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542 Emma by Marigold Reviews

4.0 out of 5
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542 Emma by Marigold Reviews
4.0 out of 5
542 Emma by Marigold Reviews
4.0 out of 5

Emma by Marigold Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Emma by MarigoldQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AK
Sr.Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Emma by Marigold?

Emma has a user-friendly interface—no HTML expertise needed—and supports multi-account management. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

Pricing is my main concern. Additionally, some users report occasional deliverability issues and challenges with inbox placement for bulk emails. Review collected by and hosted on G2.com.

PG
SVP, Digital Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emma by Marigold?

Email creation is straightforward and simple. Our current Account Mnager is great, but we have had others in the past and they were not helpful at all. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

the reporting is very basic and cannot be scheduled in bulk. there is also no way to bulk delete old uploaded assets Review collected by and hosted on G2.com.

TK
Digital Marketing Executive
Consulting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Emma by Marigold?

Emma is a simple platform that allows to send bulk email and do email campaigns and they have good range of emails pre build template that very useful to send a email. No doubt it's very simple to use and very easy to send multiple email campaign and email workflows without any problem Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

I dislike most is there unsubscribe button not working some time if recipient unsubscribe from the list still some time they recieve a email then manually I have to add them in block list.

Second thing in the starting news letter didn't count as a junk but after 2-3 month of newsletter or regular sending email gmail, Yahoo start blocking our email and start land in spam folder Review collected by and hosted on G2.com.

CM
Director of Marketing Communications
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Emma by Marigold?

The product is a good mid-range email system for retail marketers. Functionality can be limited, but it's generally easy to use Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

The service is very bad. We reported a significant error in their reporting system. 9 months later, they haven't fixed it because it isn't a "priority." We pay thousands of dollars for this system and we can't use their reporting reliably. The fact that they didn't do anything to make the situation right makes it so much worse; they clearly don't prioritize keeping clients happy and maintaining good relationships. Review collected by and hosted on G2.com.

NB
Search Engine Optimization Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Emma by Marigold?

It is really very helpfull for me for my email marketing campaign and i suggest everyone to use this tool. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

1 thing i dislike is the user interface and design but looks overall cool. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Emma by Marigold?

For the most part it is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

High volume of turnover in account managers. Review collected by and hosted on G2.com.

TG
Digital marketing executive
Machinery
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Emma by Marigold?

As this is best ever email marketing software used by me with various features. The ease of use in analytics of campaign, make my life easier.I use this software almost every week. Intergration of this software to my crm is soo easy and if i get any query, thier customer support is ready to help me in quickest way Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

Nothing as such, but if the AI intergration should be better and they should have work on it. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Emma by Marigold?

Its a very user friendly to use, the navigations to this software are very simple and self explanatory. There is a very short learning curve and a very clean UI to use. Hey have a great customer support as whenever you get stuck the support team is very active to resolve the issue. They also helped me to implement the software, and integrating different api is also very easy to do. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

There is nothing much to dislike about it, but if one thing can imrove it can come up with the tutorial video section for the users to get started. Review collected by and hosted on G2.com.

MS
Digital Marketing Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Emma by Marigold?

The best thing about emma is it contains almost all tools I need for Email marketing, additionally it has sms marketing which I think marketers will find useful having all the tools they need at one place. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

The thing I dislike is the UI and UX which should be improved. I am not saying it is bad, but if you can improve the UI and UX, it will be better Review collected by and hosted on G2.com.

MK
Human Resource | Accounts Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Emma by Marigold?

for a person like me who is not that tech-savy, Emma was so useful to use. Review collected by and hosted on G2.com.

What do you dislike about Emma by Marigold?

the prices could've been a little lesser Review collected by and hosted on G2.com.