowed us to put the schedule at a glance on the back. We were also able to take attendance that was much more meaningful than a headcount. Our vendors were able to collect leads and follow up with attendees. I felt good knowing that notifications would reach our attendees in the unlikely event of an emergency. Review collected by and hosted on G2.com.

Francois F.
FF
Head of Global Events
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

Easy to use product; appreciated the 1h call onsite to help us set up the equipment; everything ran smoothly, we had no issues. Packing was quick, instructions were clearly explained. Our attendees were impresses by the fact they could print their badges onsite. No need to have hundreds plastic badges on large tables. We used 3 iPads and 2 printers and it looked really nice and professional. We spent time sourcing for vendors and found Expo Pass pricing very competitive and appreciated the clear communication with their sales team. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

I would say that badges after 3 days could get worn up or curved. We just re-printed those badges. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Wanted to do a green initiative and stop using hundreds of plastic badges. It also looks very professional to have 2 printers and 3 iPads at our registration desk. Review collected by and hosted on G2.com.

Jennie A.
JA
Director: Governance | Marketing | Meetings
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

This is an easy product to set up and use! We only use the badge printing capability for our event, but we love how easy it is to get up and running. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

I can't think of anything, really, because all we are utilizing is the badge printing capability. When we last looked at it, the app feature didn't have all of the functionality that we required. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

It is solving the problem for us of being able to print badges for our attendees as they walk up and check in. We have, from time to time, attendees that mistype their name and this can be easily fixed and a badge printed correctly. Review collected by and hosted on G2.com.

Chris T.
CT
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

Expo Pass is the most user-friendly and intuitive event management platform we have used. It is robust yet approachable. From event setup to user creation and attendee app, it is extraordinarily easy to get setup and launch live quickly. When we have had feedback or needed assistance their customer support has always been quickly to respond and very helpful, including adding features that we requested. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

When using Expo Pass for the first time to manage a large trade show a few years ago I had complaints about the onsite checkin workflow. Following my feedback the platform was updated and I no longer have those complaints. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

For several years we used Eventbrite+Boomset, but when Boomset was purchased by another company and sunsetted we had to go searching for a new solution. We found Expo Pass and used them for one show a few years back. I had complaints for Expo Pass about the onsite check-in workflow in their system and then went searching for a new event management platform. We began using a different platform which turned out to be a nightmare. At that time Expo Pass reached out directly to me thanking us for our feedback and shared that they have added the features we were looking for. We are now back with Expo Pass and very happy, and relieved. Review collected by and hosted on G2.com.

SS
Partnerships & Events Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

The transition from the sales team to the demo team for the platform, and finally to the post-event support team, was incredibly smooth. Each team member was informed, responsive, and ready to provide clear guidance, which gave us great confidence in using Expo Pass for our event. The onsite badge printing was particularly well-executed, helping us create a smooth check-in experience for attendees. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

A few additional features would further enhance the platform, such as more distinct badge labeling for different attendee types (speakers, sponsors, exhibitors), networking capabilities within the app, and a digital floor map for easier expo hall navigation. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Expo Pass is solving several key challenges that are essential for our events, including efficient registration, seamless attendee check-in, and overall event organization. The platform's smooth registration process and onsite badge printing system save our team time and reduce bottlenecks on event day, helping us deliver a great first impression for our attendees. Review collected by and hosted on G2.com.

David H.
DH
Coordinator of Adult Faith Formation
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

The aesthetics of the registration page were great! Badge printing was attractive and pretty quick. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

Not for Conference with 1000 or more attendees, CEU tracks, group registration needs, or multiple sessions offered simultaneously. I've delineated the issues below:

1. Registration Page set-up has minimal customization at the time of our conference (Sept 2024). There is no way to indicate where you want your questions to show up on the ExpoPass registration form, nor what order you want the options from a drop down box to appear (ie. alphabetical order, number order, etc).

2. Session selections have no internal logic. Registrants can select multiple conflicting sessions. This plays havoc on the ability to know actual registration numbers verse mistakes. There is no way to make any session selections time slots mandatory. For multi day events several of our registrants missed the subsequent days because they did not select each day through the small drop down box at the top of the page.

3. There no way to print Attendee session selections. Session numbers cannot be printed on badges, mail merges, or even exported as an excel database. You have 2 options to retrieve this data, either export the "Session Pre-registration URL" which you can click for every user to see their selections, or you can download the Session Attendance report which is a roster for who is signed up for individual sessions. Neither report is useful if you want to look at what a group of individuals selected (or failed to select because they overlooked something, see number 2).

4. The only way to register groups through the system is through a Promocode system. We have several schools and Churches who register groups for our conference, and creating promocodes and invoicing those groups for their group amount through the promocode they purchased was our only option. This became cumbersome as promocodes at the time of our conference (Sept 2024) could only adjusted by the user to be either unlimited or one time use. We needed to create an additional database of promocodes and work with ExpoPass' Dev Team to ensure the appropriate limits were set, the promise was that these limits would take effect 1 to 2 business days after the request but in reality it was up to a week or beyond since the Dev Team would only review those requests weekly. Additionally the promocodes are tied to Registration Level and not to individual registrant. This makes sense in a "Tiered Ticket" scenario but for CEU tracks that have the same value as General Admission tracks this is a complete mess, as groups like schools and Churches who need promocodes to register their groups will have multiple different track needs. There should be an option to tie a promocode to the registration at the end rather than only to tracks.

5. The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed. They need to be added to the Attendees tab in addition to being in the Exhibitor tab. In the Exhibitor tab only one person can be link with an exhibitor company. We have several publishing companies who come to exhibit at our conference and every one of them will send more than one person to assist at their exhibitor booth. This is "rectified" in the exhibitor portion of the app, but even there exhibitors can add their own personnel, but none of that info gets to the User and thus none of their personnel gets credentials for the event.

6. Attendees cannot also be Users. A User in ExpoPass is anyone who has access to the data to add attendees, manipulate sessions, or scan attendees at session doors for CEU tracking. For example, me as the client could not be registered as an attendee at my conference if I wanted to also control the data at my conference. The way around this is to create a separate email and generate 2 different sign-in profiles, one as a user and one as an attendee.s Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

ExpoPass replaced a previous HTML website form we created to capture registration data, and track CEUs. This was a cumbersome system that required several SQL scripts to combine the data received. ExpoPass' promise was to replace that system and provide better tracking for our needs. Review collected by and hosted on G2.com.

Jean O.
JO
Practice Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Expo Pass?

Ease of use and implementaiton. The customer support Expo Pass offers is amazing. Review collected by and hosted on G2.com.

What do you dislike about Expo Pass?

I cannot think of a single thing! The process was so easy and had everything I needed. Review collected by and hosted on G2.com.

What problems is Expo Pass solving and how is that benefiting you?

Gone are the days of staying up to 3 am making name badges! If there is a mistake on the badge, the attendee can correct themsleves without me having to stop what I am doing and remake a badge. Attedance tracking helps me keep an accurate list for CME purposes. Review collected by and hosted on G2.com.