Electric IT Hub Reviews 2025: Details, Pricing, & Features

Verified User in Food Production

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Feb 03, 2025(Original Jan 29, 2025)

"A great solution for Small to Mid-Sized Businesses"

What do you like best about Electric IT Hub?

Switching to Electric IT Hub has been one of the best decisions we’ve made for our company's IT needs. As a small-to-mid-sized business, we needed a solution that meet us where we are today, but also will continue to grow with us as we expand — Electric IT Hub has exceeded expectations on all fronts.

The dashboard is intuitive and user-friendly, making it easy to oversee the administrative aspect of our IT program. Onboarding was nearly effortless, we were up and running within a few days, and our entire team was able to easily install the hub to their systems with a couple of clicks.

Cost-wise, making the switch to Electric IT Hub has reduced our overhead costs by nearly 75%. We have all the features we need for our business today, and none of the unnecessary extras that drive up costs. The a la cart options with Electric IT hub mean we're only paying for what we need - but can always add new features and options as we grow.

The team at Electric is knowledgeable, easy to work with and made sure the proposed solution aligned with our company’s needs. Their approach to cybersecurity and data protection gives me confidence that my business is safe.

We're also confident that Electric IT Hub will continue to support us as we grow, which was important to me when I was first looking for a solution. What works for us today as a smaller business, may not work for us in 5 years, but with Electric I'm confident we can adjust and flex the system to meet us where we are. Review collected by and hosted on G2.com.

What do you dislike about Electric IT Hub?

Honestly, I have zero complaints. The entire onboarding process was easy, efficient, and we are up and running on the platform with ease. Review collected by and hosted on G2.com.

What problems is Electric IT Hub solving and how is that benefiting you?

Cost savings without sacrificing quality - switching to Electric helped me cut our IT costs by nearly 75% without giving up the core features and support our business requires.

Excellent Remote Team Support – all our employees are remote, but installing the IT hub was simple, easy and not a distraction to our extended team. Electric made this process effortless with clear, concise instructional emails ensuring even our less tech proficient employees could easily get up and running.

Core security features without unnecessary fluff - Electric provided great guidance on the recommended features for the current state of our organization to make sure we are protected, without upselling unnecessary add-ons. I also feel comfortable knowing I can always add on additional features if and when our business requires them in the future.

Intuitive management portal and reporting – The dashboard is super user friendly and makes managing IT tasks simple. This gives me time back in the day to focus on other priorities, but I easily have access to all the information I need to oversee the IT administration of our company. It integrated easily with our payroll/HR system - so I can easily on board and off board as needed. Review collected by and hosted on G2.com.

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Verified User in Public Relations and Communications

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Feb 10, 2025

"Added Security for our small agency"

What do you like best about Electric IT Hub?

The team is easy to work with and quick to reply to requests.

I trust that Electric is there to support me/my team when we have an issue.

The integrations list keeps growing! Review collected by and hosted on G2.com.

What do you dislike about Electric IT Hub?

There is some terminology (disposed/archived etc.) that is confusing Review collected by and hosted on G2.com.

What problems is Electric IT Hub solving and how is that benefiting you?

Provisioning, email backup, email security & anti-virus

I don't have IT experience, so having Electric monitor all of these problems in one location (IT Hub) is such a relief. Review collected by and hosted on G2.com.

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