Electric MSP Features
What are the features of Electric MSP?
Operating System
- Multi-Systems Support
- Apple Support
- Android Support
Management
- Applicatons Management
- Usage Information
Security
- Remote Wipe
- Security
Platform - Mobile Device Management (MDM)
- Regulation Compliant
Administration
- Screen Sharing
Device Support
- Cross-Platform
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Electric MSP Categories on G2
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Operating System
Multi-Systems Support | Supports differing operating systems and mobile devices 19 reviewers of Electric MSP have provided feedback on this feature. | 90% (Based on 19 reviews) | |
Apple Support | Supports Apple devices This feature was mentioned in 20 Electric MSP reviews. | 92% (Based on 20 reviews) | |
Android Support | As reported in 15 Electric MSP reviews. Support Android devices | 88% (Based on 15 reviews) |
Management
Applicatons Management | Centrally manages, configures, and oversees applications on employees' mobile devices 14 reviewers of Electric MSP have provided feedback on this feature. | 90% (Based on 14 reviews) | |
Applications Consolidation | Separates work apps and data from personal apps and data | Not enough data | |
Whitelist | Implements whitelist policy to easily and securely deploy recommended or required applications | Not enough data | |
Blacklist | Implements blacklist policy to block unwanted or suspicious applications | Not enough data | |
Usage Information | Offers visibility into employee mobile device activity This feature was mentioned in 11 Electric MSP reviews. | 92% (Based on 11 reviews) | |
Central Dashboard | Provide immediate insights, information, and updates on IT assets from a central dashboard. | Not enough data | |
Asset Policy Management | Design and implement custom or pre-built policies for asset management, onboarding, and maintenance. | Not enough data | |
Risk Management | Implement risk management policies, and push policy updates to various assets across a business network. | Not enough data | |
Integrations | Integrate with other software solutions, such as spend management and software asset management. | Not enough data |
Security
Remote Wipe | Based on 17 Electric MSP reviews. Enable the remote locking down and encryption of employee mobile devices | 92% (Based on 17 reviews) | |
Security | Protects employee, company, and data from potential vulnerabilities or malware 19 reviewers of Electric MSP have provided feedback on this feature. | 92% (Based on 19 reviews) | |
Data Encryption | Implements encryption standards to secure data both in transit and at rest. | Not enough data | |
Compliance | Provides compliance to multiple industry standards like HIPAA and GDPR. | Not enough data |
Platform - Mobile Device Management (MDM)
Regulation Compliant | As reported in 16 Electric MSP reviews. Ensures that employees mobile devices are compliant with business regulations and requirements | 91% (Based on 16 reviews) |
Administration
Device Management | Unifies endpoint management of employee devices | Not enough data | |
ITIL Policy Compliance | Helps organizations establish, implement, and adhere to ITIL regulation. | Not enough data | |
Asset Management | Keeps records of each network asset and its activity. Discovers new assets accessing the network. | Not enough data | |
Screen Sharing | Provides screen sharing options to allow access to view or control real-time activities. 11 reviewers of Electric MSP have provided feedback on this feature. | 94% (Based on 11 reviews) | |
File Sharing | Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. | Not enough data | |
Session Recording | Provides the ability to record remote access and support sessions. | Not enough data | |
Unattended Remote Access | Provides remote access to computers at any time, without an end-user present. | Not enough data | |
Multi - Session Handling | Provides multiple technician support simultaneously. | Not enough data | |
Multi-Monitor Support | Allows users to switch between multiple end users’ monitors with a single click. | Not enough data |
Monitoring and Management
Remote Monitoring | Monitor IT asset activity remotely from an administrator terminal. | Not enough data | |
Asset Tracking | Tracks IT assets and financial data. | Not enough data | |
Application Deployment | Releases applications for access on desktop or mobile devices. | Not enough data | |
Patch Management | Automates the updating of security measures on enterprise devices. | Not enough data |
Organization
Workflow Management | Creates new or streamlines existing workflows to better handle IT support tickets and service. | Not enough data |
Service Management
Ticketing | Tools that help create and manage a ticketing platform that facilitates cross-departamental communication. | Not enough data | |
Remote Access | See feature definition | Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. | Not enough data |
Service Management | Utilizes data to proactively identify and prioritize IT issues. | Not enough data |
Asset Inventory
Hardware Asset Inventory | Create an inventory of a company's hardware assets. | Not enough data | |
Software Asset Inventory | Create an inventory of a company's software assets. | Not enough data | |
Cloud Asset Inventory | Create an inventory of a company's cloud assets. | Not enough data | |
Mobile Asset Inventory | Create an inventory of a company's mobile assets. | Not enough data | |
Asset Discovery | Detect new assets as they enter a network and add them to asset inventory. | Not enough data |
Maintenance
Remote Reboot | Remotely wake, restart, and install applications on sleeping devices. | Not enough data | |
Remote Printing | Print files from remote computer onto the local printer, without having to transfer the file between computers. | Not enough data |
Communication
Text Chat | Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. | Not enough data | |
VoIP | Provides voice over IP calling solutions. | Not enough data | |
Video Conference Call | Provides pre-session or in-session video call options to resolve issues. | Not enough data | |
Screen Annotations | Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. | Not enough data |
Device Support
Mobile Device Access | Allows mobile device access to provide support or connect to your computer from anywhere. | Not enough data | |
Multi-Platform Support | Provides support across iOS, Mac, Android, PC and other devices. | Not enough data | |
Cross-Platform | Based on 10 Electric MSP reviews. Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. | 93% (Based on 10 reviews) |
Performance
Reporting | Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. | Not enough data |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data |
