Expo Pass Reviews & Product Details

ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their info, and print their badge on site. It is also extremely helpful on the back end for set up. ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location. I would definitely recommend using ExpoPass. Review collected by and hosted on G2.com.

ExpoPass is a bit pricey, but it is worth every penny! Review collected by and hosted on G2.com.

Expo Pass completely transformed our registration process. What we liked most was how easy and efficient everything became. Onboarding was smooth, with same-day support and clear, guided steps. The live chat and resources made the setup stress-free. The equipment worked flawlessly, and attendees loved the quick, simple check-in compared to previous years. Live reporting was another standout feature, giving us real-time insights to forecast staffing needs accurately. Overall, Expo Pass delivered reliability, excellent support, and a modern experience that elevated both our operations and attendee satisfaction. Review collected by and hosted on G2.com.

Overall, our experience was excellent, but one small improvement would be adding extra iPad power cords to the on-site equipment shipment. During one event, a staff member accidentally tripped and broke the connector on a cord, leaving us short. While the equipment worked flawlessly otherwise, having a backup cord included would provide peace of mind and prevent any disruption. This is a minor suggestion compared to the overall reliability and ease of use Expo Pass offers, but it would make an already great service even better. Review collected by and hosted on G2.com.

I've loved using Expo Pass over the previous 3+ years to help us track attendance at our large-scale annual reunion events, print on-demand name badges, and then to scan in registrants at paid and free events via QR code. Their team is easy to work with and ships out all of the equipment we need to manage 12+ events that are happening concurrently and in different locations. We're able to customize our badge design to follow brand standards and our attendees LOVE how easy it is to check in for paid events once they have a printed nametag. Review collected by and hosted on G2.com.

The element I'm most looking forward to in future years is our team's ability to integrate Expo Pass check-ins to our Salesforce CRM. We only just transitioned to Salesforce 10 months ago, so we're still in our "minimum viable product" state. Further integrations are still 1–2 years away for us. But I can't wait for the day that checking in an attendee on event (with Expo Pass) means their CRM record is also automatically updated! Review collected by and hosted on G2.com.

We were able to easily add and remove attendees, and the platform was very user‑friendly. Check‑in and on‑site registration were quick and seamless, and customer service was consistently timely. Our badges required very specific information for each attendee, so instead of self‑check‑in, our staff verified IDs and checked guests in manually to ensure accuracy before printing. This approach worked extremely well and kept the process efficient. Review collected by and hosted on G2.com.

Customer service was always available when we needed support, but at times I felt there could have been more hands‑on guidance. For example, hopping on a quick call to walk us through the process step‑by‑step would have been more helpful than written instructions, which still felt a bit confusing. Review collected by and hosted on G2.com.

The ease of setup and takedown for our check in table at our conference. Plus how easy and pleasant it is to work with all the Expo Pass staff. They make the process SO EASY from start to finish! Review collected by and hosted on G2.com.

Can't think of one thing that I dislike about Expo Pass! Review collected by and hosted on G2.com.

Everyone at ExpoPass has been incredibly helpful throughout the initial setup, the check-in process, and badge printing during the event. Returning their equipment afterward was also extremely easy. I really appreciate being able to arrive, get everything organized without any stress, and then simply ship everything back instead of having to store it myself. Review collected by and hosted on G2.com.

Honestly, just a couple of back end tracking options like date of birth and the ability to have admins as attendees are my only very minor gripes. Overall I love this product and team. Review collected by and hosted on G2.com.

We used Expo Pass for our 3686 conference, and I was especially impressed with how smooth it made our batch printing and check-in process. What is often a stressful, time-consuming task became quick, efficient, and reliable. The system handled large volumes with ease, and our attendees experienced a seamless, professional check-in from the very start. Expo Pass truly elevated the first impression of our event. Review collected by and hosted on G2.com.

Honestly, there wasn’t anything I disliked about using Expo Pass. The system worked exactly as promised, and every feature—from check-in to batch printing—ran so smoothly that it removed the usual stress points. It’s rare to say this about event tech, but in this case, I truly have no complaints. Review collected by and hosted on G2.com.

The setup directions and process are easy. The interface for the attendees is easy and professional looking. It is easy for attendees to change their information if needed. The badges look great and very professional. Review collected by and hosted on G2.com.

The cost that comes with the badge printing service that is not paid to Expo Pass. Unfortunately, the venue can charge an exorbitant fees for a dedicated hardline and power drops for the equipment, and you might not take that into account when signing up for this service. Review collected by and hosted on G2.com.

Having onsite support is huge for our company and our events. Expo Pass always has exceptional support staff onsite at our event and we could not do it without them! Review collected by and hosted on G2.com.

Sometimes it was not always clear to our exhibitors when a scanned lead was saved in the software and when it was not. Review collected by and hosted on G2.com.

I was impressed by how straightforward the setup process was, and after that, everything ran smoothly for our attendees. The entire experience felt seamless from start to finish. I also enjoyed that you get to meet one of their Event Operations Team and they help you go through the entire set up process the day before to make sure everything is working great. Review collected by and hosted on G2.com.

I honestly didn't have any real negatives to mention. While it is on the expensive side, I believe the value I received makes it a worthwhile investment. Review collected by and hosted on G2.com.