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Drip Reviews & Product Details

Mat O'Flynn, D.
MD
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Drip?

Drip makes email marketing easy with drag and drop email templates, dynamic workflows and personalization that allows you to talk to the right person a the right time. If you can think it you can build it with Drip!

I especially love their deep integration with WooCommerce which pulls my sales data and customer segments directly into Drip. It's now also a breeze to dynamically add products to emails because Drip adds their images, titles and price! Drip's use of Shopify's Liquid template language also makes personalizing emails easy and is a greta way to add dynamic content based on customer attributes. Review collected by and hosted on G2.com.

What do you dislike about Drip?

I'd love to be able to rearrange workflows steps. It would also be super cool to see integrations with WooCommerce extensions like WooCommerce Memberships to make the ultimate Drip + WordPress + WooCommerce membership site. Right now it's hard to tell Drip the customer's membership status when it changes on the site. Looking forward to seeing what other visual email builder WooCommerce features get added! Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Following up with prospects and customers is easy with Drip's rules, workflows and broadcasts. For example, I deliver custom Drip email templates via an automated workflow email that triggers after the sale of specific email templates. I also use Drip to deliver drip email courses and communicate with website members among many other tasks. Review collected by and hosted on G2.com.

Drip Overview

What is Drip?

Drip is a marketing automation platform that helps growing ecommerce brands drive repeat purchases and brand loyalty. Drip equips 30.000+ ecommerce marketers with powerful tools to understand and market to their customers. You will turn all your customer data into dynamic segments in Drip, and engage customers with one-off and automated marketing campaigns. Use Drip’s automations, emails, and onsite messages to keep customers coming back for more purchases. Save costs by having beautifully-designed emails and advanced popups in one platform. Try Drip for 14 days and see why your favorite ecommerce brands are switching to Drip.

Drip Details
Product Website
Discussions
Drip Community
Languages Supported
English
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Product Description

Drip is a marketing automation tool that allows user to craft every interaction with leads, trial users and customers like an artisan, send custom emails based on user behavior and automate marketing for a fraction of the price of the major players.

How do you position yourself against your competitors?

We believe that good marketing starts with knowing your customers. That’s why our platform comes with the right tools to help ecommerce marketers understand their customers and deliver them spot-on messages. With Drip, you’ll build long-term relationships with your customers and keep them coming back for more, rather than chase expensive one-off transactions. We are all about achieving sustainable ecommerce growth without increasing your costs. Try Drip today if that sounds like you.


Seller Details
Seller
Drip
Company Website
HQ Location
Minneapolis, MN
Twitter
@getdrip
13,091 Twitter followers
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
Description

Drip is an e-commerce CRM platform designed to help online retailers build and manage personalized customer relationships through targeted marketing automation. The platform offers tools for email marketing, customer segmentation, and analytics, enabling businesses to enhance customer engagement and drive sales. Drip's user-friendly interface and robust integration capabilities make it a valuable resource for businesses looking to optimize their marketing strategies and improve customer retention. For more information, visit [drip.com](https://drip.com).


Kristian J.
KJ
Overview Provided by:

Recent Drip Reviews

Mantas V.
MV
Mantas V.Small-Business (50 or fewer emp.)
4.0 out of 5
"Drip review"
Easy automations for emails and customizing options
Paritosh  C.
PC
Paritosh C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy to use automation tool"
Time-Saving Consistency Performance Tracking Dynamic Content
Alaa T.
AT
Alaa T.Small-Business (50 or fewer emp.)
4.5 out of 5
"Very intuitive interface"
The dashboard is very easy, for those who are willing to use drip email campaigns
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Drip Media

Drip Demo - Email Builder
Intuitive email builder for highly-deliverable email campaigns.
Drip Demo - Segmentation
Real-time segmentation based on all your store and customer data.
Drip Demo - Automation
Visual workflow builder that runs multi-channel automations.
Drip Demo - Onsite
Best-in-class forms, popups, and quizzes to collect emails and zero-party data.
Drip Demo - Ecommerce Templates
Plug-and-play email, workflow, and popup templates that save you time.
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Video Reviews

461 out of 462 Total Reviews for Drip

4.4 out of 5
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461 out of 462 Total Reviews for Drip
4.4 out of 5
461 out of 462 Total Reviews for Drip
4.4 out of 5

Drip Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for DripQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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G2 reviews are authentic and verified.
Mantas V.
MV
Business Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

Easy automations for emails and customizing options Review collected by and hosted on G2.com.

What do you dislike about Drip?

More API's needed for integrations and could be more FAQ's Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Automation for emails Review collected by and hosted on G2.com.

Paritosh  C.
PC
Talent Acquisition Specialist
Staffing and Recruiting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Drip?

Time-Saving

Consistency

Performance Tracking

Dynamic Content Review collected by and hosted on G2.com.

What do you dislike about Drip?

Email Fatigue

Irrelevant Messaging

Pricing Models Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

During my trial experience with the drip marketing tool, I found it user-friendly and effective for automating my campaigns, but I encountered some limitations with advanced features that required further exploration. Review collected by and hosted on G2.com.

Open Discussions in Drip
Verified User in Entertainment
G2
SM
Operations Head at MS PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA )
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Drip?

The best features of Drip are as follows -

1. I believe that Drip has the best in class library/collection of various types of templates and layouts for well suited for various types of campaign. It saves a lot of hassle designing specific templates from scratch rather you can easily edit it to your taste upon the existing templates. It has gave me great results so far with my advertisement campaigns.

2. The AI assists on it is very neat. It provides help in composing and scheduling the emails. The dashboard also consists of various intuitive and technical features which helps you out creating various campaigns.

3. In the fore mentioned part about advanced feature is the email template editor it is well designed and provides tools to change the entire appearance of the template.

4.Also I believe that the software has great email automation is well suited for small enterprises considering the workflow quality to the price which makes its a great their customer service is totally commendable. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The features where there is a room for improvement are as follows -

1. I felt that the Sign up window is totally buggy as even after filling all the require fields it was showing to fill all the blanks. Also there was no email confirming my login/ sign up with them and while closing the tap and opening it again i found that I was logged in automatically. This can be a security issue.

2. I believe one needs to go through tuitorials and articles to learn the software which rates its learning curve complex for the beginners as my team found it difficult in the start.

3. I also think the entire experience can be buggy and slow regarding that the software would jump around pages and crash without warning which leaves you inefficient. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Drip has helped me tackling issues with my email campaigns in designing and automation by providing great templates which have helped be attain great engagement results. I think the UI is really clean and has vibran features. I think its well suited for any small B2C business who to improve their campaigns and achieve good results. I find the $41/ pm price to be fine and value for money to the features it provides. Although it can feel buggy and slow at times. Overall its an great ERCM and email builder which is highly capable. Review collected by and hosted on G2.com.

Open Discussions in Drip
Verified User in Entertainment
G2
Alaa T.
AT
Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Drip?

The dashboard is very easy, for those who are willing to use drip email campaigns Review collected by and hosted on G2.com.

What do you dislike about Drip?

The price is somehow exepensive for a service that they offer Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Drip uses drip campaigns for all types of SaaS, which is a great thing actually. For our case it's more about handling new registrations Review collected by and hosted on G2.com.

Vic g.
VG
principle
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Drip?

Very usefull and prompt for showing up on time . There were many times before they shown up that i though this was not going to work, they reassured me everything would be ok and it was. thank you from www.vgtnyc.com Review collected by and hosted on G2.com.

What do you dislike about Drip?

there team was on time and sharp i cant really complain about anything at the moment other then the job was done they didn not clean there site. if you consider a site clean an issue then that would be the only case. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

we had software issues on site they helped us get though the isses and in a timely fashion . It was fun and easy so we continued to move on with them and would return. Review collected by and hosted on G2.com.

Response from Kristian Jønsson of Drip

Thanks for the great review!

/Kristian from Drip

Anointed E.
AE
Entrepreneur
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Drip?

I really like drip because it helps you create customized journeys for all your subscribers based on what they're really looking for without any huddle, super easy to use. Try drip today and be grateful you did. Review collected by and hosted on G2.com.

What do you dislike about Drip?

There's nothing I dislike about drip. Drip is absolutely the best. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Drip is helping me to create customized journeys for subscribers and I've benefited a lot because it has saved me the stress of not looking too far or having to straing my brain to do them. Review collected by and hosted on G2.com.

GS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Drip?

The email segmeneting is one of its amazing and very helpful feature. The AI tools of it make you to easily compose and schedule the emails.

Hence it includes a lot of layouts and templates for emailing and campaigning, which make the work less time consuming and producing the most effective and attractive advertising data.

The integration and collaboration feature of it is very smooth and easy to perform for communicating and connecting with multiple applications and websites.

The application provides large number of advanced technical features which make your work so intuitive and delight to implement and complete.

Will help you to design and compose email for your work and business requirements.

According to the working standard and workflow qaulity the price of the software is valuable and affordable for all, it is best working automated tool for small and medium sized organisations for making there work targetive.

The thing that I liked about it was its free version which make the users to experience it fully for deciding weather to go for this software or not. Review collected by and hosted on G2.com.

What do you dislike about Drip?

When successfully registered on this platform no email or confirmation notification is send via mail or others.

The learning curve for new users is quite complex and not that much straightforeward than other software.

Sometimes the bugs are also experienced which make the working of the platform quite unfortunate and slower. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

For E-marketing it is the best tool, this has made me work so easily and being able to track all my campaigns an dmarketing stuff all at one place.

The applications AI tools has made the work automated and faster. Easy and helping to generated and create best and good and professional looking templates designs. Review collected by and hosted on G2.com.

Response from Kristian Jønsson of Drip

Thanks for the great review! We appreciate having you as a happy user of Drip.

/Kristian from Drip

FC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Drip?

It had decent email automation features. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The atribution reporting, the lack of products groups you can add, customer service. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Right now it doesn't solve any problems. Their onboarding and communication for new customers is horrific. Review collected by and hosted on G2.com.

Amir Z.
AZ
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Drip?

Automation saves us a lot of time. Without it, we wouldn't have the number of leads and interest we have Review collected by and hosted on G2.com.

What do you dislike about Drip?

1. The fact that when registering a user to a campaign it must send him an email

2. In automation, not possible to move elements (like actions, decisions...) around. So if I add a new decision point to a flow, I need to write all the elements below it again in the "yes" or "no" path instead of just moving it Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Automation of leads generation and collecting information from users. Drip is the entry point to several flows we have that later integrate with other systems like Google Forms or our SaaS product Review collected by and hosted on G2.com.

Response from Sebastian Væggemose of Drip

Hi

Thank you for your review. Much appreciated.

I'm glad you find Drip useful.

We will look into optimizing the user experience.

Best regards,

Sebastian from Drip

Amy V.
AV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Drip?

I use a video hosting platform called USCREEN and it seemlessly connects to DRIP making my life so much easier. I also LOVE the workflows that are available and the options to customize my funnel. Review collected by and hosted on G2.com.

What do you dislike about Drip?

The text editor for creating my newsletters is a bit quirky - fonts always changing. I've set my default font but it keeps switching randomly. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

Integration with my video management software USCREEN Review collected by and hosted on G2.com.

Response from Kristian Jønsson of Drip

Thanks for the great review! We appreciate having you as a happy user of Drip.

/Kristian from Drip