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Drip Reviews & Product Details - Page 3

Drip Overview

What is Drip?

Drip is a marketing automation platform that helps growing ecommerce brands drive repeat purchases and brand loyalty. Drip equips 30.000+ ecommerce marketers with powerful tools to understand and market to their customers. You will turn all your customer data into dynamic segments in Drip, and engage customers with one-off and automated marketing campaigns. Use Drip’s automations, emails, and onsite messages to keep customers coming back for more purchases. Save costs by having beautifully-designed emails and advanced popups in one platform. Try Drip for 14 days and see why your favorite ecommerce brands are switching to Drip.

Drip Details
Product Website
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Drip Community
Languages Supported
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Product Description

Drip is a marketing automation tool that allows user to craft every interaction with leads, trial users and customers like an artisan, send custom emails based on user behavior and automate marketing for a fraction of the price of the major players.

How do you position yourself against your competitors?

We believe that good marketing starts with knowing your customers. That’s why our platform comes with the right tools to help ecommerce marketers understand their customers and deliver them spot-on messages. With Drip, you’ll build long-term relationships with your customers and keep them coming back for more, rather than chase expensive one-off transactions. We are all about achieving sustainable ecommerce growth without increasing your costs. Try Drip today if that sounds like you.


Seller Details
Seller
Drip
Company Website
HQ Location
Minneapolis, MN
Twitter
@getdrip
13,061 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
Description

Drip is an e-commerce CRM platform designed to help online retailers build and manage personalized customer relationships through targeted marketing automation. The platform offers tools for email marketing, customer segmentation, and analytics, enabling businesses to enhance customer engagement and drive sales. Drip's user-friendly interface and robust integration capabilities make it a valuable resource for businesses looking to optimize their marketing strategies and improve customer retention. For more information, visit [drip.com](https://drip.com).


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Overview Provided by:

Recent Drip Reviews

MV
Mantas V.Small-Business (50 or fewer emp.)
4.0 out of 5
"Drip review"
Easy automations for emails and customizing options
PC
Paritosh C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy to use automation tool"
Time-Saving Consistency Performance Tracking Dynamic Content
AT
Alaa T.Small-Business (50 or fewer emp.)
4.5 out of 5
"Very intuitive interface"
The dashboard is very easy, for those who are willing to use drip email campaigns
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Video Reviews

461 out of 462 Total Reviews for Drip

4.4 out of 5
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461 out of 462 Total Reviews for Drip
4.4 out of 5
461 out of 462 Total Reviews for Drip
4.4 out of 5

Drip Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DripQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AC
CMO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Drip?

The automation has a better graphic interface than its competitors, the customer service is excellent and definitively, it's a powerful tool even for email marketing and some marketing automation, which is always a quality of life improvement for us marketers, Review collected by and hosted on G2.com.

What do you dislike about Drip?

The increasing costs once you pass a threshold is noticeable for small agencies or businesses that tend to return the value differently, especially the past year was a severe blow to some agencies and the cash flow was impacted badly. The price tiers start to remind me of those of Hubspot, and well, every marketer by now knows that equals a lot of spend in fees. I dislike the pricing getting expensive, not necessarily if you are growing as a business Review collected by and hosted on G2.com.

Recommendations to others considering Drip:

Powerful tool, powerful prices too. So be aware of the automation level you want to execute with the software, you can be caught when month having one fee and the other one rocketing to another more expensive one without any alert. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

The main one would be the email marketing, while the automation is used, after certain amount of actions ( automations) it starts to hinder the waller. Review collected by and hosted on G2.com.

GM
Marketing Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

The automation capabilities give us greater insight into our most active subscribers and how to personalize messaging to them. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Can't easily integrate conversion tracking with Kajabi (our digital product / eCommerce platform). Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

With Drip we can create automations for new subscriber workflows, email series, and other "choose your own journey" types of customer experiences based on their needs. Review collected by and hosted on G2.com.

BG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Drip?

The automations and e-commerce are all so smart and intuitive and right there without breaking the wallet, it also integrates with all of my apps and e-commerce platforms Review collected by and hosted on G2.com.

What do you dislike about Drip?

It took me a bit to get used to the interface but it was worth it, now it's super simple Review collected by and hosted on G2.com.

Recommendations to others considering Drip:

If automations and e-commerce are important to you, as well as avoiding the promotions/spam folder, check drip out! Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

I'm really organizing my customer journey in a way i only theorized before Review collected by and hosted on G2.com.

AF
Author
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Drip?

I love the way Drip tracks my ecommerce and shows me my best customers. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Nothing. I think some of the features could be prettier but aside from that, there's nothing to dislike. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Using Drip I've seen higher deliverability, higher open and click rates and higher sales. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

I like the user interface, it's easy to use, and effective for its intended use. Review collected by and hosted on G2.com.

What do you dislike about Drip?

I sometimes have trouble adding or removing contacts to unsubscribe people. It's nothing to substantial but I wish the contact page was a little less complex. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

I use Drip for our nonprofit marketing and newsletter emails. It's highly effective at scheduling and showing analytics for open rates and other data. Review collected by and hosted on G2.com.

SM
SEO Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Drip?

UX and the overall setup is crisp and clean. Features work exceptionally well. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Slow support. The lack of live chat or ability to talk to someone. I set up the account, went through the painful and time-consuming task of verifying my domain and did everything as they asked. The account got flagged immediately before I could send a single email. It was frustrating. It took me a day to get the limitation removed.

I set up the backend integration with Gravity forms, and it didn't work. Contacted support and still hasn't received any support. It's appalling considering the nature of the business. Waiting for a day or two to get a response means we lose money.

I wanted to subscribe, but I won't do it because I know I won't be able to count on them in the future if something goes wrong. Review collected by and hosted on G2.com.

Recommendations to others considering Drip:

If you have a critical business and need fast support this is not the tool for you. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Email marketing at scale. Review collected by and hosted on G2.com.

AN
Founder and Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

I love the integration with Shopify and I love the interface of the website. Review collected by and hosted on G2.com.

What do you dislike about Drip?

It is a little pricey but it is worth it if you are a more established business owner Review collected by and hosted on G2.com.

Recommendations to others considering Drip:

I recommend using drip to Shopify store owners Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

I can send emails and texts to potential customers to make sure they buy from my store. Review collected by and hosted on G2.com.

SG
Panal Building Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

Drip workflow builder is an excellent and powerful feature. We get hundreds of pre-built workflows. We need to find which suits you best for your campaign. Once selected, edit, save it, and go live. Their automation and workflows fits for every business. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Email sequencing is missing. Analytics and reports are average. Pricing is expensive as compared to other automation tools. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

We switched to drip for one of our clients. With Drip we can create flexible automation and workflows for our email campaigns. The Drag and Drop feature for creating an email template is excellent. We are using it for creating beautiful email templates. Drip has helped us to achieve more sales. Review collected by and hosted on G2.com.

CS
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

Drip has excellent user interface. Pre-Build workflow are available. We can select and modify and per our requirement. Customer Service/Support is excellent. If you are new to this platform we get Excellent Training Material available on their websites. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The drip CRM feature is not much advance as compared to other tools. Also, pricing increases as per subscribers. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

We are using Drip for creating Email templates, landing pages for flash sales & sign-up forms for growing our subscribers. We can track our email campaign and segment subscribers as per their behavior to retarget them. With Automation, features we are welcoming our new subscribers and re-targeting them with our latest offres. Review collected by and hosted on G2.com.

AW
Digital Marketing Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Drip?

Really simple UX and can be easily taught to anyone! I started using MailChimp, but decided I need to invest in our email marketing. Drip has been an easy, turn-key solution that has increased ROI. Review collected by and hosted on G2.com.

What do you dislike about Drip?

Nothing. This is one of the best ESPs in the industry. I need more products from Drip! Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

I solved issues with retargeting, predicting who will buy what, and the ability to create beautiful, on-brand marketing emails. I think this is easily the best ESM. They have a trial version which I think everyone should try since it's free! Give it a shot because you won't turn back! Benefits, I have quickly grown my orders per day, and I'm retaining customer better than ever! Review collected by and hosted on G2.com.