Collects and curates data insight about the performance and health of a company's system. 86 reviewers of EV Reach have provided feedback on this feature.

67%

(Based on 86 reviews)

Platform

Unified Communications Platform	Facilitates communication between users and administrators. This feature was mentioned in 97 EV Reach reviews.	75% (Based on 97 reviews)
Remote Access	Allows end users to remotely access to company's IT database. 161 reviewers of EV Reach have provided feedback on this feature.	90% (Based on 161 reviews)
ITIL Policy Compliance	As reported in 102 EV Reach reviews. Helps organizations establish, implement, and adhere to ITIL regulation.	79% (Based on 102 reviews)
Asset Tracking	Tracks IT assets and financial data. This feature was mentioned in 117 EV Reach reviews.	76% (Based on 117 reviews)
Cross-Platform Access	Allows remote usage and access across a range of operating systems and device types This feature was mentioned in 130 EV Reach reviews.	79% (Based on 130 reviews)
Mobile Device Access	Allows remote desktop administrators access to connected mobile devices 98 reviewers of EV Reach have provided feedback on this feature.	68% (Based on 98 reviews)
Applications Management	Centrally manages, configures, and oversees applications on employee devices 156 reviewers of EV Reach have provided feedback on this feature.	84% (Based on 156 reviews)
Remote Device Control	As reported in 184 EV Reach reviews. Allows administators to take control of a connected endpoint device	92% (Based on 184 reviews)

Security

Endpoint Protection	Allows the IT team to oversee all possible endpoints in a single source of reference. This feature was mentioned in 84 EV Reach reviews.	74% (Based on 84 reviews)
Patch Management	As reported in 119 EV Reach reviews. Automates the updating of security measures on enterprise devices.	75% (Based on 119 reviews)
Service Management	As reported in 120 EV Reach reviews. Utilizes data to proactively identify and prioritize IT issues.	83% (Based on 120 reviews)
Workflow Management	Based on 105 EV Reach reviews. Creates new or streamlines existing workflows to better handle IT support tickets and service.	83% (Based on 105 reviews)
Remote Wipe	Based on 87 EV Reach reviews. Enable the remote locking down and encryption of employee devices	76% (Based on 87 reviews)
Device Management	Unifies endpoint management of employee devices 144 reviewers of EV Reach have provided feedback on this feature.	86% (Based on 144 reviews)
Device Enrollment	Based on 119 EV Reach reviews. Registers employee-owned or company-distributed devices for IT access	82% (Based on 119 reviews)
Data Encryption	Implements encryption standards to secure data both in transit and at rest. 75 reviewers of EV Reach have provided feedback on this feature.	84% (Based on 75 reviews)
Compliance	Provides compliance to multiple industry standards like HIPAA and GDPR. 82 reviewers of EV Reach have provided feedback on this feature.	84% (Based on 82 reviews)

Administration

Usage Information	Offers visibility into employee device activity 179 reviewers of EV Reach have provided feedback on this feature.	89% (Based on 179 reviews)
Integrations	Based on 157 EV Reach reviews. Allows for integration of support, chat, diagnostic or other IT management tools	84% (Based on 157 reviews)
Diagnostics	As reported in 167 EV Reach reviews. Provides administrators with performance information to	85% (Based on 167 reviews)
Session Recording	As reported in 123 EV Reach reviews. Provides the ability to record remote access and support sessions	83% (Based on 123 reviews)
Session Transfer	As reported in 123 EV Reach reviews. Allows remote access and support sessions to be transferred between users	82% (Based on 123 reviews)
Unattended Access	Allows administrators access to devices, regardless of end-user's presence This feature was mentioned in 157 EV Reach reviews.	87% (Based on 157 reviews)
File Sharing	Allows remote users to share files with other remote users This feature was mentioned in 150 EV Reach reviews.	86% (Based on 150 reviews)
Screen Sharing	Based on 106 EV Reach reviews. Provides screen sharing options to allow access to view or control real-time activities.	92% (Based on 106 reviews)
File Sharing	Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. 101 reviewers of EV Reach have provided feedback on this feature.	84% (Based on 101 reviews)
Session Recording	Based on 86 EV Reach reviews. Provides the ability to record remote access and support sessions.	78% (Based on 86 reviews)
Unattended Remote Access	Based on 99 EV Reach reviews. Provides remote access to computers at any time, without an end-user present.	88% (Based on 99 reviews)
Multi - Session Handling	Based on 94 EV Reach reviews. Provides multiple technician support simultaneously.	89% (Based on 94 reviews)
Multi-Monitor Support	Based on 102 EV Reach reviews. Allows users to switch between multiple end users‚Äô monitors with a single click.	91% (Based on 102 reviews)

Maintenance

Remote Reboot		Based on 102 EV Reach reviews. Remotely wake, restart, and install applications on sleeping devices.	89% (Based on 102 reviews)
Remote Printing		Print files from remote computer onto the local printer, without having to transfer the file between computers. 81 reviewers of EV Reach have provided feedback on this feature.	80% (Based on 81 reviews)

Communication

Text Chat	Based on 98 EV Reach reviews. Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.	83% (Based on 98 reviews)
VoIP	As reported in 72 EV Reach reviews. Provides voice over IP calling solutions.	62% (Based on 72 reviews)
Video Conference Call	Provides pre-session or in-session video call options to resolve issues. This feature was mentioned in 70 EV Reach reviews.	67% (Based on 70 reviews)
Screen Annotations	Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. This feature was mentioned in 71 EV Reach reviews.	74% (Based on 71 reviews)

Device Support

Mobile Device Access	Based on 78 EV Reach reviews. Allows mobile device access to provide support or connect to your computer from anywhere.	72% (Based on 78 reviews)
Multi-Platform Support	Provides support across iOS, Mac, Android, PC and other devices. 82 reviewers of EV Reach have provided feedback on this feature.	81% (Based on 82 reviews)
Cross-Platform	Based on 82 EV Reach reviews. Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.	79% (Based on 82 reviews)

Performance

Reporting

Based on 97 EV Reach reviews. Provides robust reporting capbilities like session details, technician performance information, and end users‚Äô survey summaries.

84%

(Based on 97 reviews)