The workflow editor is simple, and its breadth of triggers is good. Emails are delivered within a reasonable delay, and are what you'd expect them to be. In short, I like the dream of Drip.co! If all its aspects worked, it'd be genius. Review collected by and hosted on G2.com.
Their support staff are not rapid, and so far: unhelpful, and very generic. There are a lot of pitfalls in setting things up if you dig beyond email-only actuation (using their editor).
The web hook system delivers events with irregular delays; sometimes spanning as long as 15 minutes for a simple 'clicked link' type of event. What's more the webhook intermittently disables itself citing 'timeout' that's actually not possible. Hosted on AWS Gateway with a Lambda execution; we had zero downtime or errors in our Cloudwatch logs (serverless!). These considerations make testing complex flows quite a chore. Launching new workflows is not very simple as a result. I imagine once they're up and running this is a bit more of a non-issue.
We'd had trouble with their 'visited site' javascript-based tag. The tag was there, loaded via GTM as instructed in their knowledgebase -- but our workflows never reported the visit event. Having contacted their support via their support form, several days later, we're told "tag isn't there, try again" (when the tag is clearly there, something that could be identified with any browser tool). They actually maintained on two subsequent ticket replies, that the tag wasn't there...
To launch our workflow, we had to program all kinds of workarounds using their __s tag, firing events to their REST api instead of relying on their javascript tool. What a time investment.
I suspect that they have brilliant engineers, but that the success staff isn't quite as knowledgeable. Review collected by and hosted on G2.com.
Video Reviews
Used Drip for almost a year and still like it
It's far easier than any of the other tools I've used
Very personalized and targeted
461 out of 462 Total Reviews for Drip
Overall Review Sentiment for Drip
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The best features of Drip are as follows -
1. I believe that Drip has the best in class library/collection of various types of templates and layouts for well suited for various types of campaign. It saves a lot of hassle designing specific templates from scratch rather you can easily edit it to your taste upon the existing templates. It has gave me great results so far with my advertisement campaigns.
2. The AI assists on it is very neat. It provides help in composing and scheduling the emails. The dashboard also consists of various intuitive and technical features which helps you out creating various campaigns.
3. In the fore mentioned part about advanced feature is the email template editor it is well designed and provides tools to change the entire appearance of the template.
4.Also I believe that the software has great email automation is well suited for small enterprises considering the workflow quality to the price which makes its a great their customer service is totally commendable. Review collected by and hosted on G2.com.
The features where there is a room for improvement are as follows -
1. I felt that the Sign up window is totally buggy as even after filling all the require fields it was showing to fill all the blanks. Also there was no email confirming my login/ sign up with them and while closing the tap and opening it again i found that I was logged in automatically. This can be a security issue.
2. I believe one needs to go through tuitorials and articles to learn the software which rates its learning curve complex for the beginners as my team found it difficult in the start.
3. I also think the entire experience can be buggy and slow regarding that the software would jump around pages and crash without warning which leaves you inefficient. Review collected by and hosted on G2.com.
Very usefull and prompt for showing up on time . There were many times before they shown up that i though this was not going to work, they reassured me everything would be ok and it was. thank you from www.vgtnyc.com Review collected by and hosted on G2.com.
there team was on time and sharp i cant really complain about anything at the moment other then the job was done they didn not clean there site. if you consider a site clean an issue then that would be the only case. Review collected by and hosted on G2.com.
I really like drip because it helps you create customized journeys for all your subscribers based on what they're really looking for without any huddle, super easy to use. Try drip today and be grateful you did. Review collected by and hosted on G2.com.
There's nothing I dislike about drip. Drip is absolutely the best. Review collected by and hosted on G2.com.
The email segmeneting is one of its amazing and very helpful feature. The AI tools of it make you to easily compose and schedule the emails.
Hence it includes a lot of layouts and templates for emailing and campaigning, which make the work less time consuming and producing the most effective and attractive advertising data.
The integration and collaboration feature of it is very smooth and easy to perform for communicating and connecting with multiple applications and websites.
The application provides large number of advanced technical features which make your work so intuitive and delight to implement and complete.
Will help you to design and compose email for your work and business requirements.
According to the working standard and workflow qaulity the price of the software is valuable and affordable for all, it is best working automated tool for small and medium sized organisations for making there work targetive.
The thing that I liked about it was its free version which make the users to experience it fully for deciding weather to go for this software or not. Review collected by and hosted on G2.com.
When successfully registered on this platform no email or confirmation notification is send via mail or others.
The learning curve for new users is quite complex and not that much straightforeward than other software.
Sometimes the bugs are also experienced which make the working of the platform quite unfortunate and slower. Review collected by and hosted on G2.com.
Automation saves us a lot of time. Without it, we wouldn't have the number of leads and interest we have Review collected by and hosted on G2.com.
1. The fact that when registering a user to a campaign it must send him an email
2. In automation, not possible to move elements (like actions, decisions...) around. So if I add a new decision point to a flow, I need to write all the elements below it again in the "yes" or "no" path instead of just moving it Review collected by and hosted on G2.com.
I use a video hosting platform called USCREEN and it seemlessly connects to DRIP making my life so much easier. I also LOVE the workflows that are available and the options to customize my funnel. Review collected by and hosted on G2.com.
The text editor for creating my newsletters is a bit quirky - fonts always changing. I've set my default font but it keeps switching randomly. Review collected by and hosted on G2.com.
